They've frozen my deposit without objective reason. After i've asked tidex to return my money, they said "This procedure will last up to 30 days" while I urgently need that money right now then in 2019.
And they refuse to give me a help in support, writing templated phrase to me like "We're sorry, we're sorry". Honestly, I want them to reply "Putting sorry deep bind and giving me an answer I needed so I keep up waiting to see there messages not knowing that the exchange is long gone which I don't know what to do but to believe that my money is long gone too so I keep up making a research till I came across this review platform call trustpilot that is where I see many people experiencing and how they withdraw their money using the new platform of tidex which is tidex.io Which I when ahead to try it as one of the users said which I was successfully withdrew my money that why I'm here to say my own experience and I'm happy and grateful that tidex really came back again