CityTowers

CityTowers is a leading condo property management company in the Greater Toronto Area, headquartered in Mississauga, Ontario. Since 2007, they have served over 37 condominium corporations, managing 5,150 suites across 40 condos with a combined operational budget of over 110 million dollars. They provide administrative, financial, and physical asset management services for both mid-rise and high-rise buildings.

The company manages 5,150 suites across 40 condominiums, including both commercial office buildings and large residential towers. Their portfolio is heavily concentrated in Mississauga, where 80% of their clients are located, but they also serve Toronto, Burlington, Hamilton, Oakville, and North York. They employ 28 certified industry professionals to deliver these services.

CityTowers offers administrative services such as coordinating board meetings, managing registry communications, and maintaining corporation records. They also handle financial management, including budget development, reserve fund investment control, and fee collection. Additionally, they provide physical asset management, which includes overseeing in-house personnel and implementing preventative maintenance programs.

A recurring theme among satisfied clients is the company's proactive approach to protecting residents during crises, such as the pandemic. Reviewers appreciate how the team makes board members feel like part of the operation by advising on every decision and consulting before taking action. They are also recognized for maintaining a low client turnover rate compared to industry standards.

CityTowers has been awarded Best Business of 2023, 2024, and 2025 by ThreeBestRated, and was named Top Property Management Company in Canada in 2024. They are also a proud corporate member of the Association of Condominium Managers of Ontario (ACMO). The company has been ranked #1 in Google Business Reviews among management companies.

The company's headquarters is located at 5045 Orbitor Drive, Building 12, Suite 201, Mississauga, ON, L4W 4Y4, Canada. They can be reached by phone at 416-800-40010. Their business hours are Monday through Friday from 9:30 AM to 5 PM.

CityTowers sources vendors through a robust network of over 460 pre-vetted partners. They verify each vendor's insurance, certifications, and references before selection. New vendors are tested on smaller projects first to ensure performance before being entrusted with larger, more complex work.

For older buildings, CityTowers proactively manages aging infrastructure by conducting complimentary ASHRAE Level II Energy Audits. This process helps identify opportunities for significant utility savings and provides a clear return on investment for equipment upgrades. They also recommend bringing in qualified engineers from the start for all significant capital projects.

CityTowers has 18 years of experience in the industry as of 2025. The company is independently owned and Canadian, led by President and CEO George Shalamay. They have built their reputation on listening closely to client requirements and acting quickly to address challenges.

The company's mission centers on providing outstanding and customized condominium management services tailored to each community's unique needs. They mold their staffing solutions to fit specific situations and actively engage in the success of every community they serve. Their core value is building meaningful relationships with clients and staff.

CityTowers provides additional management services such as acting as an impartial chairman for Annual General Meetings and offering performance audit assistance. They also support self-administrations with accounting and support services. These offerings help condominium boards navigate complex legal and operational requirements.

The company's newsletter updates are regularly published, with the latest editions released in May 2025, July 2025, December 2025, May 2026, and September 2026. These newsletters provide insights and updates relevant to the condominium industry and their clients.

CityTowers emphasizes a multi-faceted approach to cost-effectiveness, including rigorous tendering processes often overseen by independent experts like engineers. They ensure payments are only processed after an engineer's formal sign-off for significant projects to guarantee the highest standards of work completion.

The company's team includes Natalie Palyga, B.Sc, CCM, CMRAO, who serves as the COO and Executive Director. With over 13 years in hospitality accounting and expertise since 2007, she oversees all corporate finances, taxes, benefits, and compensation to ensure optimal financial governance.

CityTowers celebrates its culture through events like an annual BBQ party, which marked their 18th anniversary in 2025. These events highlight the team's dedication to fostering a positive, collaborative, and supportive workplace culture over nearly two decades.