Store is drive-through only. No dine-in and no online orders. Service was fast, friendly, and accurate. Food was great, as expected.
Hoping this is just a temporary staffing issue.
Picture was taken at 8:03 pm on July 17th 2021 was told they closed at 8. Sounds like lazy workers to me. Maybe the franchise owner should know this
First captain D's that wouldn't allow me to have my fish country/southern style instead of battered. Out of baked potatoes, out if southern style fish, out of tartar sauce...I think if you're out of items you should say that in your introduction. That's more valuable to me than a Hello
Such a friendly visit. Great customer service, she took her time and listened to me and got my order right. Food was nice and hot!
Worst Captain D's ever! I waited in a long line at the drive through for a single order and asked for fried fish sandwich with tarter and cheese. I also asked for an ice water at checkout. The kid gave me a look like I was imposing on him (he's standing right in front of the ice and drink dispenser) but gives me an ice water with no straw. Then hands my meal out the window. So I park and check my meal. No fork, no napkins, no tarter sauce for my fish, no straw for the drink. The bun wasn't toasted, it was refrigerator cold. The A-holes who own these franchises still haven't opened their lobbies, so I can't walk in for condiments. I have to get back in a line behind 6 cars, and wait again while my fish gets cold. When I get to the window, I explained that I didn't get anything but the food, the same snotty kid argues with me "I gave you 4 tarter sauces!". So I ponder why anyone with four of these would sit in line to scam him out of another one -for a single fish sandwich... Then I insist that I didn't get any. So he huffs and grabs napkins, a tartar, and a fork and says "Here! Have a nice day!" in a sarcastic tone... Still no straw, but I decided to just drink out of the cup. At last I got to park and eat a cold fish sandwich in my car, and didn't even have to eat side dishes with my fingers. I decided never to visit the Donelson store again. In fact it will be a long time before we go to any Captain D's. We usually eat at one of the Nashville locations at least once a week, but there's better places to eat in Nashville.
Food was perfect and the lady at the window was super nice.
Soooo good! The bread I received in place of hush puppies, omggggg anddddd tried the funnel cake sticks customer service was even great
It was good food The drive-in is the only thing that's open there short ataff
Good hospitality and well taken care of in the Drive-Thru she made sure I had everything I needed before I left and didn't even have to ask that means a lot she knew her job
I don t know about the food, but the greeting by Tony made me feel like I was at home. He is the best!
News
No news yet. This is where the business shares its own updates and press.
Photos
Widgets
Get the widget for your site →About Captain d's
Captain D's brings seafood and fish from the best sources, hand dipped in our signature batter and breadings, served fresh with our delicious sides.
Captain D's: The Ultimate Destination for Seafood Lovers
If you are a seafood lover, then Captain D's is the ultimate destination for you. With over 50 years of experience in serving the best seafood and fish, Captain D's has become a household name in America. The company brings seafood and fish from the best sources, hand dipped in their signature batter and breadings, served fresh with their delicious sides.
Captain D's was founded in 1969 by Ray Danner Sr. as Mr. D's Seafood and Hamburgers in Donelson, Tennessee. In 1974, the company changed its name to Captain D's Seafood to reflect its focus on seafood offerings. Today, Captain D's has over 500 restaurants across America and is known for its high-quality food at affordable prices.
One of the things that sets Captain D's apart from other fast-food chains is their commitment to using only the freshest ingredients available. They source their fish from sustainable fisheries that follow responsible fishing practices to ensure that they are not harming marine life or depleting natural resources.
At Captain D's, you can enjoy a wide variety of seafood dishes such as fish fillets (including catfish), shrimp (grilled or fried), crab cakes, clam strips, oysters (seasonal), and more! All of these dishes are served with your choice of sides such as fries, coleslaw, green beans or okra.
In addition to their regular menu items, Captain D’s also offers seasonal specials throughout the year like Lobster Rolls during summer months or Fish Tacos during Lent season which keeps customers coming back for more!
Another thing that makes Captain D’s stand out is their commitment to customer service. They strive to provide excellent service every time you visit one of their restaurants so that you leave satisfied with your meal.
If you're looking for a quick bite on-the-go or want a sit-down meal with family and friends - there’s something for everyone at Captain d’s! Their menu offers options ranging from classic favorites like Fish & Chips all the way up through premium entrees like Grilled Salmon topped with Mango Salsa!
Overall if you’re looking for quality food at an affordable price point then look no further than Captian d’s! With over five decades worth of experience under our belt we know how important it is not only serve great tasting meals but also provide exceptional customer service too – come see us today!
- Website
- captainds.com
- Address
- 624 grassmere park drive
- Categories
- Restaurants