Ciocca Honda

4.3 · 537 reviews
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Jeffrey Graham
Reviews 1
2020-12-25 23:11

Great to work with Ciocca in leasing a 2014 Honda ...

Great to work with Ciocca in leasing a 2014 Honda Civic. The price was right and Jesse Dinkel did a great job in presenting the car and making us feel welcome. He assured us that a deal would get done and it did with no high pressure sales talk.

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dorothy forrest
Reviews 1
2020-12-25 05:05

I needed repairs due to a truck hitch hitting my c...

I needed repairs due to a truck hitch hitting my car on the highway. They had great customer service and kept me informed the whole time they had my car which wasn t long. Even cleaned up my car making it look sharp! I highly recommend!!!!

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C G Parker
Reviews 1
2020-12-23 10:32

Cannot trust the service department to be honest w...

Cannot trust the service department to be honest when diagnosing an unknown problem. Wanted $1000 for work that I was able to have done elsewhere for $400. The price for a replacement remote key was a bit outrageous although not as bad as a dealership in Memphis. By the way, Faulkner gives Costco...

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cc rod
Reviews 1
2020-12-16 02:54

Scam Artists.

Scam Artists.
Trained to a T.
Went to buy a car with a pretty good above average credit score and they did a credit check. I brought my car to trade in and they were trying to offer me a measly 1,500.. then kept on upping the price even reaching over 2,000 when they said that was the best they cou...

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Jalen Phillips
Reviews 1
2020-12-14 13:25

I wasn t going to write a review, mainly because I...

I wasn t going to write a review, mainly because I was asked NOT to as part of the final negotiation agreement, but I would not be OK with anyone else going through the experience I had.
Feb 28, 2019 started off great. I planned on looking at used vehicles in Reading, but after a phone call from Ci...

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Andy DeBrunner
Reviews 1
2020-12-11 09:20

Bought a used Honda Odyssey here a few days ago. G...

Bought a used Honda Odyssey here a few days ago. Got it off the lot and noticed the ac was making a weird noise. I didn't have a warranty so at this point the problem was technically mine to deal with. I called Ciocca and they replaced the blower motor at no charge. Great experience with them so far...

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LAUREN WHITMAN
Reviews 1
2020-12-10 13:45

My fiance and I worked with Jesse McKEE. He was gr...

My fiance and I worked with Jesse McKEE. He was great, did everything he could to get us exactly what we wanted at a great deal. He made our shopping experience enjoyable, lots of joking and laughing throughout the whole process. His main concern was that we left there happy with our purchase. We ar...

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Brian Patrick
Reviews 1
2020-12-10 03:09

The battery light came on in my Odyssey and I call...

The battery light came on in my Odyssey and I called to see if I could get it in to be checked that day & was told it would be no problem. On my way from work I noticed I was having other problems and was loosing various electrical items. Unfortunately I didn't make it to the dealership, my van died...

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Kristy Shinn
Reviews 1
2020-12-06 21:59

Called Ciocca for warranty service for my 2016 Pil...

Called Ciocca for warranty service for my 2016 Pilot. The car shifts abruptly, and the air conditioning for the passenger is not nearly as cold as for the driver. We asked for a loaner car during service, which they said they couldn't confirm. I would have to call and see if one was available, and i...

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Beau Hitt
Reviews 1
2020-12-04 15:56

I had a great experience with Ciocca Honda. We wor...

I had a great experience with Ciocca Honda. We worked with Howard to trade in my 2007 Xterra, and leave with a shiny new (to me) 2012 Honda Accord.
2 days later, and I'm still happy with the experience. Howard was entertaining, and made the 4 hours enjoyable.

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Yomaira Coca Leyba
Reviews 1
2020-12-04 13:16

This place was amazing . Especially working with ...

This place was amazing . Especially working with Ethan Shaw I ve never had such a pleasant and smooth experience in buying a vehicle like I did here. I definitely recommend this place and if you want an even better experience ask for Ethan he is AMAZING!!!

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Michele Phillips
Reviews 1
2020-12-03 03:41

Continued review from above..........................

Continued review from above...................................................

