City Chevrolet

4.6 · 2158 reviews
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Spencer
Reviews 1
2020-12-28 09:12

Saleswoman was amazing, however when I asked the ...

Saleswoman was amazing, however when I asked the finance manager specifically, in plain English, "will you do any hard pulls on my credit" he lied to my face and said no (I knew it would do at least one). The next day there were 5 inquiries.

Called me SIX TIMES in an hour while I'm at work. Ver...

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Bettie Lea Knight
Reviews 1
2020-12-28 08:21

My son was wanting to trade in his car and was int...

My son was wanting to trade in his car and was interested in a truck. We had looked everywhere from Virginia throughout North Carolina. From the moment we met STEPHEN PECHA we can't say enough great things about him, Rick Hendrick City Chevrolet and Jon Puente. We were treated with great care and...

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Mike Osmera
Reviews 1
2020-12-27 20:34

Was looking for a replacement to a totalled 2008 S...

Was looking for a replacement to a totalled 2008 Saturn Vue. Wanted great mileage. A friend highly recommended the Cruze which gets 38 mpg. After going to my local dealer and not quite getting the purchase deal that I wanted, I called City and Sid told me that he'd beat my local dealers price by...

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Mark Peters
Reviews 1
2020-12-27 19:22

Negotiated for a Chevy Bolt. They had one on the ...

Negotiated for a Chevy Bolt. They had one on the website as in transit. I called to ask if it would be in by Nov 30th and they said yes.

We came to terms and I put $1,000 down and stopped my negotiation with other dealers.

I was handed off to a half dozen different people apparently due to m...

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Octavia Smith
Reviews 1
2020-12-27 07:59

2 weeks ago I made a decision to get another vehic...

2 weeks ago I made a decision to get another vehicle. I am very happy with the service I received. The salesman Rafael Pena, was very professional and patient with me. He helped to make this process smooth. The Finance Manager Eric Duncan also assisted with making sure I could take advantage of the...

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Kaleigh Stovall
Reviews 1
2020-12-26 13:26

My car buying experience at Hendrick City Chevy wa...

My car buying experience at Hendrick City Chevy was the best I've ever had, hands down! I would recommend my salesman, Tyler Lynn, to anyone looking for no-BS, first class service. He and the finance manager, Anya (who was also amazing and super friendly), worked with me on getting the exact SUV I...

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Marilyn Fullwood
Reviews 1
2020-12-25 20:50

I visited Rick Hendrick Chevrolet for the first ti...

I visited Rick Hendrick Chevrolet for the first time in September 2018 at the time of Hurricane Florence. I had just arrived in the area from Columbus, OH and was introduced to Orlando Hall to be my sales
associate. I was super impressed by Orlando and can t say enough good things about him. He ...

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Rochelle Green
Reviews 1
2020-12-25 14:16

Travis is the best person on the planet. Not only...

Travis is the best person on the planet. Not only did he get me an awesome deal he was so polite and made sure I didn't feel like I was going to take up residence at Hendrick. Even though I just met him today, he made me feel as if he has know me my entire life. Travis' picture should be in the d...

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Vivianevise
Reviews 1
2020-12-25 10:46

This is my second purchase in less than 2 years. I...

This is my second purchase in less than 2 years. I am very satisfied with City Chevrolet, specially with the Mr. Ray Espino, he always does as best as he can to help the customers. Once Again, thank you City Chevrolet and Mr. Ray Espino.

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Mark Pringle
Reviews 1
2020-12-25 06:00

Just bought a corvette from them. Hunter did a gr...

Just bought a corvette from them. Hunter did a great job as salesman and worked hard to get answers to all questions and make sure I was satisfied. Jason the sales manager was straight forward and very open which I appreciated. Overall a great experience!

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Brian Rowe
Reviews 1
2020-12-25 00:55

City Chevrolet was Avery pleasant experience. We w...

City Chevrolet was Avery pleasant experience. We worked with Ian who made finding the right fit very easy. We were in and out very quickly and left feeling so relieved. Usually we dread buying a new car but city really changed our perspective, we will definitely be back in the future.

