Horrible packaging. 49lbs of steel in a cardboard box. No padding or protection. No wonder a hitch arrived deeply gouged to bare metal. Told me to deal with etrailer even though they shipped direct. Etrailer contacted them after I did for the same product assistance. If they won t stand behind the...
They sent me a defective wiring harness. All of the lights except the running lights worked. Turns out the pinout was wrong even though it was the correct harness for the car. I called them at 7:30 at night and within 10 minutes they were sending me a new one. Fantastic customer service. I will be b...
Great customer service. I had a missing piece in an order (not Curt's fault.) They were so helpful and kind when I called. Received the parts today. Thanks for the quick service.
I have waited about ten weeks before posting this negative review, since I consider it a serious matter to publicly post negative feedback. I ordered a Curt Mfg 56236 trailer wiring kit for my 2015 VW Golf SportWagen. I followed the wiring instructions, but it didn't work. Left turn signal flashe...
Got here with a load of sheet steel at 1:50 p.m., there was 3 trucks ahead of me, now it's 4:30 and I'm half unloaded. So they aren't the fastest but not the slowest. I understand they are busy but almost 3 hours to unload sure is a clock killer. 3 months ago when I was here they were a little bette...
I purchased a bluetooth brake controller for my 2012 Tahoe. It consistently worked great. Five months later I upgraded to a 2020 Ford F-150. The brake controller with the serial number on the top outside of the connector did not work with the Ford. I called Curt and they told me they had to upda...
Really ????? Advertising online , commercial, radio , etc..... have interview with great guys that are looking to start a career and learn , but... dont get hired ?????????? Guys that have excellent backgrounds and don t use drugs and just want to start a career don t even get a chance ?! What bs!!...
Unfortunately I can not give a negative star. I bought a hitch from them and the welds were horrible. The bolts never lined up and the installer charged me extra to install the hitch. In Sept I contact CS Tyler Helland and he promised to see if he could help reimburse me for the inconvenience. It is...