Questions about Allen Door Company
What is Allen Door Company?
Allen Door & Service Corporation is a family-owned business operating since 1977 that provides residential and commercial overhead door systems, hollow metal doors, access controls, and dock equipment. They serve customers throughout Montgomery and Bucks counties with a focus on quality products at a fair price.
What are the business hours for service and parts sales?
The company operates Monday through Friday from 8 a.m. to 5 p.m., or by appointment. Customers can request a free estimate by completing a form on their website or by calling the main office number.
What specific maintenance steps does Raynor recommend for garage door owners?
Raynor advises lubricating hinges, rollers, springs, and end bearings at least once a year with specially formulated garage door lube. Additionally, they recommend checking the balance of the door regularly to ensure reliable performance.
How should a customer prepare a Raynor garage door surface before painting it?
To prepare the surface, use a soft bristle brush with a solution of one cup of Spic n Span detergent and five gallons of warm water to remove mildew. Follow this with a powder cleanser like Comet diluted with water, then rinse thoroughly and allow the door to dry completely.
What type of paint is recommended for repainting a Raynor garage door?
Customers should use a high-quality acrylic latex exterior paint applied with a brush to avoid lap marks. It is important to avoid oil-based or rust-inhibitive paints and to apply the paint when the surface is not warm to the touch.
What commercial products are available for business applications?
The company offers a full suite of commercial products including overhead door systems, hollow metal doors, hardware, access controls, and dock equipment. These solutions are designed to meet any application needed for businesses in the area.
Where is the showroom and parts counter located for customers to visit?
The business maintains a showroom and parts counter sales location at 900 Walnut Street in Lansdale, Pennsylvania. Customers are invited to visit this location to explore their comprehensive product solutions and services.
What is the process for requesting a free estimate?
Customers can request a free estimate by filling out a form on the company's website or by calling the phone number provided. If there is an immediate service or repair need, they are encouraged to call directly rather than waiting for a form response.
What are the warranty conditions for re-coating Raynor garage doors?
Since Raynor has no control over re-coating, they do not warrant the product against peeling of the original factory-applied baked-on finish. This applies specifically where re-coating has occurred on the door surface.
What are the specific lubrication points for a garage door system?
Lubrication should be applied to hinges, rollers including bearings and shafts, springs, and end bearings located at each end of the spring shaft. After application, the door should be opened and closed to distribute the lubricant evenly.
What is the required cleaning solution for mildew removal on a garage door?
The recommended solution consists of one cup of household Spic n Span detergent mixed with five gallons of warm water. A soft bristle brush should be used to apply the solution without using a pressure washer for rinsing.
What are the restrictions for painting a Raynor garage door?
Painting should be done only on the exterior of the door while it is in the closed position. Direct sunlight or a warm surface should be avoided to prevent lap marks and ensure proper paint adhesion.
What are the common areas served by Allen Door & Service Corporation?
The business provides services to customers throughout Montgomery and Bucks counties, including specific locations like Doylestown, Hatboro, Harleysville, Horsham, Lansdale, and Souderton. They aim to meet any application needed for residential and commercial clients in these regions.
What is the primary philosophy behind the company's service approach?
Founded on the principles of providing quality products at a fair price, the company emphasizes excellence in service as the foundation of their operations. They strive to help customers find the perfect product for their specific application needs.
What are the contact methods available for immediate service needs?
For immediate service or repair needs, customers are advised to call the business directly rather than using the online form. The company also provides a fax number and email address for general inquiries and parts requests.
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Since 1977, Allen Door Company has provided professional, prompt service to customers throughout Montgomery and Bucks counties. From residential garage doors and openers to a full suite of commercial products, including overhead door systems, hollow metal doors and hardware, access controls, and dock equipment, we can meet any application needed.
- Website
- allendoorcompany.com
- Phone
- 215-368-4200
- Address
- 900 Walnut St, Lansdale, Pennsylvania, 19446