#1 - You cannot reach them by phone - ever., so yo...
#1 - You cannot reach them by phone - ever., so you cannot reschedule, or ask for a different therapist
#2 - They use entry-level MFCC's with textbook answers to maximize their ROI.
#3 The entry-level MFCCs consistently talk over you, and tell you how you need to feel - where is the empathy?
#4 They quickly want to schedule the next appointment. - 3days from now to quickly burn through whatever pre-authorized session you were given.
#5 The reviews are obviously fake, written by friends/family
Stay Away - Waste of time, Better to see a real person in your hometown than work with these 30-something idiots.