Cowtown Charters

3.1 · 44 reviews
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Barbara McCormick
Reviews 1
2020-09-06 16:26

This was our first bus tour but thanks to Victor, ...

This was our first bus tour but thanks to Victor, our incredible driver, it will not be our last! My husband and I so enjoyed our trip to the creation Museum and the ark and many other attractions along the way. Victor was so safe so reliable that we could just sit back and relax! We had a brand new...

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Michael Stewart
Reviews 1
2020-09-02 15:58

sitting at a rest stop outside of burkburnet, I th...

sitting at a rest stop outside of burkburnet, I think, and the bus is broken down..driver is nice and doing all they can, but the owners, don't seem to care. it is now 8:05. Finally sending another bus after a lot of calling by the driver. will be getting dark soon. very disappointed!!!! this bu...

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J. Murphy
Reviews 1
2020-08-02 19:52

As the group leader for Diamond Tours trip to Mt. ...

As the group leader for Diamond Tours trip to Mt. Rushmore and the Black Hills which arrived home last Saturday, I can only say we were well taken care of and all felt very safe and comfortable with the coach and our wonderful driver Victor! I have had Cow Town as my charter in the past with Bud as...

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Jennifer Weldon
Reviews 1
2020-08-02 15:45

I had a great experience with Cowtown Charters for...

I had a great experience with Cowtown Charters for my wedding! They offered different sized buses, which in my opinion were affordable. Our bus driver was punctual and the bus was in great condition! I would definitely use Cowtown Charters again!

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Margie Moring
Reviews 1
2020-07-20 20:37

10/2018 Lake Granbury Medical Senior Circle trip t...

10/2018 Lake Granbury Medical Senior Circle trip to San Antonio. We had a great time. We also had a great driver! Gary Hall is a great and safe driver as well as very kind to all the passengers on the bus. Always willing to help us old folk off the bus. Always on time! I hope we get this driver for...

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Haleigh Hurst
Reviews 1
2020-07-19 10:48

All I can say is terrible, just terrible. Our bus ...

All I can say is terrible, just terrible. Our bus driver hit a car, almost hit 4, and ran over a million curves. Not only that our bus broke down. It over heated twice on the road and then we finally stopped in a tiny town. We were staranded for 2 hours. Finally, a local school bus came to our rescu...

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Maebry Petty
Reviews 1
2020-07-04 14:32

this has been the worst bus ride of my life the bu...

this has been the worst bus ride of my life the bus broke down and we were stranded at a gas station for 2 hours and now we are riding a bus all the way home. we were scheduled to get home at 5:00 it is now 6:11 and 3hrs away from home

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Betty Ellis
Reviews 1
2020-07-03 02:37

A great trip from Mississippi to South Dakota. Ou...

A great trip from Mississippi to South Dakota. Our driver was awesome, thank you Victor!!!
We had a bus issue in St. Louis, Victor was able to get us to Motel, had a mechanic waiting at Motel. Unfortunately, the bus was taken to shop. Victor arrange with Cowtown to provide another bus to Omaha, we...

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Larice Gallander
Reviews 1
2020-06-25 05:17

After 16 years of employment for personal reasons ...

After 16 years of employment for personal reasons I left my second family. Watching all of the changes in the last couple of years it was quite sad for me. Retiring all the older buses and replacing them with 8 large buses and 2 small buses in the company is renewing and always improving their serv...

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Robert Francis
Reviews 1
2020-06-18 18:46

After reading several negative reviews about Cowto...

After reading several negative reviews about Cowtown Charters I left on one of their buses for a trip to Pigeon Forge, TN with some anxiety. I returned seven days later wishing I had used them more often in the past. I will be using them on my next trip. Our bus driver, Mr. Ernest Taylor, was one of...

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Reid Terrell
Reviews 1
2020-06-15 01:12

This experience was very disappointing for multipl...

This experience was very disappointing for multiple reasons. The first reason is that the bus driver never said a word to the passengers and just yelled at us. The second reason is the bus was very dirty when we arrived and had a bad smell. The third reason was that our bus driver hit a car, hitting...

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haylee smith
Reviews 1
2020-06-13 19:17

On Feb, 6th I was driving on the highway which was...

On Feb, 6th I was driving on the highway which was 2 lanes going the same direction, there was also walls right next to us. Bus PIP 106 had their blinker on and i was trying to go past it (i was already next to it) & it started coming over on me. i laid on my horn and it started driving in the middl...

