You cannot speak with a real person when you call. You need to leave a message. Call is returned the next day. If you miss their call, they leave a message and again you get to call Closing USA to leave another message. Good luck!
I work as a real estate paralegal in Florida; this refinance loan closing has been the worst experience of my life. Delays in funding, and now, a week after expiration of rescission period, and still no funds received. And, God-forbid one should extend the courtesy of returning messages -- three h...