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Association management solutions

3.7· 14 reviews
Average ratingAverage
3.7/ 5

Based on 14 reviews

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What reviewers say about Association management solutions

Generated with AI from 14 reviews on Trustburn · updated 28 days ago

Across the reviews on file, customers generally describe Association Management Solutions as professional, knowledgeable, and responsive, with many saying they are satisfied or happy with the services and would recommend them. Several reviewers praise the team for going above and beyond, delivering on time, and providing personalized solutions for their association needs.
What does Association management solutions do?

Association Management Solutions is a boutique association management provider based in Silicon Valley that manages international organizations and standards development groups, with more than twenty years of experience since its founding in 1997. It is also described as a 100% women-owned firm offering full-service association management.

What are the most common complaints about Association management solutions?

Based on the critical reviewers on file, the most common complaint concerns HOA management, specifically allegations from a reviewer at the Bellastead HOA in Charlotte that AMS staff, including Orlando Ponce and Laura Kephart, were unresponsive to requests for budget information and were attempting to redirect saved maintenance funds for themselves. Beyond that single strongly negative review, the other low-rated comments on file are brief and neutral rather than detailed complaints.

AI-generated from reviews on this page. Verify anything important with the company directly.

kaldenberg.eric
Reviews 1

Our HOA (Bellastead) in Charlotte with AMS (Association Management Solutions, Inc.) is the absolute worst. They are currently asking us to vote for the lawn maintenance to stay or go... Needless to say, I have reached out to both Orlando Ponce (HOA Community Manager with AMS) as well as Laura Kephart (Regional Manager with AMS & William Douglas Management). If they get enough votes to eliminate the lawn maintenance, they will reduce the cost by $35 per homeowner per month, BUT we pay over $50 per homeowner per month! I have asked for the updated Budget and have asked why there is a discrepancy, and they refuse to answer as they want to keep the extra funds for their pocket. This is a worthless HOA, along with the board members that need to be dismantled immediately! In North Carolina, HOAs are required to post their budgets to the members' notice board at least once a year. This requirement is part of the state's Planned Community Act, which mandates that HOAs provide detailed financial information to their members. The budgets must be posted in a manner that is reasonably accessible to all members of the association. This ensures transparency and allows members to review the financial details of the HOA's operations. They still deny me access to this budget.

Doug Weathers
Reviews 1

Association management solutions is a great company to work with. Their services are excellent and they always strive to provide the best solutions for their clients. I have been working with them for the past year and I am very satisfied with the results. Highly recommended!

Michael Lambert
Reviews 1

🌟 Association management solutions is an excellent company that provides top-notch services. I am extremely happy with their professionalism and expertise. Their team is always available to answer any queries and they go above and beyond to ensure customer satisfaction. I highly recommend them! 🌟

Danielle
Reviews 1

👍 Association management solutions is an excellent company! They offer top-notch services and have a highly professional team. Their support is exceptional and they always go the extra mile to ensure customer satisfaction. I am happy to have chosen them for my association management needs. 👍

Artem Gladyshev
Reviews 1

🥳 I am overjoyed with the exceptional services provided by Association management solutions. They have surpassed all my expectations and delivered outstanding results. Their team is highly professional and always ready to assist. I am extremely satisfied with their services. 🥳

Simon Chow
Reviews 1

Working with Association management solutions has been a positive experience. Their team is knowledgeable and responsive, and they always deliver on time. I appreciate their attention to detail and commitment to providing high-quality services. I would definitely recommend them.

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About Association management solutions

Association Management Solutions (AMS) is a full-service association management provider with more than twenty years of experience managing international organizations and standards development groups. Established in 1997, AMS is a 100% women owned, boutique firm based in the heart of the Silicon Valley.

Website
amsl.com
Address
5177 brandin court