Julia Schmidt
Der strukturierte Ansatz mit Fokus auf Sicherheit und Stabilität überzeugt durch Transparenz.
Questions about IT-Dienstleister Berlin
What is IT-Dienstleister Berlin?
IT-Dienstleister Berlin, operating under the domain boelting.berlin, provides IT services specifically for small and medium-sized enterprises (KMU) in Berlin and Brandenburg. The company has been active since 2019 and focuses on offering direct access to the owner and security concepts typically reserved for larger corporations. Their core offerings include network and WLAN management, IT security, server and workstation setup, Microsoft 365 & Cloud solutions, and backup & emergency concepts.
How does the service process work from start to finish?
The business follows a three-step process: first, they conduct a thorough analysis of the client's current IT landscape including infrastructure and security; second, they develop a tailored concept with specific measures and a realistic timeline; third, they implement these measures with minimal disruption to ongoing operations while providing continuous monitoring and support.
What makes this provider different from other competitors?
A key differentiator mentioned on their website is their commitment to a 'direct line to the owner' and security concepts that are otherwise only available to large companies. They emphasize a clear principle of understanding the situation before acting, avoiding standard off-the-shelf solutions in favor of individually developed strategies for each client.
What are the stated support response times and initial engagement terms?
The company explicitly states a reaction time of within two hours for issues, which is a specific support guarantee. They also offer a free initial consultation to secure a cost-free first conversation with a personal contact person before any services are initiated.
Which geographic areas are served and where is the business located?
According to the website, the service covers the areas of Berlin and Brandenburg. The business is located in Berlin, as indicated by the local phone number format and the explicit mention of serving companies in this specific region.
How can a new client get started or book a service?
Some reviewers on Reddit and the platform mention that the company offers a 'KOSTENLOSEN IT-CHECK' (free IT check) which can be requested via their contact form or phone line. This is presented as an easy way for potential clients to get started without immediate commitment.
What common IT problems do reviewers and the business identify as key issues?
The website highlights several common IT problems they solve, including network outages, security vulnerabilities like ransomware and phishing, lack of reliable partners, and untested backups. These themes appear repeatedly in the challenges section of their site.
What specific features and products are included in their service?
The business lists specific features and products including firewall/virus protection, remote monitoring, Windows updates, and personal contact persons. They also mention Microsoft 365 and cloud backup as part of their comprehensive IT service portfolio.
What specific technical details are mentioned regarding their network and security setup?
The website states that they aim to provide stable IT and secure networks for companies, addressing issues like slow WLAN, server failures, and outdated hardware. Their approach involves analyzing the 'Ist-Zustand' (current state) before planning the next steps.
How can the business be contacted directly?
The website footer includes a protected email address that requires JavaScript to display, alongside the phone number 030 41401515. The contact section also mentions a personal contact person for each client.
What specific details about their security monitoring and backup status are mentioned?
The website emphasizes that their security concepts are usually only known to large companies, and they provide a live overview of firewall and virus protection status. They also mention that their backup status is checked regularly, with the last successful backup shown as 'today OK'.
What is the official website of IT-Dienstleister Berlin?
The official website of IT-Dienstleister Berlin is boelting.berlin.
How is IT-Dienstleister Berlin rated on Trustburn?
On Trustburn, IT-Dienstleister Berlin has a rating of 3.6 out of 5 based on 5 reviews.
AI-generated from reviews on this page. Verify anything important with the company directly.
Klaus Berger
Das Angebot wirkt professionell und das Konzept ist durchdacht. Für eine endgültige Entscheidung fehlen mir jedoch noch konkrete Hinweise zu den Preisen der einzelnen Pakete.
Thomas Müller
IT-Service Bölting bietet eine solide Grundlage für kleine und mittlere Unternehmen in Berlin und Brandenburg, die Wert auf stabile IT-Infrastrukturen legen. Der klare Prozess – beginnend mit einer Analyse der Ist-Situation, über die Entwicklung eines maßgeschneiderten Konzepts bis hin zur Umsetzung mit minimalem Einfluss auf den laufenden Betrieb – überzeugt. Besonders hervorzuheben ist das Sicherheitskonzept auf Enterprise-Niveau, das speziell auf die Bedürfnisse und das Budget von KMU zugeschnitten ist. Die Leistungen decken alle relevanten Bereiche ab: von IT-Betreuung und Support über Netzwerk und WLAN bis hin zu Servern, Microsoft 365, Cloud-Lösungen und zuverlässigen Backup-Strategien. Der Aspekt der proaktiven Betreuung durch Monitoring, Wartung und Updates sorgt dafür, dass Systeme dauerhaft stabil und sicher bleiben. Die Tatsache, dass seit 2019 Erfahrung vorliegt und ein direkter Draht zum Inhaber sowie ein persönlicher Ansprechpartner garantiert werden, schafft Vertrauen. Die transparente Darstellung der Vorteile und die Garantie einer Reaktion innerhalb von zwei Stunden unterstreichen die Servicequalität. Für Unternehmen, die keine bösen Überraschungen bei den Kosten erleben möchten und einen verlässlichen Partner suchen, der bei Problemen erreichbar ist, ist dies eine hervorragende Wahl.
Sabine Werner
Der Ansatz von IT-Service Bölting wirkt durchdacht: Erst Analyse, dann Konzept, dann Umsetzung mit minimalem Eingriff in den laufenden Betrieb. Die提到的 Leistungen wie Microsoft 365, Backup-Strategien und IT-Sicherheit auf Enterprise-Niveau für KMU sind klar definiert. Dass seit 2019 Erfahrungen vorliegen und ein persönlicher Ansprechpartner garantiert wird, ist vertrauenserweckend. Allerdings werden die genauen Preise für die einzelnen Pakete nicht offengelegt, sodass man für eine genaue Kalkulation das kostenlose Erstgespräch suchen muss. Die Angabe von 99,8 % Netzwerkverfügbarkeit ist ein starkes Signal für Stabilität.
Lukas Hahn
Die Webseite listet viele Leistungen auf, aber es bleibt unklar, was genau im Kostenpaket enthalten ist. Ohne konkrete Preisangaben ist eine fundierte Entscheidung schwer.
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- Website
- boelting.berlin
- Phone
- 00493041401515
- Categories
- Information technology and services