Advanced Tech Support

4.3 · 82 reviews
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Odalys Green
Reviews 1
2020-10-05 04:35

The technicians were very nice and very patient wi...

The technicians were very nice and very patient with me when I was explaining what was going on with my laptop (they didn't interrupt me by telling me what they thought was wrong with my laptop just so that they can get rid of me and go onto the next customer).

I appreciate the advise given to me...

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Michael Nord
Reviews 1
2020-09-17 15:12

I had a particularly difficult installation of Goo...

I had a particularly difficult installation of Google after viruses were removed. Every time I called with a question or problem, a tech took control of my machine and fixed it. Unfortunately it was a difficult transition to Google and it took many calls, but your techs helped every time, and ulti...

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Chet Varns
Reviews 1
2020-09-06 03:09

Following our first service with Advanced Tech and...

Following our first service with Advanced Tech and the instalation of PANDA security software, there were several issues that I had especially with the HP upgrades grinding away for many hours (up to 14 hours for a single upgrade). In addition, the computer was slower than it had ever been. I call...

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Stephen Brooks
Reviews 1
2020-09-05 04:09

Well they were extremely easy to work with, and di...

Well they were extremely easy to work with, and did exactly what I wanted. They cleaned up left over bits and pieces of files, AKA Junk Files, and fixed Important system programs that had been damaged. They will fix whatever you want fixed, if you just ask. They also were able to remove some Troja...

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John Briton
Reviews 1
2020-08-22 07:57

I had great service ringing from Australia from Ma...

I had great service ringing from Australia from Mary S who was highly professional, courteous, organised, clear, thorough, patient - fantastic really. Problem solved. I am very grateful, and also later to Richard and Robert who gave me excellent service also. Thank you.

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Kerry Ninemire
Reviews 1
2020-08-21 23:33

I have had two. The first time is my computer wou...

I have had two. The first time is my computer would not connect to the internet. Amazingly, they fixed it. And then I somehow let a corruption creep in that kept coming up as an icon. They removed it and then speeded up my computer.

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Sheryl Hugate
Reviews 1
2020-08-21 09:42

I had and have always had a very satisfying and pr...

I had and have always had a very satisfying and productive experience with Advanced Tech Support . They are all very proficient and considerate with their interactions . I do not hesitate to call them or email them for assistance with my computer issues .I have every confidence that they will be the...

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Ed Vining
Reviews 1
2020-08-12 01:18

One afternoon few days after I subscribed my compu...

One afternoon few days after I subscribed my computer came almost to a stop. The CPU showed 100 percent busy. Not having long distance on my land line,I called for help from my cell phone. Cell service at my location is sporadic. Your tech and I could hardly hear each other. I asked her to call m...

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saxon mimi
Reviews 1
2020-08-08 06:58

I called multiple times to tech. supp. I always ta...

I called multiple times to tech. supp. I always talked to patient, understanding techs. I am totally new to computers and understood very little about them. They helped me cope with problems and to understand what happened. p.s. They also fixed my problems!

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Charles Thomas
Reviews 1
2020-08-07 07:32

My computer was slow and at times non responsive -...

My computer was slow and at times non responsive - I want to thank my technician that help my computer to meet its design bases requirement. Your customer service was also exemplary, than you.

To management, your technicians are true professionals, experienced and extremely knowledgeable about th...

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Debbie Rhodes
Reviews 1
2020-08-06 18:15

Beware this company was taken to federal court by ...

Beware this company was taken to federal court by the FTC. They had
been scamming and using deceptive practices to dupe many people.
I believe some of these positive reviews are written by the companies
CEO and so forth to try to cover up the many negative reports submitted
against them. Pleas...

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Ron McDougall
Reviews 1
2020-07-28 00:42

I have been a client of Tech support for six month...

I have been a client of Tech support for six months now and they have helped me through several issues I have had with my computer. Their courteous "hands on approach" far exceed the support given by other "Service Suppliers" in this and any other industry. They are quick, to the point and get the j...

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Ello Rich
Reviews 1
2020-07-22 06:14

Nothing more frustrating than watching advertiseme...

