Directline Timbers

Directline Timbers is a locally owned family timber yard based in Kunda Park on the Sunshine Coast, Australia. They supply premium hardwood and softwood timber, flooring, decking, and structural materials to homeowners, builders, and tradies. The business has been operating since October 2004 and prides itself on offering personalized advice and competitive pricing compared to large hardware chains.

The business is located at 517 Maroochydore Rd, Kunda Park, QLD 4556, with a second address listed as 6-8 Kayleigh Dr. Their showroom and timber yard are open weekdays from 7:00 am to 4:30 pm. Customers can also order directly from their website, and they offer quick and easy delivery options for the whole house.

The company offers a wide range of products including structural timber, timber doors, steel roofing, cladding, building supplies, and landscape decking. Specific product categories mentioned include hardwood and composite flooring, timber fencing, and pergolas. They also provide services such as design consultation, installation guidance, and after-care maintenance support.

According to the website, the business distinguishes itself by being an independent specialist rather than a big box retailer. They emphasize a passion for timber, sustainability, and treating every customer with kindness and respect. Their team acts as mentors, providing expert guidance from design and consultation through to installation and care.

The business targets a diverse group of clients including builders, tradies, homeowners, architects, hobbyists, renovators, contractors, government departments, and designers. They aim to simplify the decision-making process for homeowners by providing tested products and expert guidance, making renovations and builds more efficient.

Customers can request a quote by filling out the online form on their website or by calling their business line at (07) 5479 2344. The team responds to inquiries within 1-2 business days, and they encourage visitors to speak to someone today rather than just browsing online.

The Trustburn rating is 4.1 out of 5 stars based on 10 reviews. The most recent reviews are from November 2023, with the oldest dating back to December 2022. The rating split shows a majority of 4 and 5-star ratings, with a few 3-star reviews included.

Reviewers consistently praise the excellent quality of the timber products and the top-notch customer service provided by the team. Many customers highlight the prompt delivery, helpful staff, and the fact that the timber exceeded their expectations for their specific projects.

Some reviewers mention that the business offers a wide selection ranging from hardwood to softwood and provides helpful guidance in choosing the right timber. Others note that the team is knowledgeable and friendly, ensuring customers feel supported throughout their purchasing process.

The business operates as a family-owned entity with a clear mission to help clients bring their dreams to life using premium timber supplies. They focus on making the building and renovation process smooth and cost-effective while maintaining a high standard of service excellence.

Directline Timbers serves the Sunshine Coast region, specifically the Maroochydyre and Kunda Park areas. They position themselves as a premier independent supplier that balances quality and cost, ensuring customers get the best advice to get their projects right the first time.

The business emphasizes that their buying group allows them to offer unbeatable prices for premium timber supplies. They operate as a central location for tradies, offering quick delivery and a curated range of tested products to ensure efficiency and cost-effectiveness for projects.

Customers can contact the business via the email address admin@directlinetimbers.com or by calling (07) 5479 2344. The website also provides a contact form for those who prefer to submit inquiries digitally.

The official website of Directline Timbers is directlinetimbers.com.au.

Directline Timbers has official profiles on Facebook.