Sykes cottages
DO NOT BOOK WITH SYKES
DO NOT - UNDER ANY CIRCUMSTANCES - BOOK A HOLIDAY WITH THIS COMPANY. It's a scam.
We had to cancel our booking because of a bereavement. An actual DEATH of a family member. They denied us any recompense despite us giving them a week's notice before our holiday began.
They have four different phone numbers for customer service and I was left on hold for over 45 minutes on three of them. To my experience, they do not answer 3 out of the 4 numbers.
When I finally got through to someone (using a UK number instead of my American one), they were completely unhelpful, remorseless, and unwilling to even consider our situation.
After that call, I did receive a special case number via email. It did no good. They do not answer emails. They did not call back or follow-up as promised.
DON'T BOOK WITH THEM. This company is ludicrous.
