BIGGBY COFFEE

3.7 · 137 reviews
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A
Aaron Brown
Reviews 1
2020-08-12 23:14

Disappointing this location no longer is 24 hours....

Disappointing this location no longer is 24 hours. Not to mention a male was somewhat rude when explaining it was no longer 24/7; though I was in the building they refused to sell me a drink... should be noted I did receive two free shots of espresso.

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Caleb Diamond
Reviews 1
2020-08-07 22:35

Mediocre customer service. Be careful about gettin...

Mediocre customer service. Be careful about getting in and out with your coffee quickly seeing as to how they ticket paying customers. I'll stick to Biggby on the point (between saginaw and oakland). It's insane how much better my expierences there have been considering they are the same company.

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Michael Wright
Reviews 1
2020-08-07 05:01

This made me really sad. Bagel was cold and looked...

This made me really sad. Bagel was cold and looked pretty sickly. Coffee was weak and was worse than some of the MSU cafe coffee I've had. If you have good beans, show them off. Dont let them go stale or water them down. Like bigby coffee, not this place.

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B. Rowland
Reviews 1
2020-08-06 18:32

This is the very first Biggby location, opening in...

This is the very first Biggby location, opening in East Lansing in 1995. Unfortunately, what should be their flagship store has turned into an outdated monstrosity that should be torn-down to make room for a welcoming Starbucks. I was hoping for the best when I walked in the door only to find a no...

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Spencer Anchorage
Reviews 1
2020-07-11 15:47

The quality of this Biggby is going down every yea...

The quality of this Biggby is going down every year it seams like. This used to be my favorite one, but not so much anymore. It used to be open 24/7 I don't know why they changed that. I loved being able to sit here all night and drink coffee while working.

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William borja
Reviews 1
2020-07-10 18:08

Customer service ain't too bad. Seems a high turn ...

Customer service ain't too bad. Seems a high turn over rate so a lot of new employees which makes it a bit slow.

Biggest complaint is the wifi. You'd think a coffee shop that serves a huge student population would have decent wifi. If you can connect it's like dial up or doesn't work at all. Gues...

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Cher Kosek
Reviews 1
2020-07-02 02:23

There is always something going wrong whenever I g...

There is always something going wrong whenever I go into this Biggby. Every day there is something essential missing - at times, it is even hot lids! Hot lids!!! Also, the store is dirty with ketchup bottles containing soap in the women's restroom as well as the fact that toilet paper is often out. ...

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Mark Kidwell
Reviews 1
2020-06-23 19:24

I frequent this coffee shop every week and would h...

I frequent this coffee shop every week and would highly recommend it. The staff is very friendly and helpful. My only complaint is that it can be fairly busy with students at times. They are often studying for long periods of time and it can therefore be somewhat difficult to found a seat.

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Kyler Moran
Reviews 1
2020-06-16 03:27

They made me move my grandmas car out of the handi...

They made me move my grandmas car out of the handicapped spot and threatened to call the cops because we were eating dinner at crunchys, which shares a parking lot with them. My grandma is in a wheelchair. It was 8 at night too. Shameful and disgusting behavior on their part.

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Rob Markham
Reviews 1
2020-06-15 12:30

This place is absolutely ridiculous. I am from out...

This place is absolutely ridiculous. I am from out of town, went to a MSU foosball game on Saturday night. After the game I was looking up a local pub to grab some drinks and food after the game. Crunchy's is right next door. I parked in the parking directly against the building. It was crazy busy a...

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Sarena Fritch
Reviews 1
2020-05-24 14:46

Sure, they have standard Biggby fare, which is goo...

Sure, they have standard Biggby fare, which is good, but the place is in dire need of cleaning every single time I go. Not just the floors and walls, which have drip marks running down them, but the tables are almost never wiped off either.

Today, for instance, the place was almost empty, and eve...

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Logan Osterberg
Reviews 1
2020-05-21 04:27

A 24 hour location. Rain sleet or shine, you can g...

A 24 hour location. Rain sleet or shine, you can get that hot cup to keep you running through the night. Always a fan of stopping in during the early hours for a quick to-go order just to feel a little bit of quiet in a normally bustling place.

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Kevin Webert
Reviews 1
2020-05-20 12:24

Crunchys is next door, and they don't have any par...

Crunchys is next door, and they don't have any parking. If people park in the bigby lot and go in to Crunchys, they tow their car. I was eating and the waitress told me Bigby called and they are going to tow my car. Being understanding, I walked out, went next door and bought a coffee. There were 2 ...

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Hanna Westjohn
Reviews 1
2020-05-10 20:57

My friend and I always go to this particular biggb...

My friend and I always go to this particular biggby because it's the closest to our school during lunch time but also they always have good deals and coupons. Alot of the days they would make our coffee wrong or our bagels wrong. One time the lady working was very rude and they also put water in our...

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