Little to no communication. I have repeatedly aske...
Little to no communication. I have repeatedly asked to get an automated payment plan or more notification about billing. I am a renter so the water is not in my name. They refuse to work with me when I am attempting to do what I can to resolve my water bill and the first indication that my bill is due is that my water is shut off. Horrible customer service and communication. I am very disappointed in them for being a public utility when they should be serving the public and working with families to ensure a necessary service.