Even crazier on my part, I ended up buying the car. It was a basic car, stock model, no bells and whistles, kinda what I was looking for. If it wasn t for Jessie hanging in there with us trying to do his best in what t...

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Josephine Figueroa
Reviews 1
2020-12-02 14:47

Joe Barone was the most respectful no pressure sal...

Joe Barone was the most respectful no pressure sales person I ever met..I purchased my Hrv in July from him..Today my son purchased a vehicle from him as well..Joe Barone and all the staff at Ciocca Honda are the best...I would recommend Ciocca to anyone looking for a great car buying experience...

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Mike Thomas
Reviews 1
2020-12-02 08:03

Good experience buying a vechile. Everyone I worke...

Good experience buying a vechile. Everyone I worked with was understanding and patient through the process. Highly recommend Jesse McKee for your next vechile purchase***update had to take 2 stars away not from the purchase but from the service. Got rear ended 2 weeks after purchase and took to Cioc...

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Brooke Georgetti
Reviews 1
2020-12-02 00:04

I had some maintenance that had to be done to my 2...

I had some maintenance that had to be done to my 2017 Honda CR-V. I was coming in for an oil change, tire rotation, and my rear differential fluid needed to be changed. While I was there, service employee offered 2 other services that were due in regards to my mileage I had. I added getting a couple...

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Leslie Fry
Reviews 1
2020-11-27 06:06

I want to send a Thank YOU, beyond what I can say ...

I want to send a Thank YOU, beyond what I can say enough about, to Tyler Lewis, Nader Bushra, Bryan Rodas, and Brooks Collins!!!!! You All made my experience at Ciocca Honda Amazing and Smooth and Simple!!! Tyler is the Best Salesman! He went above and beyond to make my experience easy and to also m...

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Luis Martinez
Reviews 1
2020-11-26 18:20

I recently bought a newer used car from Ciocca Hon...

I recently bought a newer used car from Ciocca Honda and I ve never been happier. Jason Hlaverty. walked me through every step of the buying process. From the test drive, to appraisal, then to financing options and more. Usually I get weirded out when a salesman approaches me, especially when they ...

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Ricki Porter
Reviews 1
2020-11-25 19:43

Absolutely the best!!!

Absolutely the best!!!
Not only did we buy a great car, it comes with the best sales person (ask for Howard for the very best)

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Herb Lapp
Reviews 1
2020-11-24 21:22

My wife needed a new used car and my USAA car buyi...

My wife needed a new used car and my USAA car buying service recommended Ciocca Honda of Hbg. We found exactly what we needed working with Amy Troupman. She was the vy best car sales person l ever worked with. She and the team from internet sales to finance were top drawer. No pressure, an oddit...

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olivia macedo
Reviews 1
2020-11-23 05:54

I had an amazing experience here at Ciocca. I was ...

I had an amazing experience here at Ciocca. I was in a situation where I didn t have many options trading in my car but April Hoehne was a great help in finding me a car that met my wants from look, money down, and monthly payments. Overall a great experience and would 10/10 recommend this place to ...

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Chris Chambers
Reviews 1
2020-11-21 22:46

I wanted to write and express my gratitude for the...

I wanted to write and express my gratitude for the outstanding customer service provided to me by all members of the Ciocca Honda staff. From the moment I called the dealership every member of the team was extremely friendly and helpful, especially Matt Cole and Alex Weisberger.
Alex patiently assi...

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Jud Davis
Reviews 1
2020-11-20 22:21

Absolutely horrible place. Advertise a great deal ...

Absolutely horrible place. Advertise a great deal online for a used Honda CRV. Called to make sure they still had it on the lot which they said they did. I made an appointment and asked if they sell the car before I get there to please call me as I did not want to drive a half an hour to see somethi...

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Casey Overly
Reviews 1
2020-11-20 01:32

Definitely recommend Ciocca Honda to purchase a ve...

Definitely recommend Ciocca Honda to purchase a vehicle. April was awesome and super helpful! She answered all my questions and was able to help me leave with a new CRV If I m ever in the market for a new vehicle, I would definitely be a repeat customer. Great experience!

