Wow. I've literally just back from picking up some buoyancy aids and the staff couldn't be more helpful and friendly. I received amazing help and guidance from someone who obviously knew what he was talking about. The service was exceptional.
Really friendly staff & super helpful. I needed a wetsuit for an open water swim & they happily searched the shop for the ideal one just as they were closing
Need my PCP bottle refilled for air rifle .Good price and had it done straight away. Looked around store while they were doing refill and is seems that they have everything you need for scuba ect.
Only ever visited the shop, but the shop is well stocked. It is quite pricey compared to online prices, but staff are helpful in finding you suitable things to buy.
Online order- I am a dive instructor and needed a specific wetsuit last minute. Having tried 10 other dive centres/outlets who either didn t have stock or let me down Andark provided very friendly and efficient service. They had the wetsuit in stock and sent it immediately without hidden charges. I ...
Within 4 working days from initial order I d received a jacket in the sale that was too big, ordered and received a smaller size, sent back the first jacket and received a refund. Excellent service. Will shop with them again. Thank you and merry Christmas!
Been to the shop a few times over the past couple of months both to buy new kit and get old kit serviced. The customer service is always above and beyond, particularly Jazz who is always extra helpful. I travel 60miles to get to Andark because it's so much better than all other dive shops in my area...
Great diving when you are not sent away. I have been diving at Andark on several occasions in the past and never had a problem however they seem to have updated their health and safety regulations so that people suffering from conditions irrelevant to diving (such as hay fever, allergies and travel ...
Came here last year for some advice an equipment. Found the girl who 'helped' me pretty rude and almost walked out without buying anything. I found it very pricey too as my friend bought the same pair of fins for half the price online. I would rather spend a little more at a small business but the ...
Did a sea survival course here, all went well, shame they left us outside in the rain for 10 mins, so started late but then insisted we leave exactly on time.
I called the shop and was told to go to the shop before 1300 and they would charge my bottle whilst I waited, after I drove 15 miles to get there they said I would have to go back in the afternoon to collect it which I explained I couldn't do so I had to drive into Portsmouth to Triton diving and th...
staff friendly. BUT once you have a problem with items purchased they are totally disinterested and used the excuse that it's down to the shape of my face why my mask leaked. I have since tried my daughter's snorkelling mask , same make but slightly different design and not once has it leaked. A...
I've been shopping at Andark for over 20 years now and never had any issues; admittedly a bit on the expensive side but always had good service from them for which you don't mind paying a bit more. Until today! I walked in the shop and More
I have spent a very depressing month arguing with Andark. I dropped some regulators off with them, asking whether they could service them, and if so, how much it would cost.
The initial 'maximum' estimate of 150 pounds was beyond my budget so I told them that I wanted to have the regulators back....
Great dive centre I have used it for training of both my wife and son. They both found them to be professional with great facilities. I have also been on one of their organised holidays which was well run.
Been in the industry for last 22 years plus there are dive centres and exceptional dives centres Andark is one of them used there lake a few times to instruct , and facilities always well maintained and staff brilliant. Went into there shop on 18/02/18 wanted to get new regulator set what , brillia...
Completed a SCUBA diving taster session recommended for anyone considering diving. Clearly an experienced team just as you'd want. Good fun, but no vacancies on the PADI open water course through July
Don't get your gear serviced here. They outsource the work else where and charge an absolute bomb for labour and rip you off with parts. The particular regs I got serviced are high end regs that are less than a year old from brand new and have barely ten dives under their belt. They charged ridiculo...
Great selection of kit lots of sizes in stock helpful and knowledge staff advising plus they will do you a deal. Pricing seems competitive. I don't mind spending little more given the advise and hours spent trying stuff on.
Went for a Discover Scuba Diving but did not complete. Be sure you check for medical conditions which could cause a problem before you book. I take blood pressure tablets and should have had a Medical Statement saying it was OK for me to do this but no one mentioned this when I booked.
I have been a regular shopper and course student for several years. Recently I have been looking at changing from a single cylinder to a twinset and harness. Nothing is too much trouble. A loan of a twinset, helped in the decision process. Great service.
AVOID AVOID AVOID!!!!!!!!! It seems a lot of people have problems with reg servicing with Andark and I m no different. I was given a free service when I purchased 2 sets of regs 18 months ago as they were cheaper online. When I took my regs in I explained about the free service. Upon collecting t...
The range of gear and advice you get from Andy and the team in store is second to none.
Excellent facilities and diver training staff, along with a great variety of courses to expand your horizons including boat handling and sea survival - two overlooked by the UK diver.
I found the staff very approachable and knowledgable. Have dealt with Andy and Jazz a few times and they always provide a great service. Bit of a trek for me, but well worth the trip. Got my new gear from here and will definitely be back. Go Andark!
Amazing place. Went to buy a new wetsuit, the guys here couldn t haven t been more helpful and I got a fantastic deal.
I d researched what I want via their website (also good) before I went and Jake (think that was his name!) helped find everything so I didn t spend hours trawling through racks. ...
Purchased set of mask fins and snorkel followed by regulator set. All staff were friendly, helpful and knowledgeable. Would highly recommend visiting Andark if you want to get into Scuba Diving