When I first sought assistance, I had high hopes for the support I would receive. Unfortunately, my experience fell short. The communication was lacking, and I often felt left in the dark about my care plans. 🕵️♂️ The support workers who came were kind, but the organization behind them seemed disorganized and unresponsive to my needs. I found myself frequently following up to get answers, which added to my frustration. 😔 I appreciate the effort of the individual staff, but the overall coordination and management leave much to be desired.
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The only review on file mentions poor communication and disorganized coordination and management that required frequent follow-ups, while noting that individual support workers were kind.
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Ability Allcare Services is a registered NDIS provider based in Point Cook, Victoria, offering disability and aged care support in Melbourne and Geelong. The organisation provides personalised services including personal activities assistance, travel and transport support, community nursing care, household tasks, respite care, life skills development, support coordination, and accommodation and tenancy assistance. It also offers specialised supports such as high-intensity personal activities, assistance animals, group and centre-based activities, and SDA, SIL, and ILO accommodation. The company employs a team of support workers who develop individualised support plans based on each participant's needs and NDIS goals, with the aim of helping clients live independently in their homes and communities.
- Website
- abilityallcare.com.au
- Phone
- 0433910569