The customer service is exemplary, top notch. Employees gives you personal service make you feel welcome.
What reviewers say about Cricket Communications
What does Cricket Communications do?
Cricket Communications offers cell phones, plans, and service with reliable nationwide coverage, affordable prepaid rates, and no annual contract. The company's focus is on providing prepaid wireless options to its customers.
What are the most common complaints about Cricket Communications?
Based on the critical reviewers, the most common complaints involve feeling overcharged and receiving poor quality service, particularly one reviewer who described paying $20 for a poorly applied screen protector. Another critical reviewer gave a low rating with no specific detail, simply noting they did not go.
AI-generated from reviews on this page. Verify anything important with the company directly.
I came here to activate my boost to cricket line. The associate took the time to explain the services that are part of my plan and explained the ways I can save. I recommend anyone looking for service to stop by and get any information you need about cricket
I went to update my phone, since the one I had was outdated. Sandy was kind enough to help me choose a phone similar to the one I already had. She also helped me set up my Gmail. I recommend this store for any help you may need.
Just got amaaaazing customer service from Rep. Mrs. Sandy. From tech information regarding pictures/memory etc, to prices...great overall experience. (Just purchased a charger) high five! Great start to the day while doing some Ubering. Thanks again Sandy!
Emmanuel treated me very well. He took his time helping me with everything when I left tmobile. Very good person is that boy. Thank you very much Emmanuel I thank you very much!
Fast and efficient, did wonders for me. Will recommendto everyone.
Very helpful staff. Came here for an upgrade since my phone got wet. Ivan was helpful at setting up my phone. I came in again with sandy. To help me set up files from my old SD card to my new one and she helped recover my Facebook.
Great customer service and staff! Sandy is a sweetheart! Thank you all!
Required a huge amount of service today. Staff, Sandy was extremely helpful , pleasant, & expedient. This is my 3rd trip to this store. And always receive great service. Thank you.
Came to this Cricket after the one I usually went too closed down. Sandy was able to set up my phone and my apps
Come here for great service thier computers never down paid your bill in and out friendly service
Nice and positive atmosphere at this store. 5 stars from me!
Why I went from this to Jose but they correct the problem right away and got his phone back work
Very helpful and most courteous. An enjoyable experience!
Very helpful employees. This is my first smart phone and they were able to set me up with a gmail and set me up with proper apps i need to get in contact with my family overseas.
I came here when this place first opened. I asked for a screen protector that would fit my phone at the time, they didn't have one that fit but they said they could cut me one. I asked how much and the guy said "I'll hook you up" which I guess means $20 which is what these shady dudes charged me after taking a half hour to put a crappy bubbled mess on my phone. I should've walked out.
Anna very good person and qualifying. The best one. Thank you Anna for help. That was easy to introduce for 2 lines of cricket. Because first time we have very bad experience with one person from cricket Milwaukee.
Very good service, I even had a signal in Mexico! The staff of this store is very useful and well informed. I recommend going through this store for any question.
very good service, i had had signal in mexico! The staff at this store is very helpful and knowledgeable. i recommend stopping in at this store for any questions.
Came in to add a line to my account. I came in at the right time, the store is having a massive sale this week.
The associate there was able to transfer my media and email to my new phone. i recommend you stop in :)
Came in to pay my bill, asked the young lady, Sandy if she can help me set up my email and she did. Currently using my new email to leave this comment.
recommend stopping by or call if you need assistance.
Great services..
Sandy was a lot of help.....she deserve a raise...... Bruce
I come here for tech support, especially when Sandy is here. She is able to answer my questions and teaches me how to use my phone. we need more people like her in this store.
i come to this store when Sandy is here, she helps me whenever i have a question about my phone. she has the patience to educate me on my device. i recommend stopping inside this store when you have any issue. The staff here is knowledgeable.
Really patient and kind customer service the young girl Sandy answered all my questions and help me find a good service that fits my budget.
Always a great experience when i visit here. Please come see Sandy. She is awesome and very helpful.
Very nice and patient customer service they helped me buy a good phone
Friendly and helpful. Took the time to get my order right and didn't finish until it was complete.
The staff here are very accommodating and friendly.I would definitely recommend to others.
very nice staff. they were very helpful with getting my information needed to join cricket
Very satisfied each and every time I visit the location. Customer service is impeccable and the entire staff is very KNOWLEDGEABLE ABOUT THE PRODUCTS AVAILABLE.
Came in to activate an old device i had, unfortunately it was outdated and needed to upgrade. The associate went ahead and helped me pick a phone and plan within my budget. She even helped me set up my email and Facebook. I recommend coming in.
very helpful staff, first time purchasing a smart phone and they were able to teach me how to use it!
Very helpful staff. Helped me get my email back on my phone
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Get the widget for your site →About Cricket Communications
Find great buys on cell phones, plans, & service at Cricket, where you get reliable nationwide coverage, affordable prepaid rates & no annual contract.
Cricket Communications is a leading provider of cell phones, plans, and services in the United States. The company offers reliable nationwide coverage, affordable prepaid rates, and no annual contract to its customers. With a wide range of products and services available at competitive prices, Cricket Communications has become a popular choice for consumers looking for quality mobile solutions.
One of the key advantages of Cricket Communications is its commitment to providing reliable nationwide coverage. The company operates on a robust network that covers over 99% of Americans with high-speed data access. This means that customers can stay connected wherever they go without worrying about dropped calls or slow internet speeds.
In addition to its strong network coverage, Cricket Communications also offers affordable prepaid rates that are designed to fit any budget. Customers can choose from a variety of plans that include unlimited talk and text as well as varying amounts of high-speed data. With no annual contract required, customers have the flexibility to change their plan or switch providers at any time without penalty.
Cricket Communications also offers an extensive selection of cell phones from top brands like Apple, Samsung, LG, and more. Whether you're looking for the latest smartphone or a basic flip phone, Cricket has something for everyone at competitive prices.
But it's not just about great products and services – Cricket Communications is committed to providing exceptional customer service as well. The company has a team of knowledgeable representatives who are available 24/7 to answer questions and provide support whenever needed.
Overall, if you're looking for quality cell phone service at an affordable price with no annual contract required – look no further than Cricket Communications! With reliable nationwide coverage and exceptional customer service on top of their already impressive product offerings - it's easy see why so many people choose them over other providers in today's market!
- Website
- cricketwireless.com
- Address
- 575 morosgo drive northeast
- Categories
- Telecommunications