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Questions about Bug Free Pest Control

Based on reviews, listing data and website checks · updated today

What is Bug Free Pest Control?

Bug Free Pest Control is a family-run pest management company based in Auburn, NSW, that has been operating since 1990. They provide residential and commercial pest control services across Greater Sydney, including treatments for cockroaches, termites, ants, spiders, rats, mice, bed bugs, fleas, silverfish, wasps, and mosquitoes. The business also offers pest inspections, termite inspections, pre-purchase inspections, and commercial pest control for hospitality, warehouse, cafe, restaurant, office, strata, and construction settings.

How can I book a service or get a quote?

The company operates seven days a week, 365 days a year, with service hours running from 7am to 8pm. Customers can book same-day service with treatments starting from $89. They offer a 30-second free quote and accept bookings online or by calling 1300 855 548.

Where is the business located and what areas does it serve?

The business is located at Unit 26/191 Parramatta Rd, Auburn NSW 2144. They service all suburbs of Sydney and have technicians available in all regions across Sydney NSW.

Who owns the business and what licenses does it hold?

Oscar is the owner of BugFree Pest Control, and the company holds NSW EPA Pesticide Technician Licence No. 5074197. They are also a member of AEPMA and have been operating since 1990, providing over 35 years of experience.

What is the process for handling a pest infestation?

The company uses a five-step process: Assess, Identify, Treat, Prevent, and Guide. This involves asking the right questions, confirming the pest type and entry points, applying targeted treatments, addressing causes like harbourage and moisture, and leaving clear aftercare steps.

What are the starting prices for different pest control services?

Pest control services start from $89, while termite control starts from $179. Specific prices include bed bug removal from $119, bee extermination from $109, bird lice extermination from $129, and possum extermination from $179.

What is the current rating and review count on Google?

The company states it has over 5,300 Google reviews with an overall rating of 4.9 stars. They also mention having over 5617 Google reviews and a 4.9-star rating from 5306+ reviews on their website.

What do customers praise about the service?

Customers praise the fast service, clear communication, and treatments that work. The company highlights its 35+ years of experience, licensed technicians, and practical prevention steps as key reasons people choose them.

What makes the service different from competitors?

The company emphasizes no upsells, no scare tactics, and no cookie-cutter treatments. They also highlight their straight answers, reliable workmanship, and results that last.

What are the core values of the company?

The business is completely Australian run and family-run, taking pride in every job. They focus on honest advice, clear service communication, and respectful technicians.

How do technicians approach pest control?

Technicians use proven treatments and aim to identify the real source of the problem rather than just treating visible pests. They choose the right treatment method for the property type to prevent repeat infestations.

Are there any discounts or special offers available?

The company offers a 10% discount when mentioning the ad. They also provide a 30-second free quote and have a privacy policy stating all information is kept 100% private and secure.

What types of properties and settings does the company serve?

The company provides pest control for houses, apartments, strata buildings, restaurants, offices, warehouses, retail sites, schools, and medical clinics. They also offer bird control and construction site services.

How can I contact Bug Free Pest Control?

You can reach Bug Free Pest Control by phone at 1300855548 or by e-mail at info@bugfree.com.au.

What is the official website of Bug Free Pest Control?

The official website of Bug Free Pest Control is bugfree.com.au.

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About Bug Free Pest Control

BugFree Pest Control is a pest management company based in Sydney that provides residential and commercial pest control services across Greater Sydney. The company offers treatments for a wide range of pests, including cockroaches, termites, ants, spiders, rats, mice, bed bugs, fleas, silverfish, wasps, and mosquitoes. It also provides pest inspections, termite inspections, pre-purchase inspections, and commercial pest control for hospitality, warehouse, cafe, restaurant, office, strata, and construction settings. The business operates seven days a week, 365 days a year, from 7am to 8pm, and offers same-day service with treatments starting from $89. The company has been operating since 1990, holds NSW EPA licensing, and is a member of AEPMA.