Deutsche Post AG

Unfriendly incompetent service. The staff speak partly broken German. Packages are thrown on receipt, literally, in a stack. Two coworkers on a Saturday afternoon, change also for two the account statement paper .... When demand whether today only two coworkers are there, came only one cheeky answer: now only these take then packages. All right. Service and customer satisfaction no thanks!

Catastrophic conditions, unfriendly and customer-hostile service! Every time a trial of patience!
Maximum two switches open at huge queues!

Far too few counters and employees, so you have to wait far too long before you can finally get it!

Disastrous waiting times and a very rude staff! With every visit basically only 2 - or in the worst case 1 cash register open!

Every time this waiting, puke. There is a lot of catching up to do here.

The employees are rather fussy and overwhelmed. Long waiting times. You're constantly trying to sell something. Riester, electricity, gas, 100 stamps, checking accounts, credits. No help for problems.
Some of the freelancers sit in the glass boxes and sell investments and financing on a commission basis. 3x advice with no cheap offers. I was offered the real estate financing of my house bank once. Many thanks too.

Eternal queues, pampy service! Bring time with you !!

40 minutes waiting time until you arrive at the counter.

Chaos, long wait, full and just 2 switches open! Staff bored !!!!!!

It hurts to have to give a star in the soul !! This branch is a landmark for zero service unkindness I miss the words always the same 5 employees behind the shelves only 1 employee at the switch waiting time up to 20 minutes this branch belongs closed !!!

Absolute catastrophe, whose idea was to combine bank and post office, the one that should be fired! I feel sorry for the employees and the unworldly Post Vostand should work here for a week .. #postsucks

Please separate the bank and post office at the counters. No, and I don't want to open an account with Postbank. If I have the need, I will come to you.

I often noticed the blonde colleague, who speaks with a Russian accent, c 40 years old negatively. Totally demotivated and unfriendly.

This office is an absolute disaster. People are lining up far out of the shop and are always only 1 to 2 switches open where sluggish and slow employees accept each package reluctantly and afterwards try to sell a useless junk. That is always the case. Actually unheard of what is being driven here.

Unfortunately very incompetent employees who did not accept an online prepaid package. I then drove to another post office, there it was possible without problems.

How do you Germans endure this? People with disabilities stand in a long line, the elderly. And everyone is silent. Horror

What is that for a post scolding and incompetent branch !!! ????
I wanted to hand in a DHL package and was clerked by the processor at the counter with advertising for a Postbank account, because when she paid by EC card she saw that I was a customer of the Sparkasse.
The Deutsche Post should rather take care of postal matters rather than full advertising with the customer at the counter !!!!
Not even a star worth what a star no rating !!!!