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Consultus care

3.9Β· 14 reviews
Average ratingAverage
3.9/ 5

Based on 14 reviews

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magda_augustynowicz
Reviews 1

I applied to this Company last July.They have done all the formalities quickly enough and have booked me for the training.They have promised that once the training was completed I would be sent to a placement straight away.However there was one condition in order to get booked for the training.This was the first time that I have met with such a condition.They wanted you to pay Β£100 of deposit which was to be returned after having completed 12 weeks of working.It was just to guarantee the place at the training as appearantly it was extremely difficult to get a place at the training and also to make sure that you would come to the training once booked.This is what they tell people but the truth is that they just simply steal this money from carers!!!Even though it seems incredible but this is exactly what they do and how pathetic they are!!! Anyway I was in such a bad situation that I had to borrow this money to be able to pay this deposit.I went to the training and as I was already an experienced carer and have completed a few training courses I have done well in the training(most information was just a refresh knowledge for me).I was even told by the training team that I have done well in the training.However the training finished and they didn't have any placements available but I was told not to worry as they would find me a placement very soon.I was also told that everything was fine with my references.It was Friday evening and then on Monday morning all of the sudden I received a phone call in which the woman (her name was Kate) who was my recruiter informed me that they wouldn't progress with my application as one of my references wasn't positive.When I asked about the deposit back in this situation that they weren't able to offer me a job,I was simply informed that this was not the case and they weren't going to return my deposit as I haven't completed 12 weeks of work!But how was I supposed to do it if I have not been even given a chance???Also they wouldn't tell me who had given me bad references.They didn't because that was simply a LIE!!!I have got in touch with all of my employers and all of them have given me excellent references.I was also informed that I haven't passed my training.I have tried to talk to them and just get my money back but they wouldn't give it back to me.It seems impossible but this is exactly the way that THE CONSULTUS operate!!!!As I found out later in the local community,this was the way they were making money,stealing it from people desperated for work!!!!What a disguisting company and disguisting dishonest people that work there!!!!They would make as many people come to the training as possible promising immediate job start simply because they would get paid a lot of money by the government for each person they have trained.And afterwards they would tell people they didn't pass the training and they couldn't give them a job.They couldn't because they simply did not have any placements for so many carers being trained each week!But that was not enough for thema,they also have come up with the idea of taking deposits from people and not giving them back!!!This is called STEALING!!!I have simply no words for the way they are operating!!!I have talked to many people who had been treated in the same way as me,have had their money stolen from them and then after having spent 4 days on training,paying for food and the cost of travel,they were forced to look for a job either privately or in other companies.I have been through a real nightmare period because of what they had done to me and still trying to recover from it.It has been a terrible experience to me and that is why I would just like to say to anybody who is thinking of starting the job with The Consultus:PLEASE BEWARE OF THIS COMPANY!!!DO NOT GIVE THEM YOUR MONEY AND COME TO THE TRAINING WITH THEM BECAUSE IT WILL BE A HIGHLY TRAUMATIC EXPERIENCE FOR YOU JUST AS IT HAD BEEN TO ME!!!!DO NOT GIVE YOUR MONEY TO DISHONEST PEOPLE FROM THE CONSULTUS CARE!!!!!

Helen Stanley
Reviews 1

Professional agency with high standards. I am an experienced Live-in Carer and moved to this agency 6 months ago. The interview process was thorough and informative and I really felt like they were listening to my needs. Training was excellent and started work almost straight after. My Care Consultant always keeps in touch with me and I like the fact they can book me well in advance around my schedule. Pay rates are good and I have some really lovely regular clients. Thank You Consultus

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About Consultus care

Care agency Consultus is the UK's leading provider of private live-in care and nursing services, enabling our clients to enjoy superior care in the comfort of their own homes. Consultus also provides care jobs and training. Find out more about Consultus, the leading live-in care provider for over 50 years.

Consultus Care: The Leading Provider of Private Live-in Care and Nursing Services in the UK

Consultus Care is a renowned care agency that has been providing private live-in care and nursing services for over 50 years. Our mission is to enable our clients to enjoy superior care in the comfort of their own homes, while also providing rewarding career opportunities for our carers.

At Consultus, we understand that every individual has unique needs and preferences when it comes to their care. That's why we offer personalized care plans tailored to each client's specific requirements. Our team of highly trained and experienced carers are available 24/7 to provide round-the-clock support, ensuring that our clients receive the highest quality of care at all times.

Our Services

We offer a wide range of services designed to meet the diverse needs of our clients, including:

- Live-in Care: Our live-in carers provide full-time support and companionship for those who require assistance with daily living activities such as bathing, dressing, meal preparation, medication management, and more.

- Nursing Care: We have a team of registered nurses who can provide specialized medical support for those with complex health conditions or recovering from surgery or illness.

- Dementia Care: Our carers are trained in dementia care techniques and can provide compassionate support for those living with dementia or Alzheimer's disease.

- Respite Care: We offer short-term respite care services for family caregivers who need a break from their caregiving responsibilities.

- End-of-Life Care: Our end-of-life carers provide compassionate support for individuals nearing the end of their lives, ensuring they receive comfort and dignity during this difficult time.

Why Choose Consultus?

There are many reasons why Consultus is the leading provider of private live-in care and nursing services in the UK:

1. Personalized Service - We take pride in offering personalized service tailored to each client's unique needs and preferences. This ensures that our clients receive the highest quality of care possible.

2. Experienced Carers - All our carers undergo rigorous training before joining us so you can be assured they have experience working with people requiring different levels/types/complexity levels within healthcare settings

3. Round-the-Clock Support - We understand that emergencies can happen at any time which is why we have staff available 24/7 ready to assist you whenever needed

4. Competitive Pricing - We believe everyone should have access to high-quality homecare regardless if they're on a budget or not which is why we offer competitive pricing options without compromising on quality

5. Career Opportunities - At Consultus we believe investing in your employees leads them towards better performance which ultimately benefits both parties involved; hence we invest heavily into training programs so you can be assured your loved one will be cared by someone passionate about what they do

6. Accreditation & Awards – As an accredited member by CQC (Care Quality Commission) & ISO9001 certified company; it shows how much importance we place on delivering high-quality service standards consistently across all areas within healthcare settings.

Conclusion

If you're looking for high-quality private live-in care or nursing services in the UK then look no further than Consultus! With over 50 years' experience providing exceptional homecare solutions tailored specifically towards individual needs/preferences coupled with competitive pricing options without compromising on quality; there really isn't anyone else out there quite like us! Contact us today if you'd like more information about how we could help improve your loved one’s life through superior homecare solutions!

Address
17 london road