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Walker Barber
Reviews 1
2020-12-24 10:56

First time car buyer and I was educated very well ...

First time car buyer and I was educated very well from Garret Williams. He was fair and knowledgeable and I ended up buying the truck from him. I was looking for a fair price and after back and forth negotiation I felt comfortable with the purchase. I would recommend Garrett to my friends and family...

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Holly Rowell
Reviews 1
2020-12-24 06:15

My husband and I bought a 2017 Silverado. Ace and ...

My husband and I bought a 2017 Silverado. Ace and Stephen were awesome to work with and gave us a great price on our trade in. On the other hand, the finance guy we had to go through was pushy and came off rude. All in all, we are happy with the truck we purchased.

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Mr Ed
Reviews 1
2020-12-23 17:10

Buyers BEWARE picked out a vehicle that was availa...

Buyers BEWARE picked out a vehicle that was available for transfer. Completed paper work vehicle was promised next day no vehicle. Ok the day after, get a call from sales rep vehicle is not at the location it was sold but we found one that will work with your finance equation same payment nothing ch...

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Emily Thompson
Reviews 1
2020-12-22 23:10

HIGHLY recommend city chevy. I was on the lot just...

HIGHLY recommend city chevy. I was on the lot just looking around trying to figure out some different options might consider and Ian approached me within the first few minutes and showed me around tons of different options.I didn't even have to go inside to find someone Ian came right out and told m...

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Celia Johnson
Reviews 1
2020-12-22 15:42

Jason Tarlowe and Paul Diedrichs were FANTASTIC!!!...

Jason Tarlowe and Paul Diedrichs were FANTASTIC!!!! Incredibly professional, responded to inquiries via text and phone rapidly and looked to anticipate questions and provide answers. They also worked well as a team and stepped up as needed when the other ws busy elsewhere. I would five 100 stars ...

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Martha Mussellwhite
Reviews 1
2020-12-22 03:31

Garret Williams is something special. Very profess...

Garret Williams is something special. Very professional and knows his product. Kept us from buying a rental impala from Echo Park. If your in the market for a vehicle whether new or used I HIGHLY RECOMMEND YOU GO SEE HIM!!!!!!

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Sarah williams
Reviews 1
2020-12-22 00:16

City made my car buying experience amazing! I wasn...

City made my car buying experience amazing! I wasn't looking forward to buying a new car because of the hassle that usually comes with it. I worked with Ian Garrison and he was SO helpful. I have a very busy work schedule and I wasn't sure when I would be able to come pick up my new car. Ian persona...

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andrey Livarchuk
Reviews 1
2020-12-21 22:05

Came in looking for a truck and was greeted by a y...

Came in looking for a truck and was greeted by a younger sales man named Lukas P. He took me over all the options and offered a pretty good deal. Will be coming back with the intentions of leaving with a truck next time I come.

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Elijah Miller
Reviews 1
2020-12-21 17:17

City Chevrolet was such an easy process.... I ve b...

City Chevrolet was such an easy process.... I ve bought a lot of cars and it s never this hassle free. The whole dealership was very friendly and helpful. I worked with Ian who found me a great car in my budget. I didn t feel like I was being hassled or ripped off like most dealerships. Anya and the...

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Marty Toth
Reviews 1
2020-12-21 01:04

This past weekend my wife and I had a wonderful ex...

This past weekend my wife and I had a wonderful experience at City Chevrolet, The sales team of Tim Dobbins, David Foy and David Bellen went above and beyond the call of duty. They all treated us with outstanding customer service, listened to our every want and need, and fulfilled them all. could ...

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Emily R.
Reviews 1
2020-12-20 01:50

Had an appointment for an oil change at 1000. 1.7...

Had an appointment for an oil change at 1000. 1.75 hours later, my car still hasn't even gone back!! Tired of poor excuses. If they take walk-ins, they should honor those with an appointment time first! My first and last time at this dealership!

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Robert Woodruff
Reviews 1
2020-12-19 12:06

After visiting 5 other dealerships and conversing ...

