inannamika

Expensive, Main feature didn't work, they keep trying to charge my CC

Expensive, so you'd expect quality performance and support. You'll be disappointed. I could never get the supposed integration with Freshbooks to work, and support was mindless and ineffective. I had to export the receipts to a google drive and manually enter them into Freshbooks, in order to get any usefulness from my one monthly subscription payment.

The worst part, was they upgraded me to an annual subscription without my consent, and their promised refund never showed. They they proceeded to make repeated attempts to charge my card for even more expensive annual subscriptions, claiming I had clicked a button to request this. (As if!) Fortunately, after the first charge, I changed my payment method to a card that wouldn't clear their expensive charges. (They don't give you the option to remove payment methods completely.)

Repeated chat complaints were ignored.