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George Pickard
Reviews 1
2020-06-08 23:28

We have used Cowtown Charters for over 12 years. ...

We have used Cowtown Charters for over 12 years. From the front office to the drivers on the front line, they are a great team. The Cowtown team has been a "go to" company on all our signature, high profile events. They continue to exceed expectations. Highly recommend as they will deliver.

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Lou Delaney
Reviews 1
2020-05-25 07:23

The driver was one of the rudest people I've ever ...

The driver was one of the rudest people I've ever encountered in my life. The bus was a two hours late. They told us we could bring alcohol on the bus and charged us a deposit for doing so, then wouldn't allow alcohol 'on' the bus but were told we could put it underneath.

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Angel Carrillo
Reviews 1
2020-04-09 00:53

bruh, this bus was supposed to amazing. we hit a t...

bruh, this bus was supposed to amazing. we hit a tree that scratched the bus. hit 5 curbs and broke one. bus overheated 3 times. hit a car too. we had to stop at buccees for 2 hours and they never got it fixed. maybe next time u send a driver with 40 kids u should check with the bus driver and get ...

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cindy horton
Reviews 1
2020-03-16 16:57

My child is sitting on the side of the road in a b...

My child is sitting on the side of the road in a broke down bus.. The school hired this company to take our band and choir students to a competition. On the way down to San Antonio they had no AC, now on the way home they are broke down! Rediculous! They advertise this wonderful fleet they have DON'...

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Ainsley Boyd
Reviews 1
2020-03-12 07:29

We had a very bad experience. On the first day the...

We had a very bad experience. On the first day the bus driver wouldn't even let us in the bus half the time. He kept hitting curbs and eventually hit a car. On the next day our bus engine kept overheating and we had to get off and stay at bucees for 2 hours. We ended up getting a school bus and we w...

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Team Foxtrot
Reviews 1
2020-03-10 03:30

Well a lot of things went wrong on this trip.

Well a lot of things went wrong on this trip.
Night 1- was okay then when we were on our way to the hotel to park he swerved into a car
Day-2 On our way home and then in the middle of no where the bus breaks down for 30 minutes then finally breaks down all the way. I would not recommend this compa...

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Glenna Pendleton
Reviews 1
2020-02-16 23:56

Took a busload to the TX Capitol yesterday. This ...

Took a busload to the TX Capitol yesterday. This company was great to work with and the bus and driver were amazing. Gary Hall, THANK YOU! It's a lot of work to take a large group on a trip and they made the travel to and from a piece of cake! Bus on time and ready at pickup, bus comfortable and...

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Scrogdog
Reviews 1
2020-01-21 04:25

Terrible service, bus broke down 3 times and we go...

Terrible service, bus broke down 3 times and we got stuck at a gas station. All these breakdowns resulted in our trip being delayed by 3 hours and eventually, we just used a school bus to get back home. Very bad bus service, highly reccommend against using this.

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Kent Mustoe
Reviews 1
2020-01-12 17:37

I booked Cowtown Charters for transportation durin...

I booked Cowtown Charters for transportation during my wedding. We had our guests stay down in Sundance Square in Fort Worth and the wedding was out in Azle. So transportation was essential as we did not want guests worrying about drinking and driving.
I had an excellent experience booking and plan...

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S Walker
Reviews 1
2020-01-11 21:13

We were very well taken care of on our trip to Mia...

We were very well taken care of on our trip to Miami and Key West. I am amazed at how well Victor could get us around some of the places he had to take the bus. He is an exceptional driver to say the least. He went above and beyond to make sure everyone was enjoying their trip. We absolutely had a w...

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Caleb West
Reviews 1
2020-01-07 01:44

Highly recommend not using this business based on ...

Highly recommend not using this business based on lack of customer service by the President of the Company. While trying to sort out a miscommunication regarding an order, I was given his number as the point of contact. When I called to work it out, the response I received an annoyed "Why are you ...

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Sharon Hase
Reviews 1
2020-01-03 13:03

This is the best bus charter!!!! Used them for yea...

This is the best bus charter!!!! Used them for years with three Women's Club. We have great service. Excellent driving. Fastest route. Can't ask for more.
With that said we tried another charter company that was awful. Refused to take the toll road. Had a close accident call. And th...

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