Apartamentos Alta

Perfect location, it is a highly recommended value for money place. The attention of the staff is unique, pleasant and close, they are always willing to help in whatever is necessary. The cleaning and maintenance service excellent. We will return for sure. Thank you for making our stay in Puerto de la Cruz the best. A hug.

Well-kept and clean place, the staff is very kind and in the apartments you will find everything you need for the kitchen, a place to recommend.

Very well located hotel. The apartment well equipped and clean. Housekeeping done every day. Excellent reception. Everything is close. Restaurants and sea shops. Delighted with my stay.

It has nothing to do with the photos that are on the Internet, they are quite old and they have bad care, especially in cleaning leaves much to be desired, because it does not matter that this old man as long as it is clean ... I do not recommend it to those allergic to dust. The reception girls very friendly and attentive.

Good location, very close to lakes martianez. Apartments to spend little time in them, we were to sleep only. Scarce cleaning and outdated furniture. We were three days claiming for some little bugs that were on the kitchen counter, on the third day of claim, they threw a bit of flyswatter ... they did not have a simple detaye for this great discomfort. Horrible garage with a lot of cost and very bad smell, but necessary because it is fatal in the area. The only good thing to note, the treatment of the receptionists (except for the head of reception, which looked quite dry) and also the girl who provides breakfast. I will not come back

Low price, reasonable quality, excellent location with possibility of garage.

Great location
Quite qualified personnel
The cleanliness of the rooms leaves something to be desired

Somewhat older ...
Super located, adequate breakfast. But nothing special. No place to stay but as a starting point for excursions (beach / town / area) ideal. Underground parking for rental cars available. WLAN could be improved

The floor is pretty good, they came to clean every day. As for parking, we were quite lucky and managed to park outside every day without having to book at the aparthotel. The connection of the wifi is not very good, it gave us enough failures. We miss a microwave and scourer to wash the dishes.

Good place and value for money. One fault to modernize more rooms. I would repeat without a doubt

Quality price, service, cleanliness, location and spacious apartment all right

It is near the Playa Martianez, near the pools of Lago Martianez. Around there is the shopping center Le Piramidi and two Iperdino supermarkets. The rates are good and you can reach the city center in a few minutes.

To sleep and breakfast acceptable. The TV could not be changed channel (there was one in German).
The double room were two single beds pushed together. It is what you have to take the cheapest hotel available. That is very well located. And the staff is friendly.

Everything very clean, value for money is very very good, exceeded our expectations

Very good location but we had to go to the back and there was a building occupied by drug addicts who would not let us rest, the apartments are a bit old

Value for money is quite acceptable. Repair and normal furniture would not hurt. Disadvantages: far from buses, there is no normal beach, only wild with underwater boulders, without lifeguards and amenities; very small and highly chlorinated pool. Advantages: there is a wonderful supermarket nearby, and not one, parking directly under the hotel, a large common room, polite staff, and good Wi-Fi.

Excellent best Location in Puerto de la Cruz
Spacious clean apartment , full kitchen , TV : BBC World , large balcony view : Mount Teide & Ocean ,free good WiFi reception in apartment
2 mins walk to Mecadona Supermarket-shuts Sunday & Wednesday.
5 mins walk to HippoDino Supermarket-opens 7 days /week
10 mins walk to the sea front .
15 mins walk to central Bus Station to Airports or prefer private online Hoppa transports extremely reliable
24 hours reception-Staffs are extremely helpful

In the center of the city, near the ocean, Mercadona supermarket

The situation is perfect, in the center of everything at 50m from the mercadona and burguer king, the apartment is big, but when you enter for the first time, pull it back, clean it with bleach of how clean it is, I advise you to catch a mop does not have to clean dishes and pans, excellent attention buffet breakfast 4 and combined dish 5

The apartments are cozy but I do not put 5 stars for some appliance failures

Ideal place, spacious apartment, in front of a shopping mall with a Boulevard full of beautiful trees, close to the city center and the beach, highly recommended !!!