After visiting 5 other dealerships and conversing with 3 more over email and phone, I was satisfied with the offer at Hendrick's City Chevrolet. But then my planned Christmas gift for the wife got caught up and I was notified that arrival would be after the 25th. Deal breaker. But Michael M. and Sco...

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Katlin Moore
Reviews 1
2020-12-19 05:18

My boyfriend and I had a great experience at Rick ...

My boyfriend and I had a great experience at Rick Hendrick s Chevrolet working with Garret Williams. He was extremely knowledgeable and made our car buying experience wonderful. He worked diligently to get us exactly what we wanted and made sure we were confident and comfortable with our purchase. I...

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Andy Eades
Reviews 1
2020-12-19 05:01

We have used the collision center many times over ...

We have used the collision center many times over the years for repairs to our company vehicles and always recieved excellent service and quality. I trust them with my company vehicles and have used them to repair my daughter's vehicle when she was involved in an accident. Thanks Bruce Nalewajk fo...

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Leron McIver
Reviews 1
2020-12-19 04:58

You'll Be Sorry!!!

You'll Be Sorry!!!
We purchased a 2011 Chevrolet Equinox with 100,804 miles on it and after only six months and 6800 miles later we had to replace the transfer case for $2600.00. They offered to help with the repair cost with a pitiful $200.00 discount.. NEVER AGAIN!!!

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Katie Cuthbertson
Reviews 1
2020-12-18 22:16

My son bought a 2018 Camaro from City Chevrolet an...

My son bought a 2018 Camaro from City Chevrolet and as the co-signer I was involved in the purchase. Orlando Hall was a great communicator and made the process very simple, making sure we understood every step along the way. 5 stars for Rick Hendrick City Chevrolet and 5 stars for Mr. Hall.

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Shy M
Reviews 1
2020-12-18 19:05

Here is an update to my review i wrote 2 wks ago:

Here is an update to my review i wrote 2 wks ago:
July 15 2015
After having a confrontation with one of the salesman bc he lost my drivers license and paperwork and then lied about it I went back up to the dealership to get the issue resolved. I was highly upset and irrate at the salesman who lied...

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Eric Lindgren
Reviews 1
2020-12-18 11:51

Fantastic people there. Just bought my second car ...

Fantastic people there. Just bought my second car from there and can t say enough about the amazing team of people they have. Paul was my salesperson and he was awesome. Incredibly helpful, great communication and follow up, and very responsive. Disclaimer - I used to work for Hendrick Automotive Gr...

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Lionel Deliz
Reviews 1
2020-12-18 05:20

Your service team is great. I have a problem with ...

Your service team is great. I have a problem with the sales tactics. Calling me to say you want to put me in a new truck and never follow through with the sale. Finance manager calls me to say he has assigned a sales person to work with me and they never called. I kept getting calls and emails from ...

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Matthew Pitre
Reviews 1
2020-12-17 05:19

This is the dealership that truly goes the extra m...

This is the dealership that truly goes the extra mile for its customers. Garret Williams is the salesperson to see at Rick Hendrick City Chevrolet. He's been a friend of mine for years, whom I've gotten to know personally, and has never let me down when I've sent coworkers, family members, and frien...

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Andrew Westley
Reviews 1
2020-12-17 02:09

UPDATE: After leaving this and the Yelp review, I ...

UPDATE: After leaving this and the Yelp review, I personally spoke with Cam Stewart, the general manager of the dealership. He was understanding of the problem and led me to believe that he would look into working with me towards the purchase of a newer used vehicle. I explained how I'm not the rich...

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Scott Lane
Reviews 1
2020-12-17 00:23

I communicated with the dealership via email about...

I communicated with the dealership via email about a particular vehicle listed on CarGurus. The dealership was very responsive to my inquiry and set me up with a sales associate. I made an appointment to see and test drive the vehicle. My wife and I drove nearly 2 hours to the dealership. I even ema...

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Lance Washington
Reviews 1
2020-12-16 13:51

Jay Hall took care of me and my wife, we purchase ...

Jay Hall took care of me and my wife, we purchase a Chrysler 200 and my wife loves her new car. I would definitely be coming back to him again this time I'll be trading my BMW and look forward to work him in the near future. Thank you Jay Hall for the best sales experience.

