My agency has been an ApexChat client for nearly 3 years and we remain a happy customer. We vetted a number of other chat providers and chose ApexChat because of the skill their chat agents displayed in engaging with users in an effective manner without it seeming they were working from a forced sc...
Apex Chat is where you want to be if you're looking to capture those leads that have been slipping through the cracks both during and after business hours. If you can you should request Jon Scott as your point of contact / account manager. This guy is the reason good customer service exists! We've b...
I have been using ApexChat for over a year now and I am really satisfied with their services. Jason is one of the account managers who personally helps me anytime I need anything done. I also see their rates as very competitive and affordable.
Our law firm has been with ApexChat for almost a year now and they've been very responsive to our specific needs and requirements, working hard to ensure that everything is exactly as we need it to be. As a law firm, we have to make sure that the information our chat representatives present is accu...
Excellent customer service, thorough prospect engagement, and timely transcripts!
This company representative (Named himself as RYan Landmark) called to promote his services to us. because the receptionist didnt want to give out information he verbally abused her. The company should not solicit businesses like that and abused the staff and businesses.
No matter how good your website is for lead generation it can always be improved by adding live chat, and not just any live chat, but ApexChat. My agency has over a dozen active clients using ApexChat and collectively it has helped them to generate thousands of additional leads that would have othe...
They send SPAM marketing email and don't allow you to unsubscribe.
Apexchat has been very consistent and has worked for us for years. Anytime we need a change, they are quick to respond and handle without any issues. I highly recommend their services for Chat.
The team at Apex are great! Easy setup and a great price. A no brainer for someone looking to set up an easy chat feature for their website!
ApexChat has been awesome from the very first call I made to them to set up service. They worked with our CRM and web development vendors to create a seamless lead stream. Their customer service is personal and professional. We have only used ApexChat for a few months and have already sold over $...
We use AexChat for our business website and find it very helpful.
Their chat was never successfully installed on my sites yet they still want to be paid their setup fee and have gone as far as sending it to collections. Also there are better service out there.
I am a customer of one of their client company's. I used the ApexChat service through the company's website.
I do not believe that they were using a real person as they advertise. I kept getting responses as to how many windows I wanted to install. I told them that I thought I had a broken win...
My company switched to ApexChat and we could not have made a better decision. Jason made the transition super easy. Way to go. It s a great addition to our preferred list over vendors. Great people.
Rohan and Joseph were extremely helpful by setting up the ApexChat application on our website. It is my pleasure to work with them. Thanks to them for going the extra miles to understand our need because we are a technical school. I am looking forward to maintain a great relationship with ApexChat.
ApexChat has helped us to never miss a client! We are very pleased with the service they offer to our Virginia Personal Injury Law Firm.
It's been a pleasure working with Apex- Our clients love this chat solution and Vernon has made the process seamless all around
Thus far my experience with ApexChat has been excellent. Our sales representative, Vernon Diggs (and support person Joseph Perez) have delivered on the promises made. We pay only for qualified leads based on the criteria we outlined up front, which was a real fight with our previous chat vendor to w...
This company has exceeded my expectations. Their chat capabilities freed me up from hiring associates to man the phone and answer client inquiries after hours. Their agents and reps are very responsive. I would highly recommend them to any business looking for this kind of partnership! 5 stars al...