FATAL!!!! Never ever, nimals, never never never, Owners save on everything, for example, hot water just to wash hands! Shower? Forget this! RECOMMEND FOR MY ENEMIES.
Advertising photos? LIE!

So lovely place to stay with family/Friends
I read opinion about cold water and thy not true, we stay with family of 5 and we never be run-out of hot water, WiFi not problem at all we can watch movies with out any problems. People who works over there always smile and friendly, every day new towels, and room cleaned.
Water pool it's located in very good place most of the day it's sun .
Great place to stay super market Marcadona it's just opposite of the road,
About 100 meters to the sea
300 meters to main high street with shops

Apartments very well located with everything you need

Big rooms, clean, nice staff. Breakfast costs 4 euros p. P.

Located near the ocean. Restaurants nearby. Attentive staff.

Brilliant location, great value for money, very spacious apartments. Very friendly.

Good location, helpful staff and very good facilities.

Fantastic room, requested extra pillows and a kettle and received on arrival. Hair dryer temperamental internet not working apart from that excellent service. We stayed in room 607..

The situation is unbeatable, everything is very clean and say that they are simple apartments and that you have to keep in mind that they are very cheap. We have repeated and we will return.

Good apartment, spacious, close to supermarkets bunas views

They are pretty good and also are not very expensive. I stay here every time I travel to the port of La Cruz, in Tenerife.

Is not exactly the best apartment because some in the room is broken or something is missing. But it is cleaned and cleaned every day, which is very important. The cleaning ladies and the staff in the reception are very nice. Everything is within easy walking distance. The sea, the restaurants, the touristy mile. Opposite is a shopping center and a supermarket where you can find everything.

Spacious apartment, good and varied breakfast however the bed was not very comfortable and the bathroom stank of sewage occasionally

Apartments are very central, good access to bars and the boardwalk. The room is OK, nice mattress. However one is greeted by an overwhelming chemical smell as you walk in the room. The wifi is a joke, someone it works sometimes not so much.
Breakfast is OK. The lady in the bar is very friendly, although she always asks who is going to pay before you actually get your order. The pool is OK, could use a little more taking care of. For a few days the assortments are OK. For a longer stay I would look elsewhere.

Perfect location, wonderful attention, clean 10! Excellent quality-price ratio!

Very well located Cheap and good value for money. Breakfast varied. Attentive and friendly staff. The parking is paid separately.

Dirty, shabby, little light in the corridors, torn and dirty towels, broken and dirty armchairs, little light
NOT RECOMMENDED at all
Very small pool, the bathtub is bigger.
That is if the receptionist very polite and pleasant

Clean simple but spacious apartments, very nice staff, breakfast nothing special but sufficient to start the day, we would come back anytime.

Good area, good humane treatment, good but improvable breakfast and rooms and cleaning very well

Good but would improve things ... Scarce parking lots and those who have charge you even if you are a customer ...

Very well located, good value for money. Very spacious apartments, good views. There are two supermarkets next door and the beach is only in two steps. We stayed here the second time already.

Comfortable, central, economic
Comfortable, centric, chip.
The manager of the reception very unfriendly.
The reception manager very unfriendly.

Nice, clean, but old fashioned. The mattresses to change.

One of the few hotels where the kitchen is separate from the bedroom. The peculiarity is that the kitchen is HUGE !!

Alas noisy, as in the center and a cold pool.

Good price, good cleaning, the right workers ... but the pool is a puddle, they have an abandoned and busy building right next door ... we had to swallow the building next door, stinging from 8:00. ... anyway. We will not repeat

Fantastic, clean, service, a perfect deal, well located, I loved it

Located near the ocean, promenade, supermarket lakes martesanos

Very good treatment. Quite a lot of help with the place. Clean room

It has excellent value for money. Next to the beach and the shopping center. Spacious apartments and even with oven

Simple apartments at a reasonable price.

Very friendly staff.

