We were very surprised by our experience at Bishop's today. We were humiliated by the owner in front of the other customers in the store and asked to sit outside while others continued to come in the store being served. We were the only ppl in the store wearing masks. We also called ahead and were t...
The service I received was excellent. They recommended I schedule for an appt when I called in and that made it easy for same day drop and pickup. My bike rides great now thanks Bishop's!
Great service with knowledgeable staff. However two weeks+ to build a bike (throwing on handle bar + installing the front tire and doing a safety inspection) should not take that long (it had to be built at a shop for warranty purposes). I took it to the Trek store and they built it in few hours. ...
2 different bike shops; 2 very different experiences:
So it's a strange time for everyone. No disrespect to Smitty's but I thought this was interesting. I stopped by Smitty's (closer to my house) and offered to pay them to swap out one bike seat for another. I'm kinda handy in general but I do...
Outstanding service experience. I dropped my bike off for a tune-up and received regular text updates on their progress, quick turn-around, and the bike looked like new when I picked it up. Everything looks and works perfectly! Thanks so much Stuart!
Visited the store Saturday, they were very busy and still were able to offer the best customer service and took the time to find the right bikes and helmets for us. Measured us for proper fitment sent us on a test ride and got us on our way to the bike trail. Highly recommend!
Great local bike store! They always have the parts I've needed on hand, they're very friend, and Chris does a great job with fitting. Can't recommend them enough!
By far the best bike shop in Cincinnati and probably the Midwest for that matter. Extremely knowledgeable staff that is courteous, helpful, and considerate. Have taken many challenging problems to them, I build vintage steel bikes, and they have always come through. Special shout out to Chris who...
Went in today to purchase a new bike and the sales guy was very helpful in fitting me and making sure I was happy. This was all in the middle of the Corona busy season.
Great local bike shop, they'll take good care of you! Bishop's is the oldest bike shop operated under one name in Ohio. There is a reason- great service, quality bikes, and professional repair services. They can tell you if your old bike is worth repairing too.
These guys are really good. I bought a Felt Z85 and love it. No pressure salesman and Chris went for a short ride with me to make sure the bike fit me. Then he fine tuned it with me on it in the store. I would recommend if your looking to get a quality bike that you check these guys out you won't b...
I can t say enough good things. Great service. I purposely buy my accessories from them instead of on line just to spend my money at my local small businesses.
Such a cool bike shop, with an awesome selection of goods. The people there really care about their craft. It's one of the last places where it's truly service or profit. I highly recommend.
Love this place. Exceptional service with a hometown vibe. Took a bike here on Saturday for a replacement chain... 10 min repair. Same for a flat tire today. Fair price and good service. Who could ask for more.
I brought in some broken spokes today from a tandem that I bought here years ago. The best they had in stock was a smaller diameter wire, which is not good enough for this heavy bike with two people. They didn't offer to order them, and left me to order them myself online. I have had better service...
Outstanding customer service. Called yesterday to ask about models that were available in store that I could try. I was able to give them my height and while they didn t have any bikes on the floor that were my size and in my budget, they had some in stock that weren t built just yet.
Unfortunately I bought a Jamis bicycle on this site and although it is true they were very kind at the time of purchase I cannot say the same with the after-sales service the bicycle with 30 miles traveled had a fork bearing failure and in two weeks They have only given me excuses and no solution i...