Based on 29 reviews
Andrejs Property Management is a property management company based in Vaughan, Ontario, serving the greater Toronto area. The business profile states they have over 30 years of experience in the field and describe themselves as a top property management company in the region. They manage residential buildings and handle services such as maintenance coordination, security improvements, and resident communications.
Reviewers who gave the company high ratings commend their professionalism, responsiveness, and attention to detail. Positive feedback highlights their ability to address resident requests timely, ensure properties are serviced properly, and maintain a clean and secure environment. Some owners note significant improvements in cleaning and security after the company took over from previous management.
Negative reviews frequently cite poor customer service, lack of communication, and unprofessional behavior. Common grievances include delayed responses to emails and calls, failure to take ownership of mistakes, and issues with basic tasks like activating fobs for new residents. Some reviewers describe the management as incompetent, rude, or arrogant.
The business holds a Trustburn rating of 2.8 out of 5 stars based on 29 reviews. The rating split shows a wide variance, with many 5-star ratings from satisfied owners contrasting sharply with numerous 1-star ratings from frustrated residents and owners.
The company is located at 120 Woodstream Boulevard in Vaughan, Ontario, Canada. They explicitly state they serve the greater Toronto area, indicating they manage properties across this broad metropolitan region rather than just a single neighborhood.
Clients can reach the business by calling 9058507750 or visiting their website at andrejsmanagement.com. The profile also links to their LinkedIn page, suggesting professional networking is another way to connect with them.
Several reviewers mentioned positive changes following the company's takeover, including improved cleaning standards and enhanced security measures. Owners noted better communication frequency and a more attentive staff compared to their previous management companies.
One review specifically praised a property manager named Doris for being amazing, while another mentioned a manager named Artur Haxhiu who was seen providing excellent service. Additionally, a review mentioned a specific incident involving a wedding party room where decorations and a cake were reportedly eaten by the cleaning team.
The business is categorized under facilities services and specifically manages residential properties, including condos and apartment buildings. They handle the operational aspects of these buildings, from maintenance to resident relations.
First-time clients should be aware that the company has a mixed reputation regarding responsiveness and customer service. While some owners report excellent care and timely resolution of issues, others have experienced significant delays in communication and unresolved basic problems like access fobs.
Reviewers often compare Andrejs favorably to previous companies, describing the difference as 'night and day' in terms of professionalism and communication. However, negative reviews suggest they may be less efficient or responsive than some competitors, with some feeling the company refuses to do basic tasks.
Visitors might wonder if the company will respond quickly to emails or phone calls, given the frequent complaints about lack of communication. Another doubt could be whether the company takes ownership of mistakes, as several negative reviews highlight a tendency to avoid responsibility.
The company operates primarily in Canada, specifically Ontario, and serves a diverse population in the greater Toronto area. The reviews mention specific locations like Mississauga and Vaughan, indicating they manage properties across different municipalities within the region.
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Absolutely horrible. Our condo switched to them and are simply terrible in customer service, response, professionalism and they do not take ownership of their mistakes. The owner must do all the homework first and then provide them suggestions - then what am I paying for?
Andrejs management has been managing our building for several years. They are professional and always helpful with the residents concerns. Thank you and keep up the good work.
The company you choose to use for your emergency call center can't even tell me if you manage my site. Absolutely pathetic.
I am very impressed with the professionalism of the staff. They are very responsive, take our requests seriously and ensure they are timely resolved. The management takes good care of our property and makes sure it is always serviced properly and looks lovely. I would definitely recommend this property management to any corporation who takes quality of service to its tenants/owners seriously.
THIS IS THE WORST PROPERTY MANAGEMENT COMPANY TO BE EVER BE IN BUSINESS!!!!! IF I COULD GIVE IT A ZERO STAR I WOULD!!!! HOW ON EARTH THESE PEOPLE CONTINUE TO OPERATE IS BEYOND ME!!!! NOT ONLY ARE THEY SEVERELY INCOMPETENT BUT THEY ARE RUDE AS WELL (MAYBE THEY FORGOT THAT WE PAY THEIR BILLS!!!!) CAN'T WAIT UNTIL WE FIND A NEW PROPERTY MANAGEMENT COMPANY!!!!!!
Very pleased with our property management. Since Arthur has been at Andrejs management we have seen excellent services. Thank you!
Great management company. The property manager ensures all residents' requests are timely addressed. Our building is taken care of and looks great, thanks to the reputable trades used by the property management. I would highly recommend Andrejs management as a company focused on quality service to all residents.
I really hope this review can be changed in time. But right now, I don't even have an activated fob to enter the building. I got the keys to the place almost a week ago and this most basic thing about moving into a new place - having a fob that opens the building door - is denied to me. No responses yet beyond "ask the in-house staff" who already told me they don't activate fobs.
Great company! Worked with them all the time and all i can say they are the best!
If I could give this company a 1 star, I would. They are the absolute worst property management company I have ever had to deal with....ever.
STAY AWAY.
