Bills Appliance Review
Bills was referred by another business because they are one of the few local certified on LG appliances (Had I checked their reviews I would never have called them !!!) Dakota (owner) came out to diagnose a cooling problem with my 3 yr old $3000 Kenmore Elite fridge. when he got there and found out it was an LG fridge (without testing or even looking at one thing, he told me the compressor was bad) He wanted $1380 to replace it ($860 for new compressor) I bought a brand new LG compressor online for $250 and I let him replace it for $500. The fridge worked for 2 1/2 weeks, the refrigerant leaked out again, same original problem? (I don't think the original compressor was bad, it was never tested!) Dakota came back out and couldn't find the leak, so he installed a door tube bypass, and left a burnt spot on my vinyl flooring, The fridge did not get cold. He sent his dad, Steve out twice to trouble shoot and work on it, fridge still did not get cold (found out that the sealed system is now contaminated). Called Steve and he told me that he would take the fridge to his shop and replace all contaminated parts of the sealed system to fix it for another $600. That was a month ago, called twice a week, Nether one will answer their phone. We had to live out of coolers for 6 weeks. And now we are stuck with a fridge that does not get cold, that I spent $850 to fix, and now has more problems then it did before they worked on it. I had to buy a new fridge!!!!
