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Distinctive Drinks Pvt Ltd

3.8· 187 reviews
Average ratingAverage
3.8/ 5

Based on 187 reviews

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Rebecca Gunnee
Reviews 1

Gave this place a try a few weeks ago as it's our new local. First of all I would like to say how lovely, helpful and accommodating the staff were. We couldn't fault them; simply lovely humans all round. The food on the other had was... abysmal. I was actually embarrassed sitting there with my family as it was my suggestion to try. We have 2 Gluten free members of my family... the places doesn't even have an allergys menu to start with. So my family are given the allergy list and spent aages scouting every item this place sells one by one to see if it's Gluten free... turns out the opinions were very limited, this usually signals cheap, easy to cook food. They ended up ordering chips. My mother got what looked like 5 chips! My sister ordered the double portion and barely got much more; this is listed as a meal remember. We waited an appallingly long time for our meals which didn't come together, were rather small portions and were some were cold. I thought my solution would lie in a nice cold cider on a very warm evening... but no, the choice simply wasn't there either. We left embarrassed, thirsty and still hungry. To top it off we then get a fine for parking in their car park... So they are happy to fine you and make you pay for your custom. Happy to never repeat that experience again even with out the Gluten free humans in our party.

Jordan Wilson
Reviews 1

Good selection of food as well as it been excellently cooked and the presentation of delivery of the food is second to non. The way they accommodate a large party while managing the rest of the pub is full credit to the staff and management. Top place. Great evening.

mariam eustathiou
Reviews 1

Nice meal. New on the menu quorn chilli nuggets. They didn't have rice for the kids menu. They had run out of strawberries for the build your own Sunday icecream on the kids menu and it was not presented as on the menu. They had also no kids Jelly in the alternative. So all in all low on stock. The male waiter was kind and polite. Food was ok. A little flat other than that. Not sure I'd come back.

Jonathan Mathews
Reviews 1

Very poor venue to watch sport. My last two visits to the pub have been to watch international rugby games. Although the pub is willing to put the England game on TV, they frequently have the volume so low it is impossible to hear the commentary. Bar staff frequently switch TV channels in the middle of a game or at half time when you want to hear the pundit analysis. On my last visit a very grumpy chef came out in his whites and simply changed channel without even checking with the clientele to determine who was there to watch the match. Naturally this was cause for much abuse which I assume the bar staff would prefer to avoid.

Added to this the pub is often quite yobby. All in all there are better pubs in the area, with nicer atmospheres and with more friendly bar staff.

Kerry Cooper
Reviews 1

Was very disappointed with the customer service we received last night. At 8:54 we tried to order food but were refused on the basis that the kitchen was closing (yet other people were ordering) this would have been (maybe) acceptable if the kitchen closed at 9pm, yet their website states the food serving hours are 11:30am to 10pm!

Sue Ginniver
Reviews 1

We used The Hammer and Pincers for my wife 70th birthday party. We had the snug to ourselves for around 35 guest. Having chosen the silver buffet we added samosas, pakoras, brownies and profiteroles. We dealt with Emily and Hugo who really took care of us for the evening. We were able to connect our own music to their system and pipe it into our room. We had a fantastic night and every commented on the quality of the food on the buffet. A big thank you to all especially for Hugo for his attention to detail.

Nicky Robyn Travers
Reviews 1

Usually this is great little local pub and generally most of the staff have a great and friendly approach to giving good customer service. Just recently though I have noticed a minority that just can't be bothered with the customer service delivery thing........customers....who needs them.....????

Steven Whitehall
Reviews 1

I went in on sunday for the football due to the weather and not risking going to the ground. I was so impressed, what an atmosphere and made even better with the banter between owls and blades and that the landlord is a big owl, great to see the banter taken in jest. Will be returning for future games. Spot on

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About Distinctive Drinks Pvt Ltd