Byu store

Fabulous, on campus store, featuring a wide variety of high quality products, all baring the world famous, Brigham Young University imprint! Everything imaginable for grandparents, mom & dad, and kids of all ages. While your on campus make your way over to the BYU Creamery and make Mr. Tummy happy too!

Personally, I ve never once had any problems at the BYU store, and I ve been going there pretty regularly since 2013. Like any college store, there s plenty of stuff that s marked up a little higher than retail value, but they have a decent selection. The staff has always been helpful and courteous. Their website functionality sometimes leaves something to be desired, but the store itself is great.

Okay I m not super thrilled with the Book Store right now. Got an email today saying that my order went though. What order? I didn t order anything. They have this new program where they automatically charge students for their required books. You can cancel it BUT they also took down the BYU book exchange website. There is no way for students to get a fair price on books now. This place only wants money. It s honestly repulsive.

I had to get a textbook at the bookstore that was a little difficult to find so I went to there at a time that would be less crowded, knowing I might burden the worker I was going to work with. But she was so kind and willing to help me with the process. I still remember her name because of it (s/o to Alaina if she still works there). I had many other experiences like this at the Bookstore. Most everyone is willing to help with a smile on their face, even though they work long hours with multiple people everyday. I m grateful for them! The environment of the shop is also nice and easy to find the things you re looking for.

Please please do not rent textbooks from the BYU bookstore. Even though they say they offer the lowest prices and do price match, they do not have the infrastructure to handle returns. You will wait upwards of 2.5 hours just to return your rentals at the end of the semester. They also will not do free return shipping labels. Rent your books on Amazon and save yourself the headache.

Not sure why, but BYU Book Store decided to automatically order textbooks for me (and everybody I ve asked as well). I could not cancel the order. My account was automatically charged for a bunch of books I did not want/need. The only option was to wait in the ridiculous line to get the books, to then wait in the long return line to return them. The line for returns was the exact same line as to return them, because everybody else there was doing the same thing. I m not sure if this was BYU s genius idea of helping their students, or trying to scam them out of a few extra hundred dollars.

I have both shopped and worked at the BYU Store out of necessity. This store exists to rip students off and cater to the wealthy. Everything is overpriced, particularly the textbooks, and the sell back program is a joke. I have a $120 textbook from them and they offered me $8 if I sold it back to them. Literally just go through Amazon to buy or sell, it's so much easier and so much more clear and they will not try to rip you off.

I recently ordered two textbooks. When I went to pick them up, they had given me one wrong textbook and left out one that I needed. I was in a rush and had to go to class. This was about four days after the add drop deadline. Two days later, I went to return it. When I talked to the sales associate, an older, gray haired lady, I was told that since it was past the add/drop deadline, all returns had ended. I am confused why that's the policy because I had picked up my books before the deadline... so how was I supposed to return books for a deadline before I even had them? I tried to explain my situation to this lady, but she was brash and rude. She would not budge and would not bother to help me. I left holding back tears. I got in another line, not knowing what to do other than try to sell my book back to the store. This was a $200 textbook I had been charged for, and I really can't afford to just lose that kind of money. Marlee, another associate, listened to my dilemma. She was so sweet and understanding and helped me out. She is the epitome of what a sales associate should be. I was very disappointed and frustrated with the older, gray haired lady, and I wish she could have been less rude to me. Moral of the story... I wish that the store would better work with their employees on helping them and their situations rather than brushing them off. But to Marlee-- thank you SO much.

It might be silly but my girlfriend and I love to walk through here and look at all the things we want to buy someday. There are awesome artworks for sale downstairs that are religious in nature. I love looking at those. They also have books from the BYU religious study center that I don t think you can buy elsewhere. They always have some sort of sale on BYU gear. There is a rack next to the west door with discounted chocolate and candies that is worth checking out. The employees are very friendly and helpful. This is probably one of my favorite stores. They have a nice online pickup set up upstairs that is very functional except during the first week or so of classes so don t try it during that time period.

DO NOT RENT TEXTBOOKS FROM THE BOOKSTORE! On your booklist it will say that they are cheapest to rent from the bookstore but they are lying. I think they intentionally only list the price to buy the books, used or new, on Amazon, because if they listed the rental price on Amazon everyone would see that all textbooks are cheaper there, without fail. Just copy and paste the ISBN into Amazon and look for rentals, you will find them for cheaper, and much easier to return too.