Seasons Holidays plc
Seasons Holidays - more disappointment year on year.
We have owned a sleep 4 week in Laugharne since 2001 and bought another week in 2007 and exchanged one of them in 2012 for Keys in Lanzarote.
They have made loads of false promises over these years, but from 2012 to now they keep moving the goal posts without even contacting us on many of the rule changes
Originally family and friends could stay using our reduced prices. Originally we could take dogs, within weeks that changed.
They were going to build new additional resorts in Turkey, Malta, Gran Canaria, Portugal, Fuerteventura, Cyprus to name but a few.
They told us they had bought the County Hotel in Bath, that only adult members could stay, then that totally changed.
They have used our money (existing members) to refurbish Laugharne, and now despite us owning a week in Laugharne, they are now telling us we have to be Keys owners at Laugharne to be able to use it.
This is not on, they keep moving the goal posts to suit them with less and less availability for existing members, they are happy taking holiday payments from the public on one off holidays, against their existing members.
Now they expect us to pay £100 refundable deposit for breakages. We haven't had to do that previously.
We bought in the UK because we thought we would be better protected. It doesn't appear that we are protected properly.
Is there a group where we can complain as a group?