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Mary Freeman
Reviews 1
2020-11-19 20:00

Dream experience! We knew what used car we wanted...

Dream experience! We knew what used car we wanted. Called ahead to make sure it was ready to drive off the lot. Got there and met Chad. He was very friendly. Test drive was good. Car was over Blue book and they came down a bit. We had to wait for my daughter to arrive to sign papers and they ...

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Dana Stubblebine
Reviews 1
2020-11-19 07:08

Literally just left your dealership and absolutely...

Literally just left your dealership and absolutely no one came out to assist us! We even walked into the building and no one was around. Went back out and walked around some more, saw an employee watching us but didn't bother to get off his behind and come help us so we left. Apparently you don't re...

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BOOST
Reviews 1
2020-11-14 23:30

We recently purchased a 2013 Honda CR-V EX L. Our...

We recently purchased a 2013 Honda CR-V EX L. Our sales person was
Hamza. He was enthusiastic, respectful and kind. He addressed every issue or question we had. It is a lovely vehicle. We will certainly seek out
Hamza if we every need to purchase another vehicle.

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orange17059
Reviews 1
2020-11-14 21:04

I'm on my 3rd lease through Ciocca and they have a...

I'm on my 3rd lease through Ciocca and they have always been awesome helping me meet my price point. Leasing with them has so many great perks! I've always had excellent customer service with sales, service and even their collision center. See Matt Buller for an outstanding experience.

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Tyler Dube
Reviews 1
2020-11-14 04:17

After losing my only key to my car on the first ri...

After losing my only key to my car on the first ride of the day at Hershey Park, I thought my entire vacation was going to be ruined--but Ciocca Honda came to the rescue. They were able to squeeze me that day and had a new key for me in under an hour. Thanks to the staff at Ciocca I was back at Hers...

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Sonya Randall
Reviews 1
2020-11-13 19:48

brought my 2017 Honda Civic into collision for rep...

brought my 2017 Honda Civic into collision for repair. My car was completed within a week and the collision center did any necessary communicating with my insurance prior to pick up. When my car was complete they called me, and I was out of there within 5 minutes. It was easy, fast arrangements.

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Annette Guss
Reviews 1
2020-11-12 00:54

I purchased my Honda Accord here at Ciocca Honda. ...

I purchased my Honda Accord here at Ciocca Honda. They are a full-service dealership and provide excellent service on the vehicles. The dealership is consistently sending coupons for regular services and are happy to apply them to your final bill. the waiting area at ciocca Honda is comfortable and ...

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Will&Kae life
Reviews 1
2020-11-10 20:52

Absolutely amazing experience every time we come h...

Absolutely amazing experience every time we come here!!! (This is our fourth visit for leasing their beautiful reliable Hondas) Jeff Romero was an amazing help to us!!! He was extremely knowledgeable and friendly throughout the entire experience. He went above and beyond to work out our numbers and ...

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Josh Motter
Reviews 1
2020-11-08 15:31

I went to Ciocca knowing which vehicle I wanted to...

I went to Ciocca knowing which vehicle I wanted to purchase. I was greated at the door by Dan and he was extremely friendly from the start. He noticed I was wearing a Hershey Bears hoodie and made some small talk about a fishing trip he had with a former bears player. I immediately felt comfortab...

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James Wix
Reviews 1
2020-11-06 20:22

Well organized, professional, young & healthy sale...

Well organized, professional, young & healthy sales team with good energy. The process took a little longer than I wanted it to but I am willing to wait & have patience for what I want. My sales associate was Tanner Rebman. It was refreshing to work with a young person who has good communication ski...

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Lex Hartman
Reviews 1
2020-11-05 13:32

I have a really hard time giving this a one star, ...

I have a really hard time giving this a one star, unfortunately there were no other options. We test drove a used 2016 Honda Civic EX-L last week and noticed that the display had an apparent issue as it was constantly flashing. We made our salesman aware of the situation and we were told that if w...

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Lisa Stramitis
Reviews 1
2020-11-05 06:06

I am no longer afraid to make a car purchase since...

