Do NOT Live Here
TL;DR: This place is NOT worth it. Do yourself a favor, find somewhere else to live.
Exterior View: 3/10
-- I had a South-facing window so my apartment got plenty of natural sunlight, but the abandoned strip mall to the South is decrepit and had busted parking lot lights that would strobe my windows at night. Not much in the way of natural beauty either.
Interior Layout: 5/10
-- Not terrible, had 740 sqft of room and made the best of it. The kitchen was comically small, and you realistically only got 2 normal-sized cabinets to put stuff in. I had also seen the interior of other units, and it appears that some units were lucky enough to have an interior renovation done, but not mine.
Cleanliness: 1/10
-- When I arrived the trim was gritty with dirt and hair, especially in the bathroom. The floors were covered in little white paint spots from the crappy job the 3rd party contractors did before I moved in. Thankfully the place was swept and mopped, but the patio slide door was completely broken, the window screens were just barely hanging on and were torn, and the outdoor closet was full of bug nests and other little pieces of junk. Don't forget about the pests! Even with their pest control, which was laughable due to how little effort they put into it, if you turned on the kitchen light at night you would see no less than 5 cockroaches go skittering back into their hiding places behind the countertops. My recommendation: you'll need to DIY your pest control or hiring someone else.
Noise Levels: 1/10
-- You live across the street from the city police station and fire department who are answering calls 24/7, good luck trying to get a full night's sleep.
Maintenance Responsiveness: 7/10
-- The maintenance guys were great, Tim in particular was awesome. Their timing was pretty average, but if you have an A/C or water issue they'll be there ASAP. It's worth noting that for some jobs they hire 3rd part contractors. The first night after I moved in the shower pipe in my wall exploded and started leaking water into the master bedroom. It took them 2-3 days to get contractors in, and when they were finished it looked like the repair job had been done by a couple amateurs. They didn't bother repainting the walls the tore down or replacing the proper fixtures, they just said "eh, good enough" and walked away.
Amenities (Pool, Gym, etc.): 2/10
-- Never used the pools, but they seemed clean enough. My issue is with the laundry rooms. There is no included in-unit laundry (there are hookups), but there are laundry rooms that you have to pay to use. Management would randomly close the laundry rooms without any notice, leading to some late night trips to the laundromat down the street more than half a dozen times. No joke, they had to close one of the laundry rooms down for a couple months because someone (an adult) pooped in one of the machines. These kinds of people will be your neighbors.
Parking: 8/10
-- The parking spots are decent, but make sure your car's info is entered into their parking system. They towed my car once because I forgot to update my info when I got my plates changed. That will cost you about $250-$300, not to mention the taxi costs to get you to the impound lot in CENTRAL SAN ANTONIO.
Safety / Security: 0/10
-- Literally watched a kidnapping happen in front of my window in the South parking lot, thankfully the police ran the lady down on the West side of the compound. There's also a couple units where you can VERY clearly hear the domestic violence.
Management / Office Staff: 8/10
-- Their attitude varies between genuinely helping, and giving you the "oh well we did the bare minimum and can't help you more than that, here's your bill" treatment. Oh, and don't forget that they'll charge you a cleaning fee in the hundred of dollars when you move out, even if you leave the place virtually spotless, mine was around $150.
Value for Rent Price: 2/10
-- You can get so much better in the local area for the same price, if not less. More modern constructions with nicer interiors, better management, gated parking, the whole lot. This place is past its prime.
Overall Experience: 0/10
-- All thing's considered, this place sucked. I remember trying to convince my friend to live here because of the "refer a friend" discount, and looking back on it I think my friend dodged a bullet by saying "no thanks." Seriously, do yourself a favor and DO NOT LIVE HERE.
