Jason Shoemaker
I ve known the owners all my life and if you need something done, they will put every ounce of energy into getting it done for you.
What reviewers say about Complete Call Solutions
Customers who left positive reviews describe a responsive, dedicated team that puts in real effort for clients, though some note that initial setup takes work from the client to get good results; the reviews on file are from January to September 2020, so they are roughly five to six years old and may not reflect current service.
What does Complete Call Solutions do?
Complete Call Solutions provides multi-channel contact center services and customer relations management (CRM) for businesses around the world.
What are the most common complaints about Complete Call Solutions?
Based on the critical reviewers, the most common complaints concern the company as an employer rather than a service provider: poor and unprofessional management, high turnover, being lied to about the job or pay, and abrupt terminations, including after giving notice.
AI-generated from reviews on this page. Verify anything important with the company directly.
Holt Butler
Despite some initial challenges, CCS did a fantastic job. I would recommend CCS for small business looking for scale. If you plan on working with them, make sure you would treat them like employees of your own company. You get out what you put in, and we certainly could have added more effort on the initial setup for best results.
shannon dockweiler
Teresa Watts
Not a place to work for. Applied for over nights inbound. Quit my other job with promises of no outbound. 2nd day on the job I found out there was no night shift available and they hired me pretty much for outbound sales! One outbound job ended and they took me off the other one just to fire me. Luckily I was already looking for other jobs and had interviews lined up. I was lied to about the pay also.
Jasmine Long
Very unprofessional management! High turn over rate. Not a great company to work for.They do offer a variety of shifts to work depending on your schedule.They do offer insurance. Super tight lipped about pay raises.Your not allowed to speak about pay increases or what you make an hour. They have little care for employee s overall well being.Management can come and go as they please and nothing gets said about it. They lie, and will terminate as soon as you submit a written two weeks notice.It doesn t matter how long you ve been with them. They will do anything to fill seats Lots of GREAT over-worked and under paid employees!! If your not management or have ties with management your at the bottom of the barrel.Many past employee s have walked out due to the no care attitude of the company or rudeness of management. Great job for someone looking for temporary work but not long term. Get in and get out.
C M
I wouldn't recommend them if you are contemplating being employed here. Very unprofessional management.
Kirsten Rossmanith
Great hours, great coworkers ! Most everyone is super friendly and makes the work day so much better, and Carla is always super helpful and always has a smiling face ! Love, love, love working for this company
Sommar Paredez
If going for an interview...beware to be made to feel inadequate for job...told your resume is not good enough...and if you have a past..be prepared to be judged on your past, not who you are today!! I have 23 yrs experience in Call Center Service, Inbound/Outbound CSR and never in all my years have I been made to feel the way I was when I interviewed here!
Peaches Starks
Mrs Sativa Carter
I had a great experience with my interview. I was given options for schedule, the pay is above average for the state, I was treated with upmost professionalism. I have seen many comments regarding that. I am looking forward to working for such great people.
Luciana Batista Kimus
ABSOLUTELY THE WORST SERVICE EVER! HOPE YOU READ THIS REVIEW BEFORE YOU HIRE THEM! I LOST LOT OF BUSINESS AFTER I HIRED THIS HORRIBLE NON PROFESSIONAL BUSINESS!!!!
Rebecca Graham
Karla the secretary is a liar. Paperwork was sent to them to fill out and they would not fill it out for Medicare. Lied for over a month saying it was sent to pay roll then suddenly it was HR. Son was denied insurance because they won t send paperwork in. He went to orientation and then they decided not to hire him so then they decided they wouldn t pay him for his time he was in orientation. Took over a month to get paid $20.00. This was because every time he called payroll was on vacation for a month. But somehow other people where paid. I think Karla the secretary calls the shots and if she don t like you then your sol.
Will D
Poor response and no call backs form my sales rep when i tried to improve the telemarketing campaign. Look eslewhere
Robert Jones
Very professional and helpful with getting our support platform up and running - thank you CCS!
Just completed ANOTHER great project with the team at CCS! Thank you for all of your hard work and expertise!
Steve Highland
News
No news yet. This is where the business shares its own updates and press.
Photos
Widgets
Get the widget for your site →About Complete Call Solutions
Complete Call Solutions provides multi-channel contact center services and customer relations management (CRM) for businesses around the world.
Complete Call Solutions is a leading provider of multi-channel contact center services and customer relations management (CRM) solutions for businesses worldwide. With years of experience in the industry, Complete Call Solutions has established itself as a reliable partner for companies looking to enhance their customer service operations.
At Complete Call Solutions, we understand that every business is unique and requires tailored solutions to meet its specific needs. That's why we offer a wide range of services that can be customized to fit your business requirements. Our team of experts works closely with you to understand your business goals and design solutions that help you achieve them.
Our multi-channel contact center services include inbound and outbound call handling, email support, live chat support, social media management, and more. We use state-of-the-art technology to ensure seamless communication across all channels and provide real-time reporting so you can track the performance of your campaigns.
In addition to our contact center services, we also offer comprehensive CRM solutions that help you manage your customer relationships more effectively. Our CRM software allows you to track customer interactions across all channels and provides valuable insights into customer behavior so you can make informed decisions about how best to serve them.
At Complete Call Solutions, we pride ourselves on our commitment to quality service delivery. We have a team of highly trained professionals who are dedicated to providing exceptional customer service at all times. We also have robust quality assurance processes in place that ensure consistent service delivery across all channels.
We understand the importance of data security in today's digital age. That's why we have implemented strict security protocols that protect your data from unauthorized access or theft. Our systems are regularly audited by third-party security experts who ensure compliance with industry standards.
In conclusion, if you're looking for a reliable partner for your contact center services or CRM needs, look no further than Complete Call Solutions. With our customized solutions and commitment to quality service delivery, we are confident that we can help take your business operations to the next level!
- Website
- completecallsolutions.com
- Address
- 5332 138th street
- Categories
- Outsourcing/offshoring