Direct Line

3.9 ยท 10 reviews
J
June Liu
Reviews 1
2023-08-02 13:11

Direct Line is an average company to work with. Th...

Direct Line is an average company to work with. The customer service is below par and the claims process is slow. I had a car accident and it took them forever to process my claim. The rates are also not competitive compared to other insurance companies. Overall, my experience with Direct Line has b...

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D
David Lowe
Reviews 1
2023-05-20 20:57

I had a terrible experience with Direct Line. Thei...

I had a terrible experience with Direct Line. Their customer service representatives were unhelpful and rude. The claims process was a nightmare, and it took them ages to resolve my issue. I would not recommend this company to anyone.

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D
Debra Dicarlo
Reviews 1
2022-12-24 17:59

Recently received service from an insurance compan...

Recently received service from an insurance company and it was not up to the mark. The customer service representatives were not knowledgeable and failed to provide proper assistance. I would not recommend this company to others.

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