Direct Line

Direct Line Reviews

Reviews 10
3.9
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Direct Line is an average company to work with. Th...

Direct Line is an average company to work with. The customer service is below par and the claims process is slow. I had a car accident and it took them forever to process my claim. The rates are also not competitive compared to other insurance companies. Overall, my experience with Direct Line has been average.

I recently had an interaction with a company and I...

I recently had an interaction with a company and I was not impressed with their service. The customer service representatives were not helpful at all. I would not recommend this company to anyone.

I had a terrible experience with Direct Line. Thei...

I had a terrible experience with Direct Line. Their customer service representatives were unhelpful and rude. The claims process was a nightmare, and it took them ages to resolve my issue. I would not recommend this company to anyone.

I had a great experience with Direct Line 👍. Their...

I had a great experience with Direct Line 👍. Their customer service is responsive and helpful. The claims process was smooth and they provided prompt assistance. I highly recommend Direct Line for their excellent service.

Direct Line is an average company. Their customer ...

Direct Line is an average company. Their customer service needs improvement, and the claims process is slow. The rates are also a bit high compared to competitors. It was an okay experience dealing with them.

Recently received service from an insurance compan...

Recently received service from an insurance company and it was not up to the mark. The customer service representatives were not knowledgeable and failed to provide proper assistance. I would not recommend this company to others.