Nothing more frustrating than watching advertisements pop out from the side of your computer screen, asking you to update your windows, scan your computer, great deals from Tesco to name one of many, buy from here, surveys about this and that all juggling for room round the screen whilst your comput...

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Donald Romp
Reviews 1
2020-07-19 05:35

I was so glad that Advanced Tech Support was able ...

I was so glad that Advanced Tech Support was able to fix my computer and rid it of the malware that had gotten on it. They kept me informed of what was going on with it and they worked several hours to get it up and running as it should be.
Very happy with the results.

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James Shockcor
Reviews 1
2020-07-15 02:54

The experience overall was, organized and pleasant...

The experience overall was, organized and pleasant, the tech had walked me through a problem that came up, with ease. The operator guided me through the whole process with knowledge and persian. Thanks advanced for the greatest improvement ever on my PC. ...

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Ronald Rieckmann
Reviews 1
2020-07-06 02:50

My computer was fixed. the tech who handled the re...

My computer was fixed. the tech who handled the request was very friendly and knew what he was doing. It was hard to tell if the computer was done being repaired. I personally have had experience with advanced Tech and was very pleased with their service. I would reccommend them for computer repair ...

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DANIEL BRYS
Reviews 1
2020-07-05 06:59

Once I understood what was happening to my system ...

Once I understood what was happening to my system as to what was I encountering financially now I feel That I have the best computer system now and resolving some of the problems that I have or had. I have the best antivirus that I possibly could get.

the tech support is the best Techs and troub...

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Jane Cundy
Reviews 1
2020-06-25 07:49

I am on my 2nd year with ADV TECH SUPPORT. They ha...

I am on my 2nd year with ADV TECH SUPPORT. They have always been available and fixed all of my issues appropriately.
I am not tech savvy, so having them on my side is a big advantage for me. I will keep using this group as it is affordable, efficient and I now have the best Antivirus software avail...

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Mark McGillivray
Reviews 1
2020-06-23 05:57

The wait time between the moment when I saw a "Wai...

The wait time between the moment when I saw a "Wait" message indicating that there was a problem getting to my webmail has disappeared. There are still a couple of software programs which need to be removed to improve the overall function of the PC.

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carl noyes
Reviews 1
2020-06-16 09:22

I'm pleased to know that my laptop is now being mo...

I'm pleased to know that my laptop is now being monitored on a continuous basis to prevent malicious viruses infecting which could lead to an identity crisis. After talking to the support team and procuring several products they expertly installed all on my laptop and now as one support member said...

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Sandy Klason
Reviews 1
2020-06-05 21:30

Although a little unsettling having someone else r...

Although a little unsettling having someone else remotely doing things to my computer, the techs were very understanding about my lack of knowledge. The end result was that my computer seems to be running better I still have a frustration when my browser is loading.

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laura marsh
Reviews 1
2020-06-04 07:08

Everyone has been super nice, great full, and read...

Everyone has been super nice, great full, and ready to help with any trouble or problem we have had with our old and new computer.
The best computer tech's I have ever spoke with.
I will tell all and everyone who needs help with a computer. Thank You Advanced Tech Support! If you were here I would...

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carole Roberts
Reviews 1
2020-05-26 10:09

IT is late March 2015 , and they just charged me $...

IT is late March 2015 , and they just charged me $180 to install Panda 2014. Bit late now, but I could have down loaded 2015 for much less than $100. The "Advocate" said he'd call me back. I am not holding my breath!! Interesting................. reviews , negative............. that I read here t...

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Ken Thrower
Reviews 1
2020-05-15 14:27

It was great. My computer had picked up a pile of ...

It was great. My computer had picked up a pile of malware from a game site download .
It was completely useless. Slow , would send me to sites overseas and just would not run.
I gave them control of my computer and in 5 hrs they had repaired it back to original conditions as new ,gave me a report ...

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Virginia Alberts
Reviews 1
2020-04-22 14:36

This review will be listed under Virginia Alberts....

This review will be listed under Virginia Alberts...but I Betty Immel will be writing this as I do all computer work and find us good repair services...and I think I have found the best in a company called Advanced Tech Support....one of the problems I have is on my laptop every once in a while I h...

