Great experience with Alert 360! Joel their tech came out today to trouble shoot our system, install a cellular dial up modem and a video doorbell. This guy really knows his business. He was very personable, knowledgeable and went over the top when it came to showing us how to work the new produc...
Blake is an Audi Tulsa customer of mine, so naturally I wanted to give him the first shot at our security business. After a comprehensive phone interview, he emailed an Alert360 bid. After reading poor reviews of competitors and glowing reviews for Alert360, it didn t make sense to look anywhere els...
My sales rep, Garner, was very knowledge about the equipment and the process. He was not pushy about getting my business, but was informative and professional. Once I decided I wanted to move forward with this company, he was so fast and was able to get the technician out the next day to hook up my ...
Steven, the technician, called me before he came to my house. Told me what he was going to do and made sure I understood everything he was going to do. Always asked.me if I had any questions. He did good work, he was efficient and made sure everything.worked before he left.
We have never had a security system before. Aaron, account manager assessed our house and recommended what we needed without adding extras that would just be over kill for us. Dillon, our installer was very pleasant, knowledgeable and explained the operation of the system quite well. All in all, we ...
I just deleted my old review because I had given 4 stars instead of 5 only because there seemed to not be a way to add a couple of cameras without the requirement of another 3yr contract. I ve been a satisfied customer for 6yrs and didn t feel I should have to start the 3yrs all over again. Since ...
The technician called before he started and provided an estimate when he would be here. Arrived a little before time which was great. He took care of what was needed for the call, checked what he did and made sure everything worked prior to leaving. He also wore a mask in the house which was very...
Love the new security system! Very easy to work!! Our tech who set it up was super helpful with explaining how things worked! Garner Jackson was also super helpful with getting us signed up for it!!!
I listen to a daily consumer podcast show and on today's podcast I learned of a situation where this man had a security system through a monitoring service company that he went to cancel. Supposedly the monitoring company sent him an email to which he was to follow instructions on how to go about c...
Our videos keep getting paused and isn t catching anything we need! The first time we noticed was a month ago when my car was broken into and there was no video. We called and were told it was paused for getting so many videos. We have it on the lowest motion detection there is! So we didn t catch t...