Bloodied, regressed in training, bad communication, no refund
I left a 3yo registered English Lab, for 2 weeks at $2,500. I wanted higher level training than what she had already been through and specifically requested not to do the basic course. Nick Morrow said he had things for her to do that were not the basic course.
After 1 week, they are supposed to provide a video and they did not do that. I was supposed to be getting communication through a messenger app, but that didn't happen until the day before pickup, when they also finally provided a video.
When I came to pick her up, she had a bloody puncture on the bridge of her nose, which, to me, looked like a dog bite, but Nick Morrow says it's a normal scratch the dogs get from nosing the kennel. The "scratch" has not healed after a month.
Regarding the training, Nick had another person train my dog and they did the basic training, like I said not to do. My dog regressed in her training because she is highly anticipatory. The beginning training countered the higher-level training already taught.
Bottom line, not only did my dog come back battered, but I had to retrain her from what they did. They don't follow specific requests and don't communicate as I would've wanted during the tenure. I wish I put her in a safe shelter, instead. Nick Morrow wouldn't return any money because he thinks he did a good job. Just don't go there.