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Jack Shearer
Reviews 1
2020-04-13 18:19

You cleared up all of my PC problems including the...

You cleared up all of my PC problems including the very slow problems, having had very many viruses that were not picked up by Norton Security, which up until that time, I had erroneously believed that Norton was a top product, having used their product for many years now. Advanced Tech Support wer...

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lucy guzman
Reviews 1
2020-04-04 12:49

Hi,

Hi,

Why I love Advanced tech support, tech support was there for me when
I unknowingly caught something on my pc that was corrupting my system little by little, but now thanks to advanced tech support im able to have peace of mind that my pc is now SAFE AND SECURED.
I absolutely reccomend Advan...

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Yvonne Winchester
Reviews 1
2020-03-21 17:43

This company is a TOTAL RIP OFF!!! I paid $550.00...

This company is a TOTAL RIP OFF!!! I paid $550.00 to get my laptop fixed on Monday night. Tuesday morning I called and they said it was done and I should by Anti virus for $300.00 - Panda. I said no but let me check my laptop out and maybe later. I checked my laptop out and it was still full of M...

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David Yaquinto
Reviews 1
2020-03-16 07:43

If you don't have Advance Tech Support, you are si...

If you don't have Advance Tech Support, you are simply wasting your money on the so called "Computer Experts" of the the world. 24-7 support and you don't have to be computer literate. Their prices are worth double what they charge, and you'll have the peace of mind knowing that if you have a prob...

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Ed Hemmes
Reviews 1
2020-03-15 19:16

I have been an Advance Tech Support member for abo...

I have been an Advance Tech Support member for about 10 months. To say that I am dissatisfied with this company is an understatement. When they go to work on my computer, it takes them forever. Most of the time it does not appear as though anybody is doing any work on it. The last few times, the...

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marketha phillips
Reviews 1
2020-03-03 23:24

I have been with this company over a year, I,m 54 ...

I have been with this company over a year, I,m 54 yrs. old an new to everything tec, I payed 2 other companys $ for 3 questions , for 1yr. (whether I used them or not. Then I found ATS.i just can not say enough good about them, an Panda Security, (they recommended) I also bought theIr malware an v...

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russell watson
Reviews 1
2020-02-22 01:41

THE BEST.....CANT SAY ENOUGH......THEY KEEP TRYING...

THE BEST.....CANT SAY ENOUGH......THEY KEEP TRYING UNTIL THEY HAVE IT FIXED.......THEY WORK WITH YOU ON THE COMPUTER AND YOU TELL THEM WHAT YOU NEED DONE ........THEY WORKED ON MY COMPUTER 14 HOURS YESTERDAY........ITS A GREAT JOB WELL DONE......R(JACK)WATSON EXECUTIVE CHEF C.E.C C.H.S. F.M.A.......

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Dotti Covert
Reviews 1
2020-02-02 16:10

Techs were very nice and professional. Listened t...

Techs were very nice and professional. Listened to my description of problems and then addressed my issues and did a thorough clean-up of my laptop.

I feel confident that my computer will not be compromised under Panda's care. Its important to me that the techs are available 24/7.

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Susan Kaschak
Reviews 1
2020-01-23 11:57

I called for what I thought was a "small" problem ...

I called for what I thought was a "small" problem with my computer. Needless to say I had more than a small problem. The tech spent well over one hour on the phone with me explaining the process and what they were going to do to fix my computer. It took less time than estimated to clean and fix my c...

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Jean Melching
Reviews 1
2020-01-18 08:42

I always know that whenever I have problems, Adv. ...

I always know that whenever I have problems, Adv. Tech. Support is there for me 24/7. Love it. They were even able to give me some pointers with my new Windows 8 (which I detest--hear that Microsoft?) to help me maneuver around better.
Thanks, everyone at ATS!!

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Edward Martin
Reviews 1
2020-01-08 19:01

Please whatever u do don't go to this company to...

Please whatever u do don't go to this company to fix anything for u I have started filing and class action against this company they use spy ware to remotely get into computer but they never leave they will hack into your phones and everything your whole life is under there watch don't pl...

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