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Average ratingBad
1.0/ 5

Based on 9 reviews

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What reviewers say about AmRent

Generated with AI from 9 reviews on Trustburn · updated 3 days ago

All 9 reviews are 1 out of 5 stars, and the reviewers describe being denied housing due to incorrect background or credit information, with several saying AmRent mismatched their identity to someone else's criminal or eviction record and that disputes were difficult to resolve.
What are the most common complaints about AmRent?

The most common complaints in the reviews involve reports of false or mismatched background and credit information, and reports of poor or unhelpful customer service when trying to dispute errors.

AI-generated from reviews on this page. Verify anything important with the company directly.

semika moody
Reviews 1

Just applied for an apartment and I was denied because amrent pulled up my sister s criminal record and said it was me. How embarrassing, my credit is excellent, I ve never committed any crimes and I have a good rental history and them reporting false information was the only thing that messed me up. Thank for slandering my name and making me out to be a criminal. I ve worked too hard to get where I am in life just to have some faulty company destroy my good name. Sad

Carolina Moreno
Reviews 1

AmRent reports false information on their criminal background check. Even though they have a social security number to work with, they only work with a first name, last name and dob, omitting middle name and SSN. Therefore, they mismatch people's information. They mismatched my daughter's name and dob to a criminal that had NOTHING to do with my daughter, but share same first and last name and same date of birth. Now, she is considered a criminal and can't rent a place because of AmRent's negligence. When you call AmRent, they tell you that they will investigate and will take up to 30 days and in the meantime my daughter has no place to live because of their questionable ways of mismatching criminal records without a middle name and Social Security Number. If anyone has had a similar problem please feel free to email me. I am hoping to meet more people that have experienced the same situation to unite forces and see if something can be done to stop companies such as AmRent to report false information.

Jason Jones
Reviews 1

AmRent reports false information on their criminal background check. Even though they have a social security number to work with, they only work with a first name, last name and dob, omitting middle name and SSN. Therefore, they mismatch people's information. They pulled a false report on my husband because they didnt use a SS#. They shouldnt be allowed to do business if they are not going to do their job properly.

Kyle
Reviews 1

Incorrect and false background check, no idea how they mixed me up with someone across the country with multiple felonies, but it was infuriating trying to get the apartment I wanted thanks to these guys. I tried calling in a dispute and had a horrible customer service experience. They were no help and not able to find my report. Sketchy company, would not recommend anyone to use.

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About AmRent

Address
250 east broad street