SCAMMERS
Bought ER40 Collets & ER40 Collet spanner by accident and tried calling and emailing with no response, had to go through paypal for refund, provided tracking details for items returned, no refund provided, paypal case timed out without realising and now as per usual, no phones being answ...
Good to see them moved to a new place. Consistent quality product as usual.
Excellent customer service, easy to tslk to and good advice. Keep up the good work guys.
I ve been buying machinery and tools for the past 30 years, so it is safe for me to say that I do know thing or two about customer service. That being said, Ausiee Machines and Tools is an absolute and genuine seller that I come across so far. One of the values that any client appreciate is honesty ...
We have purchased products from Ausee, Very happy with delivery time and product. Thank You
Do not answer the telephone
do not return calls
do not return emails
ZERO aftersales service
JT REEL REPAIRS
good prices but cheap for a reason, items crumble and fail within a week, beware get what u pay for
I have given Ausee 5 stars because the most important thing about their business is that the quality and range of their product is excellent and prices are competitive. This does necessarily mean that there will not be prickly exchanges but that is not always their fault. As customers we are not alw...
I bought an SX2.3 Hi Tech Mill/Drill which looks great and ticks all the boxes but it does not live up to it's requirements.The machine is loosely fitted and requires all axis to be fully locked except the axis that you want to use, the spindle also requires locking as well to possibly stop the tool...
Steven was very helpful. It's nice to see a proper bricks-and-mortar store behind the website.
Excellent service and advice. I'd recommend this store
$2K burning a hole in my pocket to buy a lathe. I drive 25ks to inspect the Sieg range to find the door locked, no bell & no response to repeated knocking as well as three unanswered phone calls. No response to first email, a curt three word response to second email. On the following day, another va...
After sales service is not worth anything. I didn't even get a response from my emails. And specially after I explained my intentions, of writing a report on their web site. there are other web sites you can purchase the same machines. (maybe better).
The machines are okay for what they are made fo...
Terrible eBay service, items all generic Chinese
Import rubbish , tools ruined my job and cost thousands