Delatolas Express Cargo

2.8 · 183 reviews
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Nikos Euboeus
Reviews 1
2020-09-27 12:57

INADEQUATE. COMPLETE LOSS OF PROFESSION. For eight...

INADEQUATE. COMPLETE LOSS OF PROFESSION. For eight days the parcel has not been delivered at a distance of 120 kilometers. The send search system does not display any updates. In the call center (when they answer) they can not give you any explanation. Communication through their online contact form...

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maruschka triantari
Reviews 1
2020-09-25 04:19

Worst service in Greece. Mistakes, delays, communi...

Worst service in Greece. Mistakes, delays, communication almost impossible, horrible customer service, all other services totally disorganised, collaborates with big companies like IKEA, making any scheduling almost impossible. Completely untrustworthy. I definitely DON'T recommend it.

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Svetlana V
Reviews 1
2020-09-24 08:10

The WORST re! My order was delivered to Delatolas ...

The WORST re! My order was delivered to Delatolas on Monday 4.06. to go from Athens to Ilia 280 km. today is Paeaskevi 8.06. and the parcel still to arrive! What the hell are you doing with transportation since you have no idea about this job?

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akis ufc
Reviews 1
2020-09-14 15:03

A purchase was made through a petition, delivery w...

A purchase was made through a petition, delivery was arranged on 20/7, if I did not call the center at least 20 times, neither delivery nor would they even notify me, I called to refer me to someone in charge who never called me, unreliable company and irresponsible

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Alexa Vl
Reviews 1
2020-09-06 00:01

INCREDIBLE company..I got them Tuesday to assemble...

INCREDIBLE company..I got them Tuesday to assemble me a bed .. they say we will call you for Thursday or Friday. After they did not, they came back and told me Saturday or Monday. Of course I did NOT NEVER call me ... (and the bed was finally assembled by my husband) ...

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I
ikos GR
Reviews 1
2020-09-02 21:36

I am waiting for the day and hours of the pre-arra...

I am waiting for the day and hours of the pre-arranged delivery appointment from IKEA, and they never appeared !!! For 3 days now I call them, and the person in charge, whom the employees inform, never contacts me. No update! Complete disregard for the prepaid customer. I am waiting for things to le...

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Charalampos Choustoulakis
Reviews 1
2020-08-18 21:51

Good day, by carefully reading all the comments, I...

Good day, by carefully reading all the comments, I would also like to table my own experience. I first bought some things from IKEA's e-shop last Sunday, 9/2. IKEA briefing provided delivery of the goods within 5 working days, something that was earlier. Since I had the shipping number and SMS notif...

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Aliona Ches
Reviews 1
2020-08-14 12:17

If I could, I would put zero stars. Unacceptable !...

If I could, I would put zero stars. Unacceptable !!! I had bought some things from IKEA. And I paid for shipping and assembly. Delivery would take place in one week if assembled in 1.5 weeks. But the other day after the purchase, I discovered that the mattress I was waiting for did not fit the size ...

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Vasilis Kouris
Reviews 1
2020-08-11 06:22

Professionals. Gregoraha, not many carriers, great...

Professionals. Gregoraha, not many carriers, great attention to paintings and fragile gentlemen at the 3 appointments we had. And it is unmistakable to have it. From electrical appliances unplug until they break the items per room. Well Done.

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Nikolaos Theocharis
Reviews 1
2020-08-07 17:16

An electronic order has been placed from an IKEA s...

An electronic order has been placed from an IKEA store for 3 weeks now ... and we are still waiting !! Initially the delivery we were informed that it will be done in 5 working days and almost a month has passed! outrageous situation - unacceptable service from transport Dellatolas !! every day we c...

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Reviews 1
2020-08-04 17:34

despite the fact that my order was wrong and the c...

despite the fact that my order was wrong and the couch covers were not delivered to me (it is my fault the girl who received them home did not count them when signing the receipt ....) despite the fact that the girls on the phone were in their luggage I put 4 stars on the kids in the lobby of the IK...

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Afoi Kalogirou
Reviews 1
2020-07-22 03:11

THIS IS AN INDIVIDUAL AS WELL AS PROFESSIONAL (AS ...

THIS IS AN INDIVIDUAL AS WELL AS PROFESSIONAL (AS A JOURNEY) HAS THE WINTER '' SERVICE ''. THAT FOR TRANSPORT IN MY HEART, WHICH NEVER GET THERE, AS WELL AS NEW TRANSPORT AS WELL AS FROM TACKING THE STAFF WHO WERE LIKE. FINALLY INADEQUATE

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O
olga papakosta
Reviews 1
2020-07-19 15:40

Although I was not able to talk to the call center...

