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Average ratingGreat
4.2/ 5

Based on 508 reviews

562%
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39%
27%
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What reviewers say about Chili

Generated with AI from 508 reviews on Trustburn · updated 3 days ago

Customers generally describe the food and service positively, with some noting friendly and patient staff, while others have criticized portion sizes, high prices, and food quality issues like oily fries and undercooked chicken.
What does Chili do?

Chili is a restaurant that serves food and provides service to customers.

Are there any complaints about Chili?

The critical reviewers wrote that they experienced issues such as poor service from the general manager, overcooked food, hard rice, slow appetizer delivery, and missing items.

What do people say about Chili outside Trustburn?

People outside Trustburn mention ordering from Fresh Chili Co with good luck, though no local recommendations were provided in the discussion.

AI-generated from reviews on this page. Verify anything important with the company directly.

Robert Cutler
Reviews 1

It was my first time there believe it or not I just never got around to going to Chilly's I guess I went to Applebee's once and I did not like it this one time that my wife took me I have to admit I really liked it from the service to the food I had the baby back ribs full rack and it was awesome good tasting food I'm very very happy that I went today to experience a nice dinner there at Chili's God bless you and our waiter Mister Billy very nice waiter thank you

Joy Hume
Reviews 1

The waitstaff is wonderful, friendly and helpful with menu choices, however my party did note that the meat seemed quite short on the fajitas, my soup choice was the baked potato, almost no potato, so sad. I was quite disappointed. While my other friends chicken plate seemed just ok but lacking as well. Seems the portions were cut here too. What is going on Chili's?? Need to step up your game in the kitchen.

Gr00t. TV
Reviews 1

I've worked for two different chilis in two different states here the workers are phenomenal most management was phenomenal just daniel the kitchen manager never checked on his employees and god forbid you tell him you aren't not feeling good during the covid19 pandemic he will treat you like trash and he was my only problem at this location I asked for hour got them and was working many positions for them to fire me I did even talk to the GM Austin he never got back with me about the situation. I don't really suggest working here

Elvia Stevens
Reviews 1

We arrived and got greated with a huge smile which is a great beginning, Then Jason our waiter greats us, we gave our order right away he was attentive no more than 5 minutes we got our order in the right time and always with a great smile. Edd Mares came and talked to us he has a great TEAM thats is the key word for a great restaurant. We live in El paso but gladly will come to Las cruces for the service.

Barbara Macias
Reviews 1

The food was overcooked on my plate the rice was hard I couldnt eat it the chicken was way overcooked too...I ordered the wrong plate I guess...also appetizer took way too long and the salsa was hott and it didnt state that on menu my niece couldnt eat it...I didnt enjoy my meal at all..I was very disappointed

Morgan Boone
Reviews 1

Great Chili's location!! We sit at the bar every time with our favorite bar tenders. Drinks are great, food is even better. The menu changes with different seasons so there is typically something new to try. The staff are great and keep themselves knowledgeable. Come here for a relaxing time every time.

Michael Narup
Reviews 1

Came here on a weekday night and put in my order about 45 minutes before my girlfriend and I left, we ordered an appetizer as well and did not receive it within 15 minutes of putting in the order while the people behind us ordered 30 minutes after us and got their order 10 minutes before we left. Just ended up going to Sonic because my girlfriend was starving. Never coming back here again.

Ernestine Gorman
Reviews 1

Service
Was not up to par, needed refills on drinks without asking. Prices are too high for all menu items. Sorry we will probably not be back any time soon.

Sylvia Avalos
Reviews 1

We go to the one on Telshor and each time sit at the bar. The bartender there is always so helpful and knowledgeable in guiding us to a great drink selection, not to mention, patient! We normally enjoy the BBQ combo with brisket, chicken and either sausage or ribs. The sauce was left out on the brisket, otherwise this would be a 5* experience.

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About Chili

Address
1160 El Paseo Rd Ste D7a
Categories
Retail