Zero Stars was not an option
I live in a condo managed by Andejs. Two weeks ago I had booked the party room for a wedding. The room was set up for a reception and walked in the afternoon of the wedding to find that the room had been "cleaned"
all the decorations, complete luncheon set up, drinks and WEDDING CAKE had been been EATEN BY THE CLEANING TEAM.
Not only did they ruin the wedding but I have yet to hear from them, no apolgy, no refund.........nothing
Love the building but this management company has to GO
Incompetent, arrogant, cronyistic -- these are the terms that I would use to describe the manager from Andrejs that I had. And boy, am I glad that I have moved. It took him five plumber visits and a unit flooding for him to finally get someone to clean the stack, when I have told him since the very beginning that is what he needed to do. Once we got to repairing the damage from flooding, he would leave office early and would not reply to emails, resulting in significant delay in the repair. The kicker? After all the delays, the handyman he managed to procure was his own relative. I wish you all the luck if you are unfortunate enough to live in a condo managed by someone from this management company.
Best management ever. Very happy with the service and attention to details.
Worst management company
Monkeys could do a better job
Absolutely horrible horrible company...very poor customer service...do not reply to calls or emails..no one follows up...chasing their property manager is harder than reaching the outer stretches of space...i have an issue pending since 4 weeks and no one has least bothered to reply.
I am an owner in 80 Absolute Avenue, Mississauga. ON.
The company that currently manage the building is Andrej s Management.
This company took over from First Service Residential and doing a fantastic job.
The management under the direction of Artur Haxhiu covers every area, in managing the building with the highest standards.
They select the best trades after consulting with Board members and hire the most capable, after the bidding process.
They are very transparent and accountable in managing the building.
What I observed that the management on site is very friendly, listens to owners and work diligently to make the Condominium a safe and comfortable place for all occupants.
On a scale of 1 to 10, I have to give them the 10 and nothing less, for looking after the place to the benefit of all owners.
Rsmesh Alli
My prayers are with you if you own property managed by this company. Unprofessionalism and incivility are prerequisites to getting a job at this place. Wish zero stars was an option!
Our building switched to Andrejs from another management company last year. Our former company was AWFUL, and the difference between the former company and Andrejs is night and day!
The staff (our manager and the admin) are all incredibly attentive and professional, and I feel like we get a lot more communication from them than we did with the old company.
I've noticed some really positive changes in the building, including cleaning improvements and improvements in security. Andrejs has been excellent so far! I highly recommend them.
Andrejs Management took over management's responsibilities for our building not long ago and I am really impressed with the level of service and care they provide. Doris is our Property Manager and she is amazing . Thanks Andrejs, you are what we need and expect.
Horrible management company with terrible service. They refuse to do anything at all
I think goldfish have bigger brains than these idiots
If you like the never respond to emails, no call backs and no issues ever addressed type of relationship, this one's perfect for you!
Terrible management company. Do not take ownership of their mistakes. Do not provide customer service.
Andres management is the best property management bottom line. They have very nice staff and very helpful .I recommend this property management.
Very difficult to reach them. Not responsive at all on email or phone. They make mistakes in sending notices to the units. They say they are open 9-5 but are never available. Upon calling their emergency service, the desk advised they often leave early and have irregular work hours.
I am very impressed with the professionalism and caring of this team. Both Ellina & Branka are super heroes. They are very responsive, take our requests seriously and ensure they are timely resolved. They are always smiling and are very warm and caring to clients. The management takes good care of our property and makes sure it is always serviced properly and looks lovely. I would definitely recommend this property management to any corporation who takes quality of service to its tenants/owners seriously.
Horrible management, not responsive to residents and extremely hard to reach or get solutions for simple issues.
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Andrejs Management has over 30 years experience in the property management field. Learn more about why we are the top property management company in the greater Toronto area.
Andrejs Property Management is a leading property management company in the greater Toronto area with over 30 years of experience. The company has built a reputation for providing top-notch property management services to clients, including homeowners, landlords, and tenants.
At Andrejs Property Management, we understand that managing properties can be challenging and time-consuming. That's why we offer comprehensive property management services that take care of everything from tenant screening to rent collection and maintenance.
Our team of experienced professionals is dedicated to ensuring that your property is well-maintained and profitable. We work closely with our clients to understand their unique needs and tailor our services accordingly.
One of the things that set us apart from other property management companies in the area is our commitment to transparency. We believe in keeping our clients informed every step of the way, from providing regular updates on maintenance issues to detailed financial reports.
We also understand the importance of staying up-to-date with industry trends and regulations. Our team stays abreast of changes in legislation affecting landlords and tenants so that we can provide accurate advice and guidance to our clients.
At Andrejs Property Management, we pride ourselves on delivering exceptional customer service. Our team is always available to answer any questions or concerns you may have about your property or our services.
Whether you're a homeowner looking for someone to manage your rental properties or a landlord seeking professional assistance with tenant screening and rent collection, Andrejs Property Management has got you covered.
In conclusion, if you're looking for a reliable property management company in the greater Toronto area with over 30 years' experience delivering top-notch services tailored specifically for your needs while maintaining transparency throughout all processes - look no further than Andrejs Property Management!