I am no longer afraid to make a car purchase since going to Ciocca Honda. This was my first Honda purchase ever. Amy did an excellent job in setting me up in a car specifically designed for my current need. With no pressure to purchase, she simply highlighted all the benefits of driving a Honda....

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Alex C
Reviews 1
2020-11-04 05:49

Ultra comforting and relaxing, that is until it is...

Ultra comforting and relaxing, that is until it is time to talk numbers. I have bought a fair share of cars over the past decade and I have never had a dealership flip so hard from super welcoming to hardcore pressuring so fast. Sad, considering I loved the car and was ready to buy. Will think real ...

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Craig True
Reviews 1
2020-11-03 07:11

I would like to thank the entire Ciocca staff who ...

I would like to thank the entire Ciocca staff who worked our deal last night. Service and kindness was very well received. Thank you to The Jeff s (more then one), the Brian s (more then one), Brooks, and especially Alexander for a very enjoyable experience. I am sure there were others I m forgettin...

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John Dolan
Reviews 1
2020-11-03 01:56

Excellent Experience!

Excellent Experience!

This is my second visit to Ciocca and my second car now from here. I have dealt with Mark on both occasions and he has been wonderful. Mark is very easy to deal with. He was very knowledgeable and courteous. I went to see Mark with specific numbers in mind and he made it hap...

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Bob Zeigler
Reviews 1
2020-11-01 07:53

The service manger should be proud of his staff an...

The service manger should be proud of his staff and especially my service advisor Kyrie who always keeps me advised of only the necessary repairs needed. I have to share with you that on June 13th my 2007 Ridgeline turned over 200,000 miles and I feel that s due to the regular service and maintena...

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Matthew Wise
Reviews 1
2020-10-26 22:51

I purchased a used car from Ciocca Honda. The ser...

I purchased a used car from Ciocca Honda. The service was excellent. The sales representative made sure all of my questions were answered and always said if there is anything he could do to let him know. You could tell that they genuinely care about their customers.

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Jeff Zimmerman
Reviews 1
2020-10-25 18:12

I own a 2002, Honda CRV, stopped over due to the c...

I own a 2002, Honda CRV, stopped over due to the check engine light came on. Just wanted to know what the problem was and the cost to repair it.
They said it would cost over $100.00 to figure out the problem.
They said it was a throttle body sensor & that part isn t available, it comes with the th...

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EBaliira Baliira
Reviews 1
2020-10-23 18:14

Words are not enough when it comes to the great se...

Words are not enough when it comes to the great service I recieve over at Ciocca Honda of Harrisburg. They've taken great care of my previous car which was traded in for a newer, more efficient one. The very knowledgeable employees, services, and cars they offered-and let me borrow were all great! D...

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John Bell
Reviews 1
2020-10-20 14:59

Awesome to do business with. I have been a Honda p...

Awesome to do business with. I have been a Honda person for years and dealt with another dealership in the past.. Ciocca explained everything from beginning to end. I never felt rushed or pressured! I will definitely buy from them again. I worked with Joe Barone, had a great experience! Thanks Joe ...

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Scott Hamilton
Reviews 1
2020-10-19 08:58

Got a referral from TrueCar via my credit union. Y...

Got a referral from TrueCar via my credit union. You all had the best price by far for a 2017 Honda CR-V EX-L. I met with Tyler Lewis and even though you are not the closest dealership and other said they would match your price, I was convinced I wanted to buy from you all because of Tyler's service...

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Glenn E
Reviews 1
2020-10-19 06:47

We dealt with Ethan and already had an idea of wha...

We dealt with Ethan and already had an idea of what we wanted after looking at a vehicle online. Ethan immediately found the vehicle and brought it over for our inspection. He allowed us to put it up on the lift so we could inspect underneath and work to get the price to within our budget. Ethan was...

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Sandy Sherwood
Reviews 1
2020-10-18 03:16

Ethan Shaw was a very knowledgeable and personable...

Ethan Shaw was a very knowledgeable and personable sales person. He took the time to work with me and show me all the bells and whistles on my new Honda Civic. It was a pleasure to do business with him and Ciocca Honda of Harrisburg.

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