Capital Tickets is an amazing ticketing company. Their website is easy to navigate, and their ticket prices are very reasonable. I have purchased multiple tickets through them, and every time, the process has been smooth. The tickets always arrive on time, and their customer service is exceptional. I highly recommend Capital Tickets for all your ticketing needs.
Questions about Capital Tickets
What is Capital Tickets?
Capital Tickets is an online ticket sales company based in Kanata, Ontario, Canada, operating out of 1000 Palladium Dr. They specialize in providing tickets for events at the Canadian Tire Centre, Centrepointe Theatre, Shenkman Arts Centre, and TD Place in Ottawa. The business serves sports and entertainment fans looking for reliable access to these specific venues.
How does the website experience work for customers?
The company's website, capitaltickets.ca, is described by multiple reviewers as easy to navigate, user-friendly, and intuitive. Users appreciate that it allows them to find the perfect seats for various events quickly. The platform is designed to make the purchasing process straightforward for concert and event-goers.
What do reviewers say about the pricing?
Reviewers consistently praise Capital Tickets for having reasonable and competitive ticket prices. Some users noted that the prices were very affordable compared to other options they had considered. The company aims to offer fair pricing for the wide range of events they list.
How reliable is the ticket delivery process?
Customers frequently mention that tickets purchased through Capital Tickets always arrive on time. This reliability is a key factor in why many users recommend the service for their future event needs. Punctual delivery ensures that attendees can enjoy their shows without last-minute stress.
What is the quality of customer support?
The customer service team at Capital Tickets is highlighted as exceptional, responsive, and helpful by numerous reviewers. Some users reported that the support staff was polite, efficient, and quick to answer questions when issues arose. This level of service is a major reason for the company's high Trustburn rating.
What is the current Trustburn rating and review breakdown?
Capital Tickets has received a Trustburn rating of 4 out of 5 stars from 12 reviews. The feedback is overwhelmingly positive, with most users awarding 5 stars for their overall satisfaction. The rating split shows a strong majority of 5-star ratings, with only a few lower scores reflecting minor issues.
How can a new customer book tickets?
To get started, customers can visit the website at capitaltickets.ca to browse available events. The process involves selecting an event, choosing seats, and completing the purchase online. Once paid, the tickets are delivered promptly to ensure the customer can attend the event.
Are there any common complaints or areas for improvement?
A few reviewers noted that while the website and prices were excellent, one user felt the customer service was lacking during a specific basketball game purchase. This single instance of negative feedback contrasts with the otherwise highly positive sentiment from other users. It highlights that even top-rated services can have isolated moments of friction.
Where is the business physically located?
The business is located in Kanata, Ontario, which is part of the greater Ottawa area. This location places them centrally to serve the major entertainment hubs in the city. Their physical presence at 1000 Palladium Dr supports their local focus on Ottawa events.
How recent are the reviews and how many are there?
The Trustburn listing includes 12 reviews, with the most recent dated December 2, 2023. The feedback spans from early January 2023 to late December 2023, showing a steady stream of user experiences over the year. The recency of the reviews confirms that the company is actively serving customers in the current year.
How can I contact Capital Tickets?
You can reach Capital Tickets by phone at 6135993267.
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I recently purchased tickets from a ticketing company for an upcoming concert, and I have to say, I was not impressed. The customer service was terrible, and the tickets were overpriced. I then decided to try Capital Tickets for the next event, and I am glad I did. Their prices were reasonable, the process was smooth, and the tickets arrived promptly. I highly recommend Capital Tickets for all your ticketing needs.
Capital Tickets is a reliable and efficient ticketing company. Their website is user-friendly and easy to navigate. I have been using their services for the past year and have never encountered any issues. The tickets always arrive on time, and their customer service team is very helpful. I highly recommend Capital Tickets to anyone in need of concert or event tickets.
๐ Capital Tickets is simply the best! ๐ Their website is user-friendly, and they offer a wide range of events to choose from. The ticket prices are competitive, and the tickets always arrive on time. The customer service team is responsive and helpful. I have had nothing but positive experiences with Capital Tickets, and I highly recommend them to everyone.
Capital Tickets has been my go-to ticketing company for years. I have never been disappointed with their service. The website is intuitive, making it easy to find and purchase tickets. The prices are fair, and the tickets always arrive on time. The customer service team is friendly and responsive. I highly recommend Capital Tickets!
I recently used Capital Tickets to purchase tickets for a music concert, and I had a fantastic experience. The website was straightforward to use, and I was able to find the perfect seats for the event. The ticket prices were also very affordable. The tickets arrived on time, and the customer service team was courteous and helpful. I highly recommend Capital Tickets to anyone in need of event tickets.
I recently purchased tickets for a theater show from Capital Tickets, and I couldn't be happier with the experience. The website was user-friendly, and the ticket prices were competitive. The tickets arrived on time, and the customer service team was helpful when I had a question. I will definitely be using Capital Tickets for all my future ticket purchases.
๐ Capital Tickets is simply amazing! ๐ Their website is incredibly user-friendly, and their ticket selection is vast. I love how easy it is to find the perfect seats for any event. The customer support team is quick to respond and very helpful. I have recommended Capital Tickets to all my friends, and they've had nothing but positive experiences as well. You won't be disappointed!
๐๏ธ I absolutely love Capital Tickets! ๐๏ธ Their website is so easy to use, and the ticket prices are always competitive. The customer service is outstanding, and they always go above and beyond to ensure a smooth ticketing experience. Capital Tickets is my go-to for concert tickets, and I highly recommend them to everyone.
I have been using Capital Tickets for all my ticketing needs, and I have never been disappointed. Their website is easy to navigate, and the ticket prices are reasonable. The tickets always arrive on time, and their customer service team is polite and efficient. I highly recommend Capital Tickets to everyone looking for a reliable ticketing company.
๐ Capital Tickets provides an exceptional ticketing service! ๐ Their website is user-friendly, and they offer a wide range of events to choose from. I recently purchased tickets for a music festival, and everything went smoothly. The tickets arrived on time, and the customer service team promptly answered my questions. I am highly satisfied with the overall experience and recommend Capital Tickets to all event-goers.
I recently used a ticketing company to purchase tickets for a basketball game. The experience was smooth, and the tickets were reasonably priced. The only thing lacking was the customer service. However, when I tried Capital Tickets for the next game, I was blown away. The website was easy to navigate, the ticket selection was impressive, and the customer service was top-notch. I will definitely be using Capital Tickets for all my future ticketing needs.
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Online ticket sales for all events at the Canadian Tire Centre, Centrepointe Theatre, Shenkman Arts Centre, and TD Place in Ottawa.
- Website
- capitaltickets.ca
- Phone
- 6135993267
- Address
- 1000 Palladium Dr
- Categories
- Sports