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Average ratingGreat
4.2/ 5

Based on 11 reviews

573%
49%
30%
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118%
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What reviewers say about Doan Dodge

Generated with AI from 11 reviews on Trustburn · updated 18 days ago

Across the available reviews, customers frequently describe helpful, honest staff and excellent service, with several noting they return repeatedly for car servicing and sales.
What are the most common complaints about Doan Dodge?

Based on the critical reviews, the main complaints involve unfulfilled promises and being pushed around, as well as poor service quality on a routine oil change where fluids and tire pressure were reportedly not properly checked or topped off.

AI-generated from reviews on this page. Verify anything important with the company directly.

Paul Bush
Reviews 1

Sean had to special order my rainguards from Weathertech. As always he stayed on top of the situation and let me know when they came in. Now I'm the kind of person that can install these weatherguards myself but when I arrived at the dealership he installed the guards for me . If that's not customer service then I don't know what is!! Keep up the great work!!! Can't thank you enough.

Ashley A
Reviews 1

Even though I didn't walk out with a car today, that's fine I more so went for helpful information and John was more then helpful. He was very honest and you can tell they don't take advantage of people at Doan. They are there to help you an honest way. I am in a not so good situation with what they call negative equity with the car loan I currently have. John gave me some tips on things I can do to help towards my credit and some other helpful information and told me to come back in 6 months. Thanks John!

James Trussell
Reviews 1

Not the friendliest place, but that's not why I'm giving them a 1 star. I went in for an oil change and the 20 something point inspection. I had also mentioned too check my trans fluid. I got home and the coolant was low. Started checking things and windshield wiper fluid was almost out, trans fluid was low, tire pressure was off. I didn't mark my oil filter, but I'd be surprised if it actually got changed. I've got an older gen Cummins so I know the ball joints need replaced. When they finished and gave me the bill I asked how it looked, and they assured me everything looked great. I could've got better service at a Jiffey lube for a fraction of the cost. This is the second time something like this happened here, so I'll never come back.

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About Doan Dodge