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American electric power

4.3ยท 13 reviews
Average ratingGreat
4.3/ 5

Based on 13 reviews

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What reviewers say about American electric power

Based on 13 reviews on Trustburn ยท updated 62 days ago

Customers generally describe the company as reliable with excellent customer service and a user-friendly website, while noting that rates are reasonable and competitive.
What does American electric power do?

American Electric Power is an electric power provider that offers electricity to customers and manages their accounts through a website and mobile app.

Are there any complaints about American electric power?

The critical reviewers wrote that they encountered issues with the billing system and found the mobile app had room for improvement in functionality and design.

What do people say about American electric power outside Trustburn?

Outside Trustburn, people discuss the company in contexts such as data center partnerships, job opportunities, and its status as a private business that benefits from government support.

AI-generated from reviews on this page. Verify anything important with the company directly.

Joann Roth
Reviews 1

I have been using AEP for several years now and I am very satisfied with their service. The rate they charge for electricity is reasonable and they have a good reputation in the industry. Their website is easy to use and provides all the necessary information. I would definitely recommend AEP to others.

Gloria Aguilar
Reviews 1

I recently used this electric provider for my home and found the service to be satisfactory. The website was user-friendly, and I was able to easily manage my account online. However, I did encounter some issues with the billing system, which was frustrating. The customer service team was responsive but could have been more proactive in resolving the issue. The mobile app is convenient and allows me to track my energy usage, but there is room for improvement in terms of its functionality and design. Overall, I would rate the company as average. I appreciate the efforts put into providing reliable energy services, but I believe there is still more work to be done to enhance the overall customer experience. ๐Ÿ™‚

Paul Francis
Reviews 1

American Electric Power is a reliable company that provides excellent service. Their website, aep.com, is user-friendly and easy to navigate. The rate of their customer service is excellent and the response time is quick. The company offers a wide range of options for customers, which is great. I would highly recommend AEP to anyone looking for an electric power provider.

Donna Webb
Reviews 1

I have been a customer of AEP for several years now and I am very happy with their service. The company provides reliable power and their rates are competitive. Their website is user-friendly and provides all the necessary information. I would recommend AEP to others.

Margaret Core
Reviews 1

AEP is a great company that provides reliable electric power. Their website is easy to navigate and provides all the necessary information. The rate they charge for their service is competitive and their customer service is exceptional. I would highly recommend AEP to others.

Peter Neudorf
Reviews 1

I have been a customer of AEP for a few years now and I am very satisfied with their service. Their website is user-friendly and provides all the necessary information. The rate they offer is reasonable and their customer service is excellent. I would definitely recommend AEP to others.

Simon Laffin
Reviews 1

I am very happy with the service provided by American Electric Power. Their website is easy to use and provides all the necessary information. The rate they charge for electricity is fair and their customer service is excellent. I would definitely recommend AEP to others.

Rachel Garnett
Reviews 1

I must say, I am quite impressed with American Electric Power. Their website, aep.com, is easy to navigate and provides all the necessary information. The rate they charge for electricity is reasonable and their customer service is excellent. I would highly recommend AEP!

Erin Hochstetter
Reviews 1

I'm really impressed with AEP. Their website, aep.com, is so easy to use and provides all the necessary information. The rate they charge for electricity is reasonable and their customer service is excellent. I highly recommend AEP for all your electric power needs!

Vincent Poche
Reviews 1

๐Ÿ‘ AEP provides top-notch service! Their website is user-friendly and it's easy to find the information I need. The rate they offer is very competitive and their customer service is excellent. I have been a satisfied customer for years and I highly recommend AEP for all your electric power needs! ๐Ÿ’ฏ

Peter Wallace
Reviews 1

I am extremely happy with the service provided by American Electric Power. Their website, aep.com, is easy to navigate and provides all the necessary information. The rate they charge for electricity is fair and their customer service is excellent. I would highly recommend AEP to anyone!

Yasuko Nakamura
Reviews 1

AEP is a great company that provides reliable electric power. The rate they charge for their service is reasonable and their customer service is excellent. Their website, aep.com, is easy to navigate and provides all the necessary information. Highly recommended!

Mark Wrasman
Reviews 1

I have been a customer of AEP for many years and I am extremely satisfied with their service. Their website, aep.com, is user-friendly and provides all the necessary information. The rate they charge for electricity is fair and their customer service is excellent. I would highly recommend AEP to anyone!

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About American electric power

Website
aep.com
Address
1 riverside plaza
Categories
Utilities