5/5 fantastic service and company .. I had an issue with payment which was my error it turns out called them up spoke with an employee within minutes issue solved. It's nice these days to actually be able to call a company (not wait an hour) speak with a human have them resolve a problem and have ...
Absoloute scam. If you have a problem with a purchase, no assistance is provided from BikeExchange. So you have to question what is the point of using BikeExchange portal? Dont waste your time; go to your local retailer, wiggle, chain reaction etc and stop supporting these useless websites that deli...
I bought my most recent bike on BikeExchange and it was a great experience. I got the best bike and BikeExchange was so kind and helpful. They went above and beyond to help me. I can't thank them enough. I will definitely recommend this site for anything bike related!
I purchased some valve extenders via BikeExchange from one of their sellers Rudy Projects on 17 April. Ten days later on 27 April I finally received an email saying they had shipped, which included a tracking link for Australia Post. Only the tracking link said it hadn't been picked up yet. The e...
For Sellers, this company offers no protection against credit card fraud! After 3 large orders for our products were placed through this platform, high value goods were sent from our company to their clients, after we followed their confirmation protocol. These customers were later found to be fr...
Purchased a Whyte bike for my wife from the BikeExchange platform and it arrived within a few days. The bike is fantastic, just requiring some straightforward assembly. Purchase and delivery experience were excellent.