Based on 16 reviews
Concord Servicing provides portfolio loan servicing and account management solutions, partnering with clients to improve cash flow across a variety of asset classes using cloud technology. The company description also notes it has a Better Business Bureau A+ rating and over three decades of experience.
In the critical 1-star reviews on file, the recurring complaints are about late fees and changing due dates after loans were transferred from other lenders, failure to update paid-off loans on credit reports, and receiving what customers describe as bogus bills. Reviewers also mentioned being told payments were not received even when their bank records showed otherwise, and unhelpful phone interactions.
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๐ Concord Servicing exceeded my expectations. The website concordservicing.com is easy to navigate and provides all the necessary information. I had a fantastic experience with their customer service. They were responsive, helpful, and went above and beyond to assist me. I highly recommend them.
I recently had the opportunity to work with a servicing company, and I must say that the experience was average. The website was easy to use, but it lacked some necessary information. The customer service was decent, but there were times when I felt like I wasn't being heard. Overall, it was an okay experience.
I had a really positive experience with a company that offers servicing. The service was great, and I had no issues. The website was user-friendly and provided all the necessary information. I would definitely recommend their services to others.
Concord Servicing is a decent company. Their website concordservicing.com is easy to use and provides the required information. I had a satisfactory experience with their customer service. They were helpful, but there were a few times when the response time was slower than I expected. Overall, I have no major complaints.
๐ I had an excellent experience with Concord Servicing. Their website concordservicing.com is impressive and easy to navigate. The customer service was outstanding, and the team was always ready to assist me. I would highly recommend their services.
I recently had a positive experience with a servicing company. The service was great, and I had no complaints. The website was user-friendly and provided all the information I needed. I would definitely recommend this company to others.
๐ Concord Servicing is an excellent company. The website concordservicing.com is fantastic, providing all the necessary information in a user-friendly manner. The customer service is exceptional, with the team being responsive and helpful. They exceeded my expectations, and I would highly recommend their services.
The company that provided me with servicing was just average. The website was okay, but it lacked some necessary information. The customer service was decent, but nothing extraordinary. Overall, it was an average experience.
Concord Servicing is an average company. Their website concordservicing.com is easy to navigate and provides all the necessary information. However, their customer service could be better. Overall, I would say they are just average.
Concord Servicing is doing a great job. Their website concordservicing.com is user-friendly and informative. The customer service team was responsive and addressed all my concerns. I am satisfied with their services and would definitely recommend them.
๐ Concord Servicing is an excellent company. I am extremely impressed with their website concordservicing.com. It is user-friendly and provides all the necessary information. Their customer service is top-notch, and their staff is helpful and friendly. I would definitely recommend them to others.
I recently had an experience with a servicing company, and I must say that the service I received was great. The website was user-friendly and informative. Everything was handled professionally, and I had no complaints. I would highly recommend them to anyone in need of their services.
I had a Home Improvement loan with Benji and was sold to Concord and I paid off the loan 3 months ago and they wont update my credit report so its still showing I have 16k more debt and its hurting my reports. I filed a complaint with the Consumer Financial Protection Bureau, everyone else should do the same.... consumerfinance.gov
This place sends you bogus bills in the mail too try and scam you.
I had two loans with Redbrick Financial for AC repairs. Never a problem. Redbrick sold my loans to Concord Servicing. Since then I have had monthly calls about my payments that have already been paid, and bogus bills. On the phone they don't listen and tell me they did not receive the payment. The bank shows that they did. If I could move these loans to another place, I would. I also encourage anyone that deals with this "fly by night" organization to switch to something else, ANYTHING ELSE.
I also had a Redbrick account that I used to finance a furnace. They sold my loan to Concord. Even though I had autopay set up, I wound up with late fees. I have to check my account because my due date keeps changing now. I never had a problem with Redbrick.
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Your Portfolio Servicing Partner Concord provides portfolio solutions by partnering with clients to improve cash flow by utilizing cloud technology paired with exceptional, fully-customizable servicing solutions across a variety of asset classes. SOLUTIONS Clarity With a consistent Better Business Bureau A+ rating, Concord offers best-in-class, comprehensive, and integrated loan servicing and account management. Three-plus decades<p class='read-more'><a href=https://concordservicing.com/>Read More ยป</a></p>
Concord Servicing: Your Trusted Portfolio Servicing Partner
Concord Servicing is a leading portfolio servicing company that partners with clients to improve cash flow by utilizing cloud technology paired with exceptional, fully-customizable servicing solutions across a variety of asset classes. With over three decades of experience in the industry, Concord has established itself as a trusted partner for businesses looking to streamline their loan servicing and account management processes.
At Concord, we understand that managing portfolios can be complex and time-consuming. That's why we offer comprehensive solutions that are tailored to meet the unique needs of each client. Our team of experts works closely with clients to develop customized strategies that maximize returns while minimizing risk.
One of the key advantages of partnering with Concord is our use of cloud technology. By leveraging the power of the cloud, we're able to provide real-time access to critical data and analytics, allowing clients to make informed decisions quickly and efficiently. This also enables us to offer fully customizable solutions that can be adapted on-the-fly as market conditions change.
Our commitment to excellence is reflected in our consistent Better Business Bureau A+ rating. We take pride in offering best-in-class portfolio servicing solutions that are designed around our clients' needs. Whether you're looking for loan servicing or account management services, Concord has you covered.
Our portfolio servicing solutions include:
Loan Servicing: We offer comprehensive loan servicing solutions for a wide range of asset classes including residential mortgages, commercial loans, consumer loans, and more. Our team works closely with borrowers throughout the life cycle of each loan ensuring timely payments are made while mitigating risk.
Account Management: Our account management services include everything from payment processing and collections management to customer service support and reporting analytics. We work closely with clients every step along the way ensuring they have access to critical data when they need it most.
In addition to our core portfolio servicing offerings, we also provide value-added services such as compliance monitoring and reporting as well as investor relations support. These additional services help ensure compliance requirements are met while providing investors with transparency into their investments.
At Concord Servicing, we believe in building long-term partnerships based on trust and mutual success. That's why we go above-and-beyond for each client by providing exceptional customer service coupled with innovative technology-driven solutions designed around their unique needs.
In conclusion,
If you're looking for a trusted partner who can help streamline your portfolio management processes while maximizing returns - look no further than Concord Servicing! With over three decades' worth experience under our belt coupled with cutting-edge cloud-based technology - there's no better choice when it comes down optimizing your business operations!