CAE Electronics

Their salespeople don't differentiate between an oscillator and an oscilloscope, even when they talk to you like experts, they'll put you up to the wall telling you that you don't know what you're looking for.
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ANSWER to Lynda co-owner:
The terminology crystal oscillator means a passive electronic component as I specified on the telephone
CTS OCXO Crystal Oscillator Model 1190027 3.3V 20MHz.
It's the SKU: # XC233367 that makes the difference in case of lack of professionalism ... and that I had to specify without a doubt!
An oscillator is a device which generates and measures oscillations and which cannot be designated by the characteristics of a crystal oscillator. There are no crystal oscillators, unless you are going to revolutionize electronics.
So here is that your attempt to hide the ignorance of the representatives is lost in the air and It is the proof of a bad spirit, it is really disappointing for the customers and your attitude only aggravates the error of the representative.
At the other goal Mr. Sylvain, two hours later understood 100% at the first attempt what I am looking for with the same data, CTS OCXO Crystal Oscillator Model 1190027 3.3V 20MHz. This is SKU: # XC233367.
After a short judgment you would, I hope, be able to understand that it is not a confusion, that people who are in the wrong place, simulating professions they do not know at all, answer calls from customers. .
You therefore have the chance to review incidents and reposition yourself on the good side of logic and correct errors in your company.
Threats made through your phone call, I will simply ignore them.
For the sake of the stars I'll take them away - not award.
It is customer service the important thing dear madam, not the stars but if you want some I offer you all the stars in the Universe, your service will remain abysmal.
Good luck !

Great choice in electronics, there is almost everything!
Staff are good advice and prices are relatively low

good service jonathan took the time to do research to find my pieces. the problem with mastervox you always have the impression of disturbing when you ask a question.

Unfortunately, the staff was limited this Saturday morning and the wait was a bit long. This store is a patenter's paradise! Impressive! A real pleasure.

Great, enthusiastic and knowledgeable staff. Great cheap prices on quality electronic parts and equipment. A must visit for your electronic projects

Been buying from KGE from the last 20 years and nice support and nice selection of any electronic or electrical product

Lots of inventory. the employees are professional, courteous service. Dream store for DIY !!!

Let's just say that it does not exceed Mastervox in terms of inventory ...

Nothing to say to this store there very good service 10/10 the world are always polite I'm proud of you others I could not say that to the other store mastervox a lack of politeness and does not care about us the seller

We are looking for a lot to find, but the clerks are very knowledgeable.

Extremely competent people. Very expensive, on the other hand.

Nice place although I had the impression they were selling stuff that they've had in inventory for like 10 years, but the service was nice and proffessional

Stuff that you don't find anywhere else. Not even online...

Great Prices, services is quick and courteous, great place for electronics

A big thank you to Lynda who found exactly what I was struggling to find at my usual suppliers. Excellent service, fast and courteous. :)

Passionate people who know their jobs. I recommend!

I go there many times a year for specific needs but each time I find myself amazed by all the other things I can find there.

I was looking for a mechanical keyboard of a brand and model that is difficult to find in Canada. After contacting the distributor, I was referred to KGE Electronics. It couldn't have been simpler and more efficient. Friendliness, speed and the desire to provide excellent customer service.

Thank you KGE and thank you Lynda!

Good store. I'm in here a few times a year picking up things I need for work. I'm not an electrician but the young guy who works behind the counter was able to help me out and tell me what I needed.

Perfect place to find what you need in electronics. Attendants are available and explains how it works.

The staff is not knowledgeable ... but there, not at all.

I really appreciated the service. I was advised to solder wire and iron. I also bought an optical converter -> RCA.

I had problems with the converter power supply but I just replaced it in the store.

I recommend

Great service and products. Quick to resolve any issues even when Canada Post failed.
Thanks KGE!

Everything was great. I come here when I need hard to find electronic items. The cable I bought was a bit expensive but it's a weird one so that's to be expected.

Very good service and accommodating manager in the event of a device defect, changes from several other stores.

Maxim

Following a tracking and delivery problem from Canada Post, I contacted Mr. Daniel from KGE. KGE very quickly took charge of the file, did the necessary research and found a quick and efficient solution to my complete satisfaction. Well done to the whole KGE team and thank you for the excellent service.

Competitive prices and great service. Just flat that you can't put 6 stars.

Great choice of electronic parts. Quite a one of a kind store.

Lots of stock that other electronics sellers don't have! I like that .. The ideal place to create needs!

Very well served. Explanation of the problem very well explained with suggestions.

Sylvain, here's my way of writing;
3 - Exactly as expected, neither more nor less. This is my starting point.

4 - In addition to what I expect, the company, the place, the service ... all together or one of them is higher than my expectations.

5 - Exceptional, I want to live there, to sleep there, to have lunch there, to shower there ... in short to say that I do not give this note often!

So note 3 is far from being a bad note for me. That said, the fact that you asked me tells me that you are interested in the perception that your customers have of your business, you do not just provide a service but want it to be the best.

I am reviewing my note to 4 with great pleasure. :)

great store. Lot of interesting things in electronics. Component, materials. variety of articles for network wiring, LED lights, speakers, computer components. Hard to ennumerate everything

The prices are high but theses electronic stores are like that usually.

Unfortunately, I went there three times and he did not have what I needed. But Mastervox had it.

Very courteous welcome. Staff dedicated to providing us with the best possible service. We found a solution and the necessary equipment to carry out my project.

It's one of my favorite stores. For accessories and electronic components, this is the place. There is everything

Very good electronics store, less specialized than mastervox so meets the needs of more people.