Went here for my first MRI and I will never be back. No healthcare facility should treat you with such disregard, as to leave you in tears during a procedure. No sympathy for pain, no compassion. I would rather drive across the country to have a test done, than to ever go back to this facility. The...
I had a great experience I am claustrophobic and I had to use the open MRI. Glad I chose this place, i really needed it and tried three times prior in a regular mri. The ladies in the back were patient to my fear and gave me clear instructions. I didn't feel alone and they allowed my husband to acco...
The staff is SUPER friendly here and take the time no matter how long it is to make sure their patients and family are TOTALLY comfortable... they take the time to listen to ALL your Concerns ..... my daughter and I are VERY satisfied with the service and care we received at Carolina Imaging
I advise anyone to ignore anything written by Marry Hogins, or whomever this person is in real life. They have written 70 reviews and all of them portray everywhere they have ever been as horrific and discriminatory. To me, this person has some issues welll outside of their dealings with every busin...
Had an open MRI since the pain and anxiety went thru the roof the first time. I mean what a different group of medical professionals. They were compassionate, kind, and very patient with me since I had some issues the firs time. The procedure went like a charm. Don t remember names but those two hea...
The staff was professional and friendly. They treated me with respect and kindness. If a scan is needed in the future I will ask for it too be done at Carolina Imaging.
I just saw the most respectable things by one of your ladies! I am waiting for my wife and saw an elderly man that was finished with his appointment and was using a cane and moving very slow. That lady employee helped him out of the building and made sure he was safely in his car before she went bac...
Great experience today with my MRI. From check-in to out the door it was truly first rate with top notch professionals. My scan took over an hour and I was really ready to tap out being in so long. Barbara was amazing and and helped me make it through to completion. Please give her my sincere thanks...
I give 4 stars for the techs and Kathy in medical records. They are awesome. Everyone else I have encountered at the reception area, is rude and short. They don't give you the information that you need and one of the ladies was eating at the front desk with a greasy napkin in front of her. It's not ...
Never NOTHING but red carpet service. Always even when worried about testing. If ANYTHING EVER comes up i am glad this place iscthe beginning of the journey. THAT PINK IS FABULOUS
****Edit**** I have changed my review to 5 stars after speaking with the office manager at Carolina Imaging. It would appear that the confusion is coming from my actual doctor's office as I see a PA in that office and the actual doctor in that office DID receive my mammogram but there was a lack o...
One of the most caring and compassionate medical facilities I've ever been to. From the front desk staff to the specialized nurses and technicians I have had nothing but positive experiences at Carolina Imaging, even while there for something very unpleasant. The care and kindness of the staff make ...
I signed in for my 11:00 appointment at 10:40. The lady at the desk registered a patient before me that came in after me. I got registered for my appointment at 11:20 it is now 11:33 and I am still waiting to get my mammogram
These people get ONE star for constantly being a direct pain right in the ass! They call your house constantly talking about money that they need from you, even AFTER you have told their incompetent asses that you ARE AWARE of it, and will take care of it at time of appointment!!!! Seems to me that...
I had a good visit. However, on two occasions I had to request records. Once, doctor's office lost and once to a different office that is less inclined to misplace records. Not only were these requests answered, but they were both answered the next day before 0900. Both requests were made after hour...
I have had several test completed at Carolina Imaging and each time, the staff was truly amazing. The ladies were very patient with me and knew exactly what I needed to hear, to keep me calm. I'll admit that I'm a chicken. I've had a wonderful experience on each visit and I'm so thankful for compass...
I rarely write reviews but I had to share my wonderful experience with Carolina Imaging. I ve been seen at many different imaging centers and have to say today was the best experience I ve ever had. All the lady s at the front desk were amazing, wait time was very short and they had a clean, friendl...
Staff was professional and courteous. Waiting room was clean, but not large enough for everyone. Wait time was reasonable. No ultrasound printouts, which is disappointing if you are pregnant. Bring your phone if you would like to have any photos to share with your family and friends.
This place is great, everyone is so friendly and compassionate and they go above and beyond to help the patient. Thank you for all you guys do to make it easier for us.
Doctors and staff ill prepared and incompetent. I would never recommend this facility. Please do yourself a favor and get your imaging done at cape fear or drive to Chapel hill.
Edit: originally a one star because of my experience, but bumping up the score because of how helpful the administrator...
My wife received a call with a voice message from the office simply stating that "scans were ordered." Not having any idea what type of "scans" had been ordered, my wife called this morning to clarify. Unfortunately, she received a less than courteous staff member (Debbie), who clearly did not appea...
Just returned from my scheduled visit and although I was not on time the lady at the reception desk was understanding when I told her just I could not locate the building when I first arrived in the area.. She helped me complete my required paperwork that got me back on tract to meet my scheduled p...
The staff at Carolina imaging from the front desk to the folks in the back, have ALWAYS treated me with so much care, compassion and kindness and today was no different. I'm currently going through alot of scary health problems and they not only take time to comfort and make sure I'm ok, but they tr...
I had the most fantastic customer service experience when speaking with Angie in Insurance/Billing. Angie was kind, thoughtful, and most helpful. Grateful for the help she provided--she definitely went over and above the call of duty. Thank you, Angie!