Although I was not able to talk to the call center and for a moment I was anxious, my parcel was delivered on time and in fact the carrier from Larissa made many attempts to find me because I did not answer. They were very helpful.

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G
G Pin
Reviews 1
2020-07-18 09:57

Inadmissible, simply unacceptable. 15 telephone co...

Inadmissible, simply unacceptable. 15 telephone communications with customer service within three days and still have not gotten me from the delivery department or even a manager to give me some explanation why a refrigerator with tradition in Attica has done more than a week to come. I ask the phon...

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G
George Mig
Reviews 1
2020-07-11 18:50

INADMISSIBLE !!! Misunderstandings, lies, hassle m...

INADMISSIBLE !!! Misunderstandings, lies, hassle mistakes !!!
On the phone they do not know what is happening to them, they do not call you back and when the day and time of delivery finally reaches you simply lose your day because something has happened !! !

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E
Eva Mataranga
Reviews 1
2020-07-11 16:48

There is no disorganization of this company. The t...

There is no disorganization of this company. The three days it took to send our things from IKEA to the agency we wanted have been a week away, but it's not the worst. It is that by calling any number of DELATOLA I can find on the internet (except of course by the phone you are given to IKEA), no on...

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P
pavlos polikandriotis
Reviews 1
2020-07-07 09:00

Tragic just. Except that they forgot to load half ...

Tragic just. Except that they forgot to load half the items they didn't answer the phones. After 1000 the phones came. The Golgotha starts to assemble them. After 4 days after the technicians came, they were without uniforms and very rude. Everything is ruined. Unacceptable company that affects if I...

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D
Dr Louk
Reviews 1
2020-07-07 04:34

BAD professionals !! I received the products 2 day...

BAD professionals !! I received the products 2 days after the originally agreed date and after a lot of effort with continuous phone calls and derogations to finally find out that this happened because there was another order for delivery in the same apartment building where they obviously liked the...

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M
Michalis Karvelas
Reviews 1
2020-07-05 18:16

bad experience

bad experience
Parcel purchased from Ikea store in Kifissos with delivery scheduled today 10/02/2020, confirmed by text message on my cellphone, delivery was not made today, I contacted the company four times talking to employees Mr Perpiniadou and Mrs Dionysos who assured me that the manager would...

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&
& . .
Reviews 1
2020-06-19 13:54

make a purchase from the ikea eshop.

make a purchase from the ikea eshop.
things came after 3 days from the day they had given me for delivery without any communication for information except I was forced to call them and not get a clear answer and when they delivered I realized that they sent me boxes by mistake .... for another cust...

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Antonios Vlachodimos
Reviews 1
2020-06-07 13:13

Huge delay on a shipment from IKEA, several phone ...

Huge delay on a shipment from IKEA, several phone calls, nobody knows where the things are, nobody calls back with details even though they said they would. Their tracking system shows where the things could be, yet they don't acknowledge any knowledge whatsoever. More than 5 working days have passe...

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xristina Mp
Reviews 1
2020-06-03 01:27

After all the reviews I had read, the only thing I...

After all the reviews I had read, the only thing I was afraid of ordering from IKea was the shipping one, but I have to say that they delivered me a large order from IKea 3 times during this month! In addition to the message of the transport 8:30 in the morning and On the 3 occasions they called me ...

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J
John Dousk
Reviews 1
2020-06-01 16:17

Worst service in Greece. 12 days to transfer a cou...

Worst service in Greece. 12 days to transfer a couple of TV's that would take two and a half hours by car.

Their call center is stacked with idiots that always lie about calling you back. They never do.

They also wouldn't know how to track a package to save their life.

You have been warned.

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Eleni Gopi
Reviews 1
2020-05-27 22:13

Or worst transportation ever !!! It's been 11 days...

Or worst transportation ever !!! It's been 11 days since the supposed delivery date, I get a phone call every day, they don't know why the delivery is delayed and they tell me that they will get me in charge of letting me know who will never get it !! Shame on IKEA for working with them. Zero to all...

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L
Luminex No1
Reviews 1
2020-05-26 05:51

If I could put 0 STARS I would put them on!

If I could put 0 STARS I would put them on!
Totally unacceptable!
They are late to carry the parcel and do not pick up the phones for days and then post bumps '' I don't care '' and voices.
Don't choose any of them.

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H
H.Volschenk
Reviews 1
2020-05-25 09:19

14 DAYS LATER AND NO PARCEL.

14 DAYS LATER AND NO PARCEL.
PLEASE DON'tT USE THEM or any company that forces you to use them for delivery .

phoned every number on the website and no answer except for logistics 1:
the guy that answered was so rude and hung up the phone. they don't know anything about service and they need to...

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lena stamataki
Reviews 1
2020-05-23 11:01

A star because there is no possibility of zero. I ...

A star because there is no possibility of zero. I will not write the whole story because I can no longer deal with the worst metaphor in transportation history, from the invention of the wheel onwards. I will only write that the carrier refused to bring the parcel to my door on the 2nd floor, althou...

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T
Thanasis Bounos
Reviews 1
2020-05-23 02:42

Unacceptable.

Unacceptable.
IKEA said I would receive the parcel on Saturday from 2pm to 8pm. On Friday night DELATOLAS SMS sends me how I will receive another SMS with a 3 hour delivery window.
Saturday mornings, 9:00 to 9:30 make 9 phones (!) On my cellphone - I couldn't answer in the morning (which shouldn't...

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D
Dimitrios Fotiou
Reviews 1
2020-05-20 18:48

Unauthorized company with a tragic call center 7 w...

Unauthorized company with a tragic call center 7 working days after and unfortunately I have no news or for WHAT I find my stuff ... if you want to avoid the inconvenience I would recommend another carrier with a person to whom you can address and no call center waiting 30 minutes ... And all for pr...

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S
Stavros Lagos
Reviews 1
2020-05-18 20:54

in 25 years as a professional in construction, I h...

in 25 years as a professional in construction, I have not met NEVER MANIER transport company. I was trying all day to talk on the phone with them, 15-20 minutes waiting for each call, many after so many hours closing the line on its own and again from the beginning. after hours I managed to talk to ...

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Manos Ag
Reviews 1
2020-05-17 19:59

I really wonder why there are so many negative rev...

I really wonder why there are so many negative reviews. Personally, in the last few days I have been lucky enough to "collaborate" with this particular transport company three times. They send a message informing you about the delivery the day before, and the next day they send you a specific two-ho...

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Vaggelis Hliopoulos
Reviews 1
2020-05-15 07:03

People do not fight. Since they never called for d...

People do not fight. Since they never called for delivery, they came to a closed workplace alone, and without notifying anyone, they simply left. We chased them relentlessly for 20 days, and they delivered ready-made products: AFTER 25 days of ordering. A month after the order ... no one came to ass...

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C
Christos Symeon
Reviews 1
2020-05-10 19:20

Repeated mistakes, omissions, hits in many traditi...

Repeated mistakes, omissions, hits in many traditions. The problem is particularly acute when delivery is outside of Attica and through other agencies.
Fortunately, the call center is IKEA ... and finally found the edge and not to earn crazy. Tragic! I really wonder about the ongoing collaboration ...

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Manos Tzortzis
Reviews 1
2020-05-08 01:03

Easy communication, (most of the time) excellent s...

Easy communication, (most of the time) excellent service, very good services and affordable prices!
I am a client for many years and always am satisfied with the company's services.
Now as for the negative comments I have read, my personal view is that it is not possible to blame the company alone...

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F
Flap
Reviews 1
2020-05-05 01:30

unacceptable. They handed me a broken washing mach...

unacceptable. They handed me a broken washing machine and while I called them from the first moment to inform me about the procedures to be followed to replace the washing machine or monetary compensation I was mocked for 2 days. I am still waiting to get an edge and no one appears on the phone resp...

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K
Konstantinos Tsertos
Reviews 1
2020-05-01 17:36

Just close your shop. I DO NOT BELIEVE I think thi...

Just close your shop. I DO NOT BELIEVE I think this word does not come to characterize them. Zero service to get a phone call makes no sense, they simply tell you that they will carry your request and that they will call you, never. I really do not know why they have telephones of communication sinc...

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nikos skafidas
Reviews 1
2020-05-01 08:59

I'm waiting for an order from a particular two off...

I'm waiting for an order from a particular two offices, the last week you told me you will leave us name and we will contact you no one, you told me you are missing two pieces of the order we did not send you after 2 hours and with the intervention of the sender you tell us we found and someone will...

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Ntina Spiropoulou
Reviews 1
2020-04-28 21:33

They give you delivery days that they do not obser...

They give you delivery days that they do not observe. Customer service center does not provide any service. Overall one of the worst companies I have ever used. If you want to buy something heavy at IKEA, it is better to arrange your own transport. They are just bad and unprofessional

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