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T. Faye
Reviews 1
2020-12-15 07:25

I've been waiting on a part that was supposedly on...

I've been waiting on a part that was supposedly on backorder. However, I was advised that the part was located on and being shipped (overnight) on Wednesday. Today's Friday evening I never received a call letting me know if the part has came in. And I honestly just want my vehicle back. Because it s...

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Jamie Roldan
Reviews 1
2020-12-15 04:03

Wow! What an experience! My boyfriend and I were f...

Wow! What an experience! My boyfriend and I were first time car buyers. And everywhere we went we either got a crappy salesman, the inventory didn t meet to our needs or the prices were ridiculous. When we walked through the doors of City, we were greeted by Mr. K. Orlando S. Hall, what an amazing h...

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Jonathan Jones
Reviews 1
2020-12-14 19:25

I went to buy a car with my father today and Garre...

I went to buy a car with my father today and Garret helped me out and was the best. He helped us find a nice car that I makes it look like a car from the movies. I really respect the hospitality he showed us today and would come here again if needed. Thank you so much again Garret for everything.

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Demoty74
Reviews 1
2020-12-14 14:42

The customer service is super Duper horrible at He...

The customer service is super Duper horrible at Hendrick Chevrolet.

I still have a constant knocking noise in my vehicle since I purchased it 2014 that no one can seem to resolve. I had body work done on the vehicle August 2017 however the headlight was malfunctioning... my issue was just resolv...

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Don Baney
Reviews 1
2020-12-13 19:38

This is the place to go when your looking to buy o...

This is the place to go when your looking to buy or lease a new car or truck. My wife and I got a 2014 Malibu and Silverado crew cab from City Chevrolet. Their service dept and and customer service went above and beyond my expections. David Foy, Andy Davis, Sidney Camp and Andy Snider are the pe...

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Joseph Bennett
Reviews 1
2020-12-13 19:03

Do not buy a Silverado truck and for the love of g...

Do not buy a Silverado truck and for the love of god do not get it here.

I got a new work truck from this dealer it is a 19ft 2500hd workforce edition and is sold as a work truck. Well my office did not realize the new models did not come with ANY storage other than glovebox. When I say any I m...

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princess a
Reviews 1
2020-12-13 15:29

I wasn't satisfied. I went there for a new driver ...

I wasn't satisfied. I went there for a new driver side mirror and wheelcover.however they were able to out the mirror on but not paint it and when I spoke with someone over the phone I gave my Vin number and was told they had the wheel cover for my car in stock for $67 when I got there after they pu...

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Suzanne Dilauro
Reviews 1
2020-12-12 04:40

We bought a Chevy Traverse redline from Paul and A...

We bought a Chevy Traverse redline from Paul and Andy. They were amazing. Easy to talk to, no BS. I told Andy on the phone what I wanted and to get me the best price. We pulled up the car was there but they found the tiniest of dings and wouldn t show us that car. We would of never known. That s how...

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Brock Mitchell
Reviews 1
2020-12-12 02:19

I was fortunate enough to work with Stephen Pecha ...

I was fortunate enough to work with Stephen Pecha on the pre-owned side of the house and purchase a "used" 2019 2500HD High Country with 3500 miles, when I went in looking for a similar truck I saw online with 35,000 miles. Needless to say once Stephen discussed my needs with me, he didn't have to ...

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tyquajua wiggins
Reviews 1
2020-12-11 22:46

I had wonderful experience. I was greeted by the m...

I had wonderful experience. I was greeted by the manager which lead me to an awesome sales man named Jesse. I drove away in a well fit and cost efficient vehicle. I will definitely buy again and recommend business here. Thank you again Jesse and the Hendricks team.

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khuram bashir
Reviews 1
2020-12-11 17:52

We have been shopping for vehicles from past few w...

We have been shopping for vehicles from past few weeks and recently stopped here and had the pleasure of meeting Garret Williams, who helped us through out and got us a great deal on our vehicle. He answered our questions worked hard to get us what WE wanted and saved us money. Garret, Thank You...

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