The sales rep over the phone was very helpful and knowledgeable, guided us in finding the necessary equipments required. Then for installation the process was very smooth and quick, technician was very friendly and patient while explaining how to use the system . I was able to get everything I nee...
Great customer service, very thorough explanation of the equipment. Great user experience
I don't know why my wife's name shows up, probably another way fluent provides terrible customer service. When I dealt with the previous company all issues could be solved. Fluent does not have that quality. I have been trying to cancel 3 contracts for a year now and fluent won't even acknowledge...
They responded to my request very fast and clear. The technician arrived on time with all the required equipment. Install was done quickly and efficiently. Answered my questions throughout the installation process and verified everything was working before leaving. It is my first contract and less t...
They have a very good sales person, she knows everything up front. She will tell you how good their products are. Customer service was a bit of a concern at one point, but they reached out and solve the problem immediately. over all we are happy with them.
After reading excellent reviews of AlarmTek, we arranged a home visit. Nate was personable, professional, and was a major part in our choosing AlarmTek. Jared did the install today, and we were impressed with how smoothly it went. Jared explained the system well, helped with set up, left the install...
The guys at Alarmtek, went through a bad transition with Fluent, but really made it up to me by switching me back over to their local monitoring at no charge and upgrading my security system at no charge, from upset to Quite happy with the service.
After checking various security company, AlarmTek stands out with their excellent sales team who helped us finding the right equipment for our home, Professional installer who came out on weekend to install as we weren't available during More
After getting home after 5.00 pm on a Friday and having issues with our alarm. Then not being able to speak to anyone in the after hours service. I thought we were in for a weekend of problems. But we received a call from alarmtek, around 8.00pm who arranged for a tech to come on Saturday. He tested...
Technician arrived on time with all the required equipment. Install was done quickly and efficiently. Sensitive to equipment placement for both functionality and aesthetics. All packaging cleaned up and taken away. Answered my questions throughout the installation process and verified everything was...