Only the breakfast is not worthy of my opinion, not much choice and the coffee is horrible.

Beds are ok, have a 3 bed room and one is too soft and 2 pretty hard.

Unfortunately, the TV plays only 2 German channels (ARD and ZDF) with ARD after 2 days the sound stopped working.

Pool is ok but quite small.

Otherwise, I have nothing to complain about the apartment, we use it mostly as a sleeping accommodation and are traveling all day.

Room spacious, staff ok, clean but mattresses just sucks. It would have even been a pillowtop addition. Three hubby suffered from back problems for 2 weeks.

No sea view, as advertised, instead 2 blocks of flats; one derelict and clearly a squat, the other a building site, complete with 7am alarm clock (jack hammers). No lighting in the corridors at night, bit of an eerie feel to the place. Super basic/dated.

A perfect deal! We went with a one year old girl and all great very attentive. We will be back!

Very good service, the rooms are normal but enough to stay a few days with everything you need, including individual terrace with chair and tables. The pool is very good too

Good apartment if you are looking for sleep has enough space in each room for 5 people, the best thing that you can not wait for is breakfast I recommend not to hire it as it is not worth it. In addition, this hotel includes a swimming pool.

Loved staying here! The location couldn't be better! Very close to the beach and aqua complex Lago Martianez.
Moreover, there is a public pool in the building.
Mercadona market is just across the road.
In the apartment there are everything you need for a comfy stay, the kitchen is fully equipped, they provided with tableware and kitchen utensil.
In addition, parking is good.

The best its breadth and comfort.
Clean and very spacious.
The best value for money, its unbeatable location in front of the Martianez shopping center, right next to the promenade, next to Lake Martianez, very close to the main exit of Puerto de la Cruz, the same avenue goes to the highway.
The staff is very attentive and kind.
To put some fault, its parking (which is not expensive at all) is small and no, there are always places and in its surroundings it is almost impossible to park.
Highly recommended, if I visit the islands again I will stay there without a doubt.

The apartment very well, large, good views and comfortable. Near the Lakes and the Beach. Very nice and attentive employees at all times. The only bad thing is the garage, very poorly indicated, narrow, on a slope, with little space to turn, dirty, stacked roofs and poorly maintained.

Location very close to the sea, in the city center. Renovated and comfortable apartments, with sea view or alternatively the hill of Orotava

Positive: location and personal friendliness
Negative: microwave
Otherwise well located and good value for money.

It is very well located. It has parking. Mercadona and super dino to 5 minutes. Sites of souvenirs lakes martianez next door and the road to move also takes very well. The hotel staff is charming and the breakfast buffet is luxurious. We have loved the site. And the price is great

Time will wreak havoc on the hotel. Ice cold room. Warm water was not enough even to take a shower. There was a bath in the room, but there wasn't enough water. Only breakfast was provided by the hotel. It was eaten on the ice cold terrace. I can't recommend it.

Central location but quiet. Near the beach. View khmmm. It depends on which side of the hotel. Parking is limited in the area (almost not at all). The underground car park of the hotel requires a good maneuvering technique. With larger cars, parking is almost impossible there.

If you are looking for a cheap accommodation and not planning to spend any more time than sleeping at night than look no further. However this hotel had seen better days, furniture and fixtures are obsolete and well used condition. It's got something else to offer. Rooms are clean as they can be, cleaners doing really good job, towels changed daily unless you don't want them changed, reception staff are really friendly and helpful. There is a kitchenette with basic utensils and frying pan, cooking pot etc also a toaster kettle and coffee machine. This hotel is located about 100 yards to nearest beach and loads cafes and restaurants around it. It has an underground car park @7 pd and there is a safe in each room @2 pd. All in all my experience is on positive side and would book it again.

Nice flat with all that we needed. Good cleaning service. Poor Wi-Fi.

Very nice hotel, about 150m from the beach 100m from the promenade, where you can sleep, shop, eat out or go to the